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ewheels Reviews

4.9 Rating 3,765 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,765 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 19th January 2026
Anonymous
ewheels 5 star review on 13th January 2026
Rory Harris
ewheels 5 star review on 18th November 2025
Ryan Gross
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 15th October 2025
Paul Gail
ewheels 5 star review on 9th October 2025
Sasha Dolgov
949
Anonymous
Anonymous  // 01/01/2019
I gave a 5 because I believe that you make good on the fact that you forgot to include the wrist guards with the order. Placing the order was easy and delivery was quick. The cover was in the mail the next day.
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Posted 4 years ago
Great transaction. Had to wait for the shipment for the pre order but It showed up no issues. Thanks ewheels! Would definitely do business here again.
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Posted 4 years ago
i have bought twp wheels from Ewheels and both got here before i expected it to be. customer service is also wonderful.
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Posted 4 years ago
My eWheels transaction we a breeze and their wealth of data points around the EUC’s made it easy to move forward with confidence about my selection. The EUC that I ordered arrived promptly and in perfect condition. Will definitely be ordering from this site again!!
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Posted 4 years ago
great product. ham very satisfied?
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Posted 4 years ago
Fantastic! I was not sure where to buy my in motion V11 but other reviews seemed positive. My pre purchase inquiries were promptly addressed and the shipping was expedited to arrive in time for a trip . Small problem with charger was addressed instantly. Fantastic company !!
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Posted 4 years ago
I ordered in Summer; arrived in Winter. So I haven't been able to ride much. I haven't been able to keep air pressure in the Shock*** The wheel is awesome; but I surely have a problem now- bad shock. What's next?
ewheels 4 star review on 7th February 2021
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Posted 4 years ago
I bought my second wheel (V11 - shocks needed for my old man knees) last week, and decided to try eWheels. Wow. Fantastic customer service, it’s night and day. Fast shipping, ordered Friday afternoon mtn time arrived Sunday! I wanted to add things to the order, they made it so easy for me, I felt appreciated and among friends. Do yourself a favor, don’t waste your time/money anywhere else.
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Posted 4 years ago
Amazing people to work with! I have complete confidence they will do everything they can for customer satisfaction. They conduct business the way it should be done. Thanks
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Posted 4 years ago
Bought my second wheel from ewheels. Very responsive and helpful customer service. Hats off to ewheels team! Keep up the good work!!
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Posted 4 years ago
Loving it. Received the KS16X as it is my first EUC. 135km in 6 days. Legs are aching while training new muscles. Prior ordering all my questions were promptly answered and the purchase and delivery went without hiccups.
ewheels 5 star review on 3rd February 2021
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Posted 4 years ago
I purchased with my sons financial input, an Ewheel! He is 17 year old and worked very long to save for this. The product took longer than expected to arrive due to a fire in shipping with some of the many boxes of Ewheels, all reported to us as the company became aware. The company was very communicative and apologetic which eased our stress completely in the wait. It arrived according to what the company explained was their best service time to us possible, considering the issues that were in part out of their control. The company did say they needed to test every Ewheel for any fire damage before sending products to any valued customers. My son was very delighted to receive his Ewheel in perfect condition. He’s excited, it was worth the wait!
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Posted 4 years ago
Great customer service. Had an issue with a tire defect on a new unit and they had a new tire shipped out same day.
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Posted 4 years ago
CUSTOMER SERVICE IS A1 AT EWHEELS I WILL DEFINITELY BE RETURNING TO GET MY 2ND WHEEL 5 STARS MANE
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Posted 4 years ago
will be back for a scooter in the near future . great costomer service. if you are in north america buying a P.E.V. you wont find better support if and when you need it.
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Posted 4 years ago
Excellent and friendly customer care and quality products. I would refer anyone to Ewheels with confidence. Thank you for time and knowledge. -Amin
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Posted 4 years ago
Like always I am very happy with E-Wheels. This is my 5th EUC I have purchased through them. They always have great customer service, and they are there to help if you have any problems.
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Posted 4 years ago
Everything is top notch with eWheels. They ship quickly, answer email quickly, give very good advice and very good after-sale service. I can't be more satisfied. Thanks eWeheels!
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Posted 4 years ago
I love it best money spend ever!!!! And by the way very fast shipping!
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Posted 4 years ago
Awesome communication from beginning to end. I received updates (with Pictures) and was kept up to date with any issues. I was given great support and the ordering process was the best I have experienced with any product. Thank you!
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Posted 4 years ago
ewheels is rated 4.9 based on 3,765 reviews