Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Greetings, Ewheels customer service is the best in our industry. I challenge Jason and his team to continue to create new service processes via technology. I suspect that this will lead to new products creating totally in House! Warmest regards Lee
Helpful Report
Posted 4 years ago
Awesome customer service and up to date info on new wheels. Outstanding support and service for all things EUC, I never consider buying anywhere but Ewheels.
Helpful Report
Posted 4 years ago
This scooter is amazing only got the chance to ride it once since it came but it’s truly a beast can’t wait to go back out and ride.
ewheels 5 star review on 15th December 2020
Helpful Report
Posted 4 years ago
So hands down - best customer service - best products. We have bought 3 EUC's from eWheels. Everyone who has ever helped us has such a quick response time. We are so very happy to be a part of this family. We cannot wait for our kiddos are up and running so we can all go on outings together. https://youtu.be/7sthjZvpz2w
ewheels 5 star review on 15th December 2020
Helpful Report
Posted 4 years ago
Extremely fast service and great follow-up communication, I've recommended to friends and will buy my next ewheel from them.
Helpful Report
Posted 4 years ago
I sold my GW Tesla only for reason that I have knee problems and felt real pain when riding on a bumpy road. So, I've found appropriate wheel for me with suspension and I changed GW Tesla for Inmotion V11 from eWheels. The new one is a nice wheel but very different compare to GW Tesla. I feel it much heavier when riding and turning and it has much slower acceleration moment and not much soft braking. I miss my Tesla! But suspension compensates everything else. Now I can ride over bumps positively with no pain! Overall Inmotion V11 is awesome, absolutely amazing machine, very stable, very fast and fun to ride. I’m awaiting power pads and they definitely will help with acceleration and braking. Many thanks to Jason and his team for outstanding dedicated service.
Helpful Report
Posted 4 years ago
Fast, responsive service and good communications. I also appreciated the provision of a quick-start video for the product I purchased, along with an additional strap for the product.
Helpful Report
Posted 4 years ago
Amazing service during dire times: I've never had an EUC before and live in the major metropolitan area where I relied solely on public transport to move around. Given the immense risk brought upon by the pandemic ewheels provided me a way to travel long distances without subjecting myself to being in a cramped subway. Not only did they help me find a product but they went above and beyond to make sure it reached me quickly and as safely as possible. It took me about a month but I'm finally able to be a confident rider.
Helpful Report
Posted 4 years ago
Very happy with the shipping and the quality of the wheel. I purchased an Inmotion V11 on backorder, and I got it well before their promised delivery date. They were also very responsive to my emails
Helpful Report
Posted 4 years ago
I got this as a present for my little brother and he loves it. He says it has plenty of speed and range and he is going full speed on it a day after unboxing it. Great product.
Helpful Report
Posted 4 years ago
Customer service has been fantastic. Prompt responses to emails and kept informed as to order specifics.
Helpful Report
Posted 4 years ago
I've ordered from ewheels twice now, and the experience has been great both times. Top notch. I especially appreciate the device specific instructional email that follows an order. It helps get the lay of the land of the new purchase.
Helpful Report
Posted 4 years ago
This is my first wheel and 1st time riding today. I love this wheel it is so much fun and I already got it up to 37mph. My legs are so soar lol. Can't wait to take it back out tomorrow. I'm 40 years old and never been on one of these but I am picking it up quick.
ewheels 5 star review on 10th December 2020
Helpful Report
Posted 4 years ago
Good buying experience. Prompt delivery. No problems with order or product. The telsa v2 is a versatile euc with good range, speed, durability and handling at a reasonable price. Probably the best all round value.
Helpful Report
Posted 4 years ago
Highly recommended. You guys really have pay attention with us. 10/10
ewheels 5 star review on 10th December 2020 ewheels 5 star review on 10th December 2020
Helpful Report
Posted 4 years ago
You need to vigilant and persistent in emails. They are busy so sometimes you have to message twice. They are salesmen. They will dodge a question before they would give you a straight answer that may discourage you. Nice guys, but there is room for improvement. The website has mostly thorough information, though I would like a schematic of my wheel. Website is acceptable yet a little awkward to navigate.
Helpful Report
Posted 4 years ago
Hi there, Thank you for the review. We're not perfect at eWheels, but we do try our utmost to advise customers to the best of our ability. In addition we really do our best not to sell products that we don't believe in, - even products in our own inventory and ready to ship that day, - an easy buck! We do this on a daily basis (the surplus of sub-par products is not ideal, but we won't sell it if we don't believe in it. We value our customers much more than that). Let us know if we can be of service to you in the future, and enjoy your new RS!
Posted 4 years ago
When my v11 arrived, I was quickly disappointed to discover it couldn't survive a bump. However, the champions at eWheels rose to the occasion by giving me options for repairs (self, send it back) at no cost (not even shipping!), and I had my wheel rolling in just a couple of days. On top of being fast, you've been professional, courteous, and even friendly. I'll be buying more from you in the future.
Helpful Report
Posted 4 years ago
Very responsive, appreciate the care for their customers, 5 out of 5 customer service and delivery times!
Helpful Report
Posted 4 years ago
Professional team, that is easy to communicate and pleasure to do business with.
Helpful Report
Posted 4 years ago
The Veteran Sherman is like if aliens studied humanity and made thier own wheel in an attempt to communicate with us. This wheel contains all the requisite pieces to surpass every advanced level wheel to baller level, like you're not even prepared for the level of baller you will be elevated to.
Helpful Report
Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews