eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

Write Your review

Tell us how eWheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say I always get appropriate answers to my questions. However, I always get prompt courteous service with very quick attention to orders and delivery. I have purchased 3 wheels in the past year and a half, a Gotway Tesla V2, an Inmotion V11, and a Begode RS-19 HT. I enjoy each for their unique characteristics and strengths. I cannot say I've had any serious service issues with any of my wheels to date. However, my riding style is quite conservative and I tend to avoid extreme conditions and weather, yet I have used them occasionally in winter conditions and temperatures down to 20 degreed Fahrenheit. I think the Tesla V2 is an excellent starter wheel with a great deal of power and utility to last many years as a light, agile, commuter. The RS-19 HT is a very smooth ride with a great deal of power, strength, and agility for hills and off-roading. My V11 is a very comfortable and forgiving cruiser. There is little to complain about. I do feel that eWheels is lacking in timely, critical, and useful consumer information on the products they sell both generally and in detail. For instance, the factory recommended pressure settings for the air springs in the V11 suspension system are all wrong. My background is as an engineer in product development and manufacture. Starting pressures (psi) in the lower chamber should be around 1/2 the riders weight in pounds and then adjusted up or down to provide a comfortable ride in the 30 to 50 millimeter range of suspension displacement from the bottom of travel according to typical terrain conditions while riding. The top chamber can then be charged with 50 to 70 psi for stiffness and dampening of rebound in the suspension system. This method greatly improves overall ride quality and stability on a variety of surfaces and road conditions for the average user. Finally, eWheels could really use an up to date and consistently maintained User's Tips Page and timely EV FAQs on their website.”

Helpful Report

Posted 5 years ago

“eWheels made purchasing my first EUC a breeze. I am new to he EUC world and was not sure of where to start. The resources provided by eWheels on their blog as well as their in depth product details on each of the wheels they offer was a great starting point for my research. After purchasing my first wheel from them they provided a great introductory email with information about my wheel and videos on how to get started. I even had a few questions which I sent in an email and received a very quick response. These folks are awesome at what they do. Keep up the good work!”

Helpful Report

Posted 5 years ago

“Ewheels is such an amazing company. Their customer service is absolutely fantastic. Very fast responses, and are quick to help. Highly recommend to everyone.”

Helpful Report

Posted 5 years ago

“eWheels support has been fantastic. I got regular status updates with regards to shipping. Also once I received my v11, I had to contact support due to my wheel not registrating with InMotion's app. Support was able to contact the vendor and get it resolved. Great job, would recommend!”

Helpful Report

Posted 5 years ago

“Extremely informative and professional service. Every single time I emailed with a question they responded right away. I would definitely recommend ewheels for anyone looking to get into a fun E wheel adventure and new e machine.”

Helpful Report

Posted 5 years ago

“Excellent company with extremely helpful staff just an email away! I’ve gotten my ks14s and my v11 from ewheels; and I even rebuilt a 16x in under a week thanks to their quick shipping and support. When I’m ready for another euc or project, I’m coming straight to ewheels!”

Helpful Report

Posted 5 years ago

“I've watched at least 10 different Youtube videos, and searched everywhere on the internet before deciding to go with eWheels. After I made the purchase, I was surprised to receive an email with beginner's instructions and some tips. eWheels seems like a small company, but the whole buying experience was awesome. I don't own any bike, and bought my first EUC through eWheels. So when I got the EUC, it came with a flat tire... I was a little bummed about this since I don't have any tire inflator/pump (maybe I'm in the minority here). So I've been searching for a small tire inflator with gauge, and it'd be nice if your company had good recommendations for it.”

Helpful Report

Posted 5 years ago

“Purchased a S18 and it came in when expected and in perfect condition. Messed up by not buying the protective cover and I emailed them and they shipped one right to me free with 2 day shipping. Customer service is why I will continue to order with them in the future.”

Helpful Report

Posted 5 years ago

“I bought a scooter from them and I have been asking a lot of questions over the past 7 months, they always answer and I love the scooter”

Helpful Report

Posted 5 years ago

“One is the most helpful and service dedicated vendor I ever come across.”

Helpful Report

Posted 5 years ago

“Hello! If someone lives in America and is looking to get a EUC or Electric Scooter, look into eWheels. I recently purchased a King Song 16s EUC about a week ago and the buying process could not have been any smoother. Any questions I had were answered promptly by the sales staff and I could not be more happier with my purchase. Everything was delivered within the expected time frame as well.”

Helpful Report

Posted 5 years ago

“Ewheels takes care of its customers. I passed on a used wheel to get that ewheels warranty. Good reputation from these guys 🤙”

Helpful Report

Posted 5 years ago

“eWheels has always been there when I needed technical support or simply to answer any questions that I might have concerning a future purchase - or to help me with any issues I might have with a wheel or product that I have purchaed from them. They promptly respond t my inquiries and usually come back with an immediate answer to my problem.”

Helpful Report

Posted 5 years ago

“Loving the v11 - best ewheel ever!!”

Helpful Report

Posted 5 years ago

“I ordered my MTen3 in the middle of February 2021. Like a kid anticipating his first bicycle, I was eager to get delivery. My hopes were dashed when I received the news that shipment would be delayed due to a customs backup of arriving ships. In fact it would be six weeks before I received it. Not to worry, the folks at eWheels explained the situation and provided a link that displayed the cargo ship that carried the next batch of EUC's coming to the Long Beach port. I was able to follow its location and wish it along once it became underway. "eWheels" kept me informed of the progress, and it made destination on the time as stated in their emails to me. The Mten3 arrived in mint condition, fully charged and ready for this 71 year old youngster to to begin his learning adventure. As you read this, imagine the smile on my face.”

Helpful Report

Posted 5 years ago

“Ewheels, as a store, has been nothing short of perfect when it comes to my customer experience. Communication is quick and thorough; you'll receive a cogent response within 24hrs, (usually within an hour, maybe two) not just a silly automatic email. Even on weekends. Better yet, they don't just sell the products they've got, they use them. This means they know the product deeply, not just what the manufacturer describes the product to be. Next wheel I get will be from these guys. They're wheely, wheely great.”

Helpful Report

Posted 5 years ago

“I've been a customer of Jason's (@ eWheels) since 2016 and have purchased 7 EUCs from him over the years. He has ALWAYS been dependable, affordable, and his customer service is simply not beatable!!! He's willing to stand behind his products and will bend over backward to help with any needs! The team at eWheels is TOP NOTCH.....NO DOUBT!”

Helpful Report

Posted 5 years ago

“Fast delivery and prompt status updates!”

Helpful Report

Posted 5 years ago

“Excellent communication! These guys keep you informed every step of the way regarding wheel shipment and delivery. Top notch company! Can't wait to purchase another EUC from eWheels. Thanks William and Jason!”

Helpful Report

Posted 5 years ago

“ABSOLUTELY LOVE MY V10F!! Took 30-40 minutes to get the hang of it. 2 hours to start riding it the park and the bike lane in downtown. It took 2 days to comfortably start with no wall, this one is a bit tricky. 2 weeks now and I keep the speed unlocked at a comfortable 34kph. I've tried the max 40kph with safety gear, but it is too fast for safety in downtown, or in general I'd say. When the speed clamps hit at max 40kph, I almost lost balance and flipped over. Be careful and wear safety gear when going over 25kph! My V10F has become my main transportation in downtown where it is bikers paradise. It is the best experience to feel the wind rushing through your face on a sunny day out. The only hardahip I had so far is that it's incredibly hard to ride holding unbalanced grocery bags in one or both hands (obviously). It's a challenge to balance in general, but if you can manage to get started just hold the bags in middle for balance. If this will become your standard method for groceries, get a backpack for sure. I've been talking about getting one of these for years. It's time I finally got one, and it was all the worth while.”

Helpful Report

Posted 5 years ago

eWheels is rated 4.9 based on 3,941 reviews