“I chose this company because the prices were good (or so I thought) and they seemed to do a good job. I brought my 55 pictures to my local drop off and waited for the phone call that Everpresent received them. The phone call came with the tech telling me I had many more pictures than I sent and quoting me over $200 for the scanning and everything that would need to be done to bring my pictures back to like new. When I told her there were only 55 pictures and most of them just needed to be scanned, she insisted I was wrong. Only 15 needed any special attention. After a few minutes of going back and forth, she said she would check. Came back to tell me yes there was a lot less then she stated but more than the 55 pictures I counted (??) Now she quotes me $140. I was going to ask for my pictures back. She tells me it could be less and the $140 was just an estimate. I gave her the $70 deposit required thinking that it would be corrected later on. It was not. Not only was I charged the full $140 but they did nothing to improve the photos given to them. Their site shows a cracked, faded picture brought back to like new. That is what I was expecting to receive. The scan looked the same as the picture with no improvement. I would not recommend this service. I did not contact them after I received my pictures back. I just don't want anything to do with them again.”
“Pretty cool! I did not expect much from such old and poorly stored films but was pleasantly surprised with the quality I got back. Priceless film from 70 years past of my grandparents, mother and uncle was well worth it.”
“Ever present did a good job but the quality of my film was poor. Not their problem. I will consider them for future work. Order was delivered on time as promised.”
“We found our son's wedding video from 32 years ago, forgotten in a drawer. We can no longer view a VHS--so were pleased when we found EVERPRESENT! They were so conscientious about every step of the process, we were happy to spend a little more than originally expected. The finished product was all that we'd hoped for! They also offered a second thumb drive for us to give to our son and his wife! It's a pleasure to see our son 28 years old again!! I would recommend EVERPRESENT to anyone who asks! Thank you.”
“We were so pleased with the audio download of my Dad singing off of 5 reel to reel tapes. I know that your team worked hard at giving us the best quality possible. Amazing to hear his voice from 40 years ago, singing so beautifully. Thank you.”
“Great service. They have been especially good at restoring old negatives and prints. I have used them perhaps 5 times over the last 2 years and will do so again in the future.”
“EverPresent was exceptionally professional, the job they completed for me restoring a valued audio cassette from Vietnam (circa 1970) was amazing, their communication throughout the job was outstanding. I highly recommend this company, and I am looking forward to doing more business with them.”
“I was extremely pleased with the work that Everpresent did for me. The 16x20 photo that you digitized for future use is actually more vivid than that provided to you.
The only disappointment was that the glass in the frame was broken when it was returned.”
“After using a different company to digitize my old VHS tapes and being more than a little disappointed with the quality of some of them, I tried Everpresent and was very satisfied with every aspect of this great company. Definitely will be back!”
“I entrusted Everpresent with about 2 dozen irreplaceable family films from about 50-60 years ago, and I could not have hoped for a better result. The digital reproductions are excellent. It's very comforting to know that these invaluable family treasures are now safely and permanently archived for all of us and our future generations to enjoy. It's somewhat beyond words to describe the gazes of my grandchildren as they see and hear my mom and dad, whom they never got to meet, in conversation. There was one small section of one film where voices were hard to hear over the background conversation. Everpresent technicians worked their magic on this and the result was a noticeable improvement over the original. Thank you, Everpresent. We'll be back with more!”
“Right from the outset we were treated with respect and courtesy. The care taken to protect our super valued recordings was gratifying. Keeping us informed along each step of the way was reassuring. The results were GREAT!! Thank You”
