EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am truly happy with not only the affordability, but the exceptional customer service. I was guided throughout the process, and every person I was in contact with was extremely caring, understanding, and empathic of the items I was sending to the company. Would definitely recommend to anyone looking to convert. Thank you again!”

Helpful Report

(RI - Providence) - Posted 4 years ago

“My reel to reel audio tapes were at 2 speeds, 3 3/4 and 7 1/2; but you transcribed at 1 speed, so that some of my recordings are often either too fast or too slow to understand. I should have told you, but forgot this as it has been over 50 years. In retrospect, I should have paid more for you to go through the tapes in more detail. I know it was a hard job, but I just thought you would transcribe everything and I could easily find what I wanted. Also, the labeling on the CDs was not as accurate as it could have been. But in the end, Everpresent has been very good in working with me to correct these problems. Robert Bryan. robertebryan@hotmail.com”

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(NY - Chelsea/NYC) - Posted 4 years ago

“A very professional company. I would use them again and recommend them to others.”

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(NJ - Waldwick) - Posted 4 years ago

“I'm very happy with the results of the transfers that Everpresent did for me. Well done!”

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(NY - Chelsea/NYC) - Posted 4 years ago

“I was just a bit disappointed in the audio. But otherwise very happy.”

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(NJ - Montclair) - Posted 4 years ago

“I was very happy with the reworked photos that were quite old and blurring.”

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(MA - Newton Headquarters) - Posted 4 years ago

“Still waiting for the project to be completed. Had the hardest time reaching the project person. Finally got a call back after 3 days or so. Frustrating.”

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(CT - Hartford) - Posted 4 years ago

Hi Jim, Thanks for using EverPresent again! I see that we already completed one project for you and now you are choosing us for another. We appreciate your continued business and we will be in touch as soon as your tape is complete, stay tuned for status updates prompted from our barcode system emails. Thanks!

Posted 4 years ago

“Everpresent did a great job scanning the box of slides and movies from my childhood. Aside from the quality of the scans -- which I expected -- I was pleasantly surprised to see the images captioned with information from the box the slides were in. I still have some cataloging to do, but the titles gave me a great head start. All this combined with the ability to drop off (and pick up) the source material at a local store, made for great experience. Next time I find myself with more than a handful of images to digitize, I'll use Everpresent.”

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(MA - Cambridge/Somerville) - Posted 4 years ago

“i WOULD DEFINATELY GIVE YOU 5 STARS. The movies that you translated for me to DVD's span about 70 years. My children and my nieces and nephews also have high compliments. It allowed them to see how their grandparents looked and acted when they were in their 30's. Without this transcription I'm afraid all my movies would be lost forever. I still have my old projector but it is not easy to operate and it's very noisy. Once the bulb burns out it's probably done for. I'm looking forward to seeing my next batch of movies that you are working on now. The music that you put on the DVD complimented it nicely John Games”

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(CT - Hartford) - Posted 4 years ago

“our experience was great, everything was easy and professional.”

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(MA - Boston/South End) - Posted 4 years ago

“So happy we used them! It was an easy process and we’re so pleased!”

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(CT - Hartford) - Posted 4 years ago

“I’ve used everpresent on multiple occasions and they are without a doubt the best at what they do. I’ve had to send them more than one project that Legacy Box could not convert and everpresent figured it out. I’m not sure how they do it but they are superior.”

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(Mail In) - Posted 4 years ago

“Final work products were good but the it took more than 2 months to complete and there were long stretches of communication gaps when I had to beg for a staus update or to find out where my job was in the queue.”

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(MA - Burlington) - Posted 4 years ago

Thanks for your feedback Eric. We are still working on our turnaround times while facing challenges from the pandemic. Thanks for your patience. Also, our barcode system proactively sends status updates to inform all clients of the status of their project. Hope we can work with you again on another project when the time is right!

Posted 4 years ago

“All my interactions with EverPresent were positive and they were able to digitize a 40+ year old 6mm film. I appreciate their good service and recommend them.”

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(Mail In) - Posted 4 years ago

“I have no complaints about my entire involvement with EverPresent. My interaction was handled in a friendly and professional manner. Please be certain to destroy the check (or mail it back to me) for $40.66 that I sent you in the final week of June, 2021 because I had already paid that due amount via my credit card, and I do not wish to pay double. Please contact me if there is any problem.”

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(Mail In) - Posted 4 years ago

“Couldn't believe you could recover VHS tapes with such clarity. Very much enjoyed watching my late wife and children. THANKS!”

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(MA - Falmouth) - Posted 4 years ago

“The technicians and customer service representatives at Everpresent were awesome. They explained the process our slide collection would undergo, and ensured I understood the time limitations they were up against due to COVID-19. I was more than satisfied with the final product.”

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(Mail In) - Posted 4 years ago

“amazing job. Trusted them with cherished footage which opened eyes to aging parents young life. Felt secure every step of the process. Thank you.”

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(Mail In) - Posted 4 years ago

“Professional and helpful. My project was well done.”

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(Mail In) - Posted 4 years ago

“Very pleased with the job. Will be using your service again.”

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(NJ - Highland Park) - Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews