“Exceptional video & photo conversion company. Their customer service and quality of products are of the highest caliber. Do not put this off any longer. My siblings and I are enjoying these films and will pass them on for generations but we wish we had done them sooner to watch with our parents. EverPresent will not let you down!”
“Great service! Played a little bit of phone tag to start, but they were very communicative and the digitalized tape came out great. They do have a turnaround of several weeks, so plan ahead, but overall great company!”
“It was important to me to preserve a video and a VHS recording of my son at age and 5 and age 30. He passed away unexpectedly in April 2021 at the age of 48. The quality of the work which Everpresent provided was excellent and price reasonable. I also want to say that they performed all work in a timely manner and provided back up files as well. I had a great experience working with this company and I highly recommend them.”
“When I expressed my disappointment in the fact that EverPresent produced 2 tracks from my audio tape instead of combining them, the staff of EverPresent corrected my problem immediately and gave me access to the new, combined MP3. They have provided an excellent product and great customer service! I would recommend EverPresent to anyone!!”
Hi Cheryl,
Thanks for your feedback. At EverPresent we have many choices available when digitizing audio tapes that is why our consultants reach out to you before we get started to discuss our track splitting process. If your expectations were to have a combined file, that is no problem and an easy fix. We keep files backed up on our server for this reason! Please reach out to info@everpresent.com and a member of our support team will get that fixed for you right away! Have a great day!
“I have used Everpresent numerous times in recent years tp digitize old family photos, and slides. Every time, their work has been terrific. For my most recent project earlier this summer, they were able to make repairs to a photo made from a damaged slide so it looks like an undamaged picture. I am waiting for them to finish my second project this summer, and I will have at least one more this year.”
“I received excellent and timely service which was handled with the love and care my families memories deserved. Everpresent doesn’t speak solely to the preserving of family memories but the quality of care and service provided.”
“My husband and I are so thrilled with our digitized home videos. We really like how easy they are to watch. I sent in five or six different formats including videos from my days as a television weather girl in the late 80's. I was impressed and appreciated the professionalism from the very start of the project all the way to the end. Through the emailed project updates, I felt confident that our videos were well taken care of as well as being able to watch the progress. Your service made my seemingly overwhelming project doable. I will definitely reach out to you again for help tackling my crazy amount of photographs.
I have recommended you to people thinking about digitizing their home videos or photos.
Thanks so much!
Devan Smith”
Hi Rich, Thanks for your note, at EverPresent we are always looking to improve our turn around times and communication. I will reach out to you separately to see what we can do to improve!
“Your company was very efficient, and sensitive to a matter of urgency for an ailing family member. We were trying to digitize a family lp album for an uncle currently under hospice care. Your careful consideration and speed of service are much appreciated. Very personalized care. Thank you immensely! Amy Gamache”
“Overall very satisfied. For the slides- not sure why there are lots of separate folders. Would have been better if we could just go continuously from slide to slide”
“My project was completed to my specification, and was packaged and presented back to me very nicely, took a few weeks longer than expected,
overall very satisfied with your services and would recommend to others and use your service again. Thanks so much. Dave Ross”
“I would highly recommend Everpresent services to anyone interested in transferring VHS or other media to DVD or drive format. I was so impressed with the service from the initial phone contact with an Everpresent representative to thoroughly explain the process, drop off/pick-up of materials (VHS) at a convenient photograph partner, to the end product which were professionally labeled and packaged. All aspects of the process worked smoothly and the DVDs and drives are perfect!”
“I am very pleased with the work that Everpresent returned to me. My old family photos were handled with care, organized just as I requested, and now they are preserved for the future on flash drives. I was really nervous about sending these irreplaceable photos out through the mail, so the fact that Everpresent picked them up and returned them to me locally was a very big plus. I am telling friends about this great service.”
“Everpresent is an outstanding service for retaining and enjoying old photos.
Each job is personalized and great care taken to keep track of all images sent to them. I have worked with them on 3 projects, 2 of them resulting in paper albums and one electronic only. All very successful.”
“Good results, a bit delayed from original expectations.
Good Communication.
Had to request a re-set of my password and that required some persuasion.”
