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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
These guys awesome.
Helpful Report
Posted 4 years ago
ewheels.com is great! Jason is super responsive and helps me with all of the minor issues I've had with my gear. It's great to have a local contact who can help deal with these fancy machines which are mostly don't have a corporate presents in the USA. I'd not buy an EUC anywhere else. Thanks!
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Posted 4 years ago
As a first time rider the choice that was made was correct , Tesla V2 can’t lose , at 215lbs this EUC is great for getting around in the city or just having fun I love it , now I want more power and range for group rides , thanks Ewheels for top notch customer service and care , Drew and Jason thank you for helping with my order. Aloha
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Posted 4 years ago
Buy from wheels with confidence. Jason and his staff are very professional. Kept me updated with my order. Super fast shipping. My order to California took 3 days if I'm not mistaken.
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Posted 4 years ago
Best customer service I've ever had everyone is so helpful responses are very quick and give you the best deals
ewheels 5 star review on 30th November 2020 ewheels 5 star review on 30th November 2020 ewheels 5 star review on 30th November 2020
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Posted 4 years ago
Excellent customer service and Jason has great knowledge on the products he sells.
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Posted 4 years ago
Delivery wS on time, packing was above standard, haven't used it yet, but everything looks good
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Posted 4 years ago
Great service, fast responds.
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Posted 4 years ago
Fast and easy, got my wheel in 3 days Got a wrist guard as an extra. Wheel is in excellent condition. No complaints
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Posted 4 years ago
Amazing customer service and concise communications. Ewheels came as a reference from a local guy here in CO and he was spot on with the quality of the experience.
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Posted 4 years ago
I have always been satisfied with all my purchases with Ewheels and their customer support. My recent purchase was a bodyguard protective cover for my MSP. Jason himself email me back as soon as they got my order just to make sure it was for my MSP not the RS. I also got an email right the way from Williams regarding my shipping charges being credited because I am a repeat customer.
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Posted 4 years ago
The rumors were true, absolutely amazing customer service. 10/10 would buy from ewheels again. Jason and his team are both incredibly responsive in email and were more than willing to even give me a call to sort through some of my issues quickly.
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Posted 4 years ago
I actually do not want to give them even a star but to give a review I did. I believe they sent me a defective scooter because when I got it the front motor didn't work. They said shipped it back to them, so their technician can fix it. When I got it back from them within 10 minutes I rode it, the scooter became unbalance and fell, it caused accident and get hurt. It takes me a few days before I was able to look at it, found out the cables wrapped around the steering wheel which made it could not turn to either left or right and also affected the rear brake which in turn made it to fall. The scooter is worse than I got it the first time (front motor did not work), thanks to their so called technician. I will not send it back to them to fix it knowing what happened. It has been three weeks emailed them not only they did not want to refund me which I thought that is the right thing to do, and when I asked to send the cable and throttle so I can try to fix it they keep asking me to send photos which I did for this 3 weeks, and now they asked me to send videos. They do not have any intention to refund me nor send parts. Buyers beware where you buy your scooter.
Helpful Report
Posted 4 years ago
As a beginner on a EUC I had no idea as to which wheel would meet my needs, eWheels.com met that gap with excellent communication. I provided my physical information and goals for riding and they provided me with their recommended wheel and most importantly why they were recommending the King Song 16X. After doing my own research, I came to the same conclusion and bought the wheel. The staff at ewheels.com responded to my emails with a multitude of question within just a few minutes, good communications. Their price was not only competitive with other online retailers, they also had excellent reviews for the company. I will buy my next wheel from ewheels.com
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Posted 4 years ago
Awesome! Ewheels is very fast and accurate. They respond quickly to your questions... i can do a next purchase in the future without hesitation.
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Posted 4 years ago
This team nails customer support. I exchanged several emails with them as I was weighing options between a couple different scoots. They obviously love what they do. A+
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Posted 4 years ago
I'm extremely satisfied with the service and handling of my purchase. They are great people to work with. I'm also very satisfied with the purchase we made. I'm looking forward to adding another scooter in the future.
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Posted 4 years ago
Just received the lightning +, had a little problem with stem set screws but fixed. Charged and took a ride along NYC streets and had a blast. Has more power than my other scooter D4-2 and what a suspension
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Posted 4 years ago
I'm 39 year old makes me feel like a kid again! this thing flies even on gear 1 so much torque!
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Posted 4 years ago
These guys are terrific! Extremely fast to respond to any and all questions you have right away. From my very 1st order they have won over all of my EUC business.
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Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews