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ewheels Reviews

4.9 Rating 3,800 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,800 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 6th March 2026
Sadiq Hough
ewheels 5 star review on 20th February 2026
Morgan Doughty
ewheels 5 star review on 16th February 2026
Bruce James
ewheels 5 star review on 16th February 2026
Bruce James
ewheels 5 star review on 19th January 2026
Anonymous
ewheels 5 star review on 13th January 2026
Rory Harris
ewheels 5 star review on 18th November 2025
Ryan Gross
953
Anonymous
Anonymous  // 01/01/2019
Ewheels customer service is by far some of the best out in the e-commerce world. They fill the niche so well there’s no other player in the game for my money.
Helpful Report
Posted 5 years ago
My scooter was delivered promptly and was easy to set up. I had some questions that were answered by tech support. So far I am satisfied with my purchase. Thanks
Helpful Report
Posted 5 years ago
eWheel support answered my beginner questions, delivery speed was good. Later after some use, could of used more detail on how to update alarms.
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Posted 5 years ago
Ha sido mi vendedor de monociclos eléctricos antes, y por su excelente servicio lo continúa siendo. les he comprado monociclos y repuestos, y siempre han tenido una respuesta que supera mis expectativas .
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Posted 5 years ago
I have been dealing with ewheels for a couple years now.bought an inmotion v10 and a turbo wheel dart scooter as well as a Nikola plus a week ago.customer service is #1 in all the online dealers I have dealt with over the years.the speed in which the products arrived was faster than any other dealer I have dealt with as well.my son also deals with ewheels and is impressed with the incredible personal commitment to detail and customer satisfaction.i don't know too many dealers who answer their messages at 4am...yes 4am...it's always been a pleasure dealing with Jason and my son and I will continue to do so.kudos to the ewheels team
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Posted 5 years ago
The first thing I was told about eWheels from fellow riders is that they are reliable and quick to respond to questions. That has been my entire experience so far with them, and they still continue to impress me.
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Posted 5 years ago
it says up to 40 it wont go faster than 31 its ok
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Posted 5 years ago
They worked very hard to get me my Turbowheel Pacer by Xmas. Everything was in good order and we were ripping up and down the street in no time. I agree with sentiments of eWheels about e-micromobility being wave of the future, I'll be getting more stuff from them. Thanks eWheels!
Helpful Report
Posted 5 years ago
Buying an EUC shipped from China creates a great deal of uncertainty and anxiety when it comes in... Is it built well? Quality control and reliability? Will I get a lemon? What happens if there are issues with it? Buying through eWheels takes all that away. From always receiving good/reliable products (my V8F and V11) to responses from the support team that come in 5-10 min after I hit send... any time of day (24x7). The service is top notch. The responsiveness is almost predictive.. it's a little spooky. No question I'll be buying all future wheels through eWheels.
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Posted 5 years ago
eWheels is my go-to for my EUCs and accessories. They have the best customer experience I have ever known, extremely knowledgeable, and quick to help you with all your needs. eWheels puts their customers first and it shows in every transaction. No wonder they have such loyal customers!
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Posted 5 years ago
Good Ol fashioned customer service. Best way to describe eWheels. Friendly employee's, that know the business.
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Posted 5 years ago
The eWheels team did an outstanding job. They promptly updated me on my order throughout the process. If I sent an email, they replied in less than 24hrs. When my Veteran Sherman arrived it unfortunately had a cracked display. I sent an email and Jason replied and sent me the replacement part in 2 days. I'm more than happy with the service and will be buying my future EUC/PEV's from eWheels.
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Posted 5 years ago
This company, blows my mind with the extra mile they go with their customers. I would highly recommend them and would 110% buy from them again. Fast responses, 100% transparency with the customer. Very happy customer.
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Posted 5 years ago
Ewheels customer service is excellent, they are very responsive to any inquiries or reported issues. I bought two EUC from Ewheels, Inmotion V11 and Tesla V2. I will definitely continue to shop at their site for my EUC needs.
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Posted 5 years ago
I'm new to EUC my boss got me and a co-worker into this, training on his old wheel. I was hooked, He said he buys his EUC from eWheels, so I went to the web site and looked at all the wheels and read all the information and comparison. So I bought a King song 16xs I absolutely love it. I order it and it came in a couple day. Satisfied customer!
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Posted 5 years ago
Ewheels is second to none when it comes to service, products, and communication. I would not use any other company other than Ewheels period!
ewheels 5 star review on 13th January 2021
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Posted 5 years ago
I’m very satisfied with the ewheels an their top rate customer service. They stand behind the product. willing to assist with any situation a customer may have. I’m very happy with my ks 18 XL Electric unicycle
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Posted 5 years ago
I just purchase the Phaeton, and WOW what a BEAST it is!! I can't wait to get some miles on it! This is my second purchase from eWheels, i also got a Lightning Plus from them a few months ago, and i can't say enough great things about this company!! They are there for you before, during, and after the sale!! THE BEST CUSTOMER SERVICE EXPERIENCE EVER!! Thank you eWheels !!
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Posted 5 years ago
The phaeton is a wonderful scooter for my son he love it the only gripe is that the ignition switch system was loose and wobble a little while riding but other than that it was perfect.
ewheels 5 star review on 12th January 2021
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Posted 5 years ago
Great company to deal with. Orders were behind from kingsong but this company kept me informed and happy. Future purchases will be with ewheels.
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Posted 5 years ago
ewheels is rated 4.9 based on 3,800 reviews