EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As an Everpresent partner location for over two years, I can say that we have had a very positive experience with the company, as have their clients who have entrusted us to convey their media for digitization. We look forward to continuing this positive relationship. Evan Brownstein - B. Beamesderfer Gallery, Highland Park, NJ”

Helpful Report

(NJ - Highland Park) - Posted 4 years ago

“Was happy with the turnaround time with my last project, product was not significantly superior to a prior service that had converted this same film to digital. Price was probably my biggest reason for the 3-star rating.”

Helpful Report

(Mail In) - Posted 4 years ago

Hi Jack, At EverPresent we make all of our pricing transparent and visible on our website. We also offer a consultation to review your project estimate with a consultant before starting production on any client materials. We also understand that these projects are an important investment for you and your family. Thank you for your note and we appreciate your business. - EverPresent

Posted 4 years ago

“Pricing is good but you get what you pay for. Very poor communication. No live person to talk to, emails not answered. No communication. Long wait for my project to be delivered. They have different companies for different levels of service which I found a little sketchy. They didn't follow my instructions on labeling on my second order. I have more 8mm movie to be transferred by not sure I will use them again.”

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(Mail In) - Posted 4 years ago

Hi Philip, Thanks for your note and sorry to hear about the labeling on your most recent order. I will reach out to you privately to see how I can personally fix this for you. We would love the opportunity to work with you again on your 8mm movies. - Jody, Senior Consultant, EverPresent

Posted 4 years ago

“I highly recommend Everpresent. The communication and customer service were top notch. We had 70 year old 3D slides converted to digital and could not be happier. Great company, thank you. Tony Iaquinto”

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Posted 4 years ago

“Excellent experience with Everpresent! They created a custom 40th bday video for my husband. There were tears flowing from how well done the video was! Would definitely used them again.”

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(NJ - Montclair) - Posted 4 years ago

“I used them through the heart of the COVID crisis. They were as responsive as they could be - good communication on progress - even though slowed by the early shut-down. The service is very good. They took care of many sensitive, old, fragile photos and other media. There may be cheaper services but the quality and customer service here makes Everpresent a winner.”

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(MA - Newton Headquarters) - Posted 4 years ago

“It was nice to be able to trust that my precious memories were safe while they were being transferred from tape. The results were better than expected. Thank you!”

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(Doorstep Pick Up) - Posted 4 years ago

“Everpresent did a great job of converting my slides and helping me regain poignant memories of people and events from 50 years ago. Thanks.”

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(Doorstep Pick Up) - Posted 4 years ago

“Awesome!!!!!”

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(MA - Newton Headquarters) - Posted 4 years ago

“The project involved taking over 600 slides (in carousels) and converting them onto a DVD and Thumb-drive. The quality of the originals was transferred very well and the end product had the same quality as the originals. The pricing was reasonable considering the work and effort involved. We were very pleased with the finished product.”

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(MA - Newton Headquarters) - Posted 4 years ago

“I have nothing but good things to say about every representative of EVERPRESENT that was in contact with. Drop off was my biggest fear but everything came back in a timely fashion. Ellen was a dream to work with. We are 1000% satisfied with the end result”

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Posted 4 years ago

“Everpresent digitized 33 Super 8 movie reels for me. Staff was professional and friendly and made it easy to get this project done. The final product is great and I have combined and edited the 33 files into a single movie. The project took substantially longer than expected, but this could be pandemic related. Communication was clear but could have been more frequent over such a long process. Overall a good experience.”

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(Doorstep Pick Up) - Posted 4 years ago

“Working with EverPresent has been the most smooth and pleasurable experience. They were super careful with our old treasures and made it so easy to now watch hours of family memories. Thank you!!!”

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(Doorstep Pick Up) - Posted 4 years ago

“Everpresent was Amazing . I truly love, love , love the DVD , consisting of pictures/video clips & music that they put together for my daughters 30th birthday . I’ve watched it 6 times already , having a small family gathering this Saturday in which I will show to my daughter , who will love it too. Anna Latino is a true professional , kind, patient & very polite . It was a pleasure each time I communicated with her . I will definitely plan to do another & highly recommend your company!! Treasured memories :-) Peggy Fox”

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(MA - Newton Headquarters) - Posted 4 years ago

“Happy with the results. However, had to wait more than 3 months for the finished product.”

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(MA - Newton Headquarters) - Posted 4 years ago

“Ellen Finnerty and Anna Latino were exceptional in terms of their professionalism, and their interest in the project. They were a pleasure to work with and entirely guided me through a complex project that was very dear to me and to my family. I cannot thank them enough for all of their contributions to memorialize the memory of our dear father (RIP), for the next generation of O'Gradys just beginning. This is a project our dear mother (RIP) wanted to complete, and it was beautifully put together by Ellen and Anna.”

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Posted 4 years ago

“Tia is wonderful. Her sensitivity, authentic caring and support was wonderful and unexpected in today’s world. She is a great communicator, always closed the loop, and always knew the status of my order. She went above and beyond to help me when a family need promoted my continued business with them. Tia is a great representative for Everpresent.”

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Posted 4 years ago

“They did a very poor job of taking reel to reel audio tapes , listening to them and copying them onto USB for me. One of the sound tapes was slower sound audio, so that should have been adjusted for when copying them for a customer ! No one called me while this was happening Poor QA on their work. Also, they never answer the phone and very hard to get in touch with them. I had used them before, and was pleased, but I spent a lot of money on getting these reel to reel tapes converted, and it was extremely disappointing. Hopefully, I will find another company that communicates better, and also QA their work.”

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(MA - Newton Headquarters) - Posted 4 years ago

“I would highly recommend Ever-present! They are extremely professional, talented, accomodating and efficient! I was so happy with the finished product. Thank you!”

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(MA - Newton Headquarters) - Posted 4 years ago

“Well done from start to finish.”

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(Doorstep Pick Up) - Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews