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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Great company. Super on top of there order communication process and the product is awesome loving my Gotway RS HS V2. Recommended anyone looking for a good reliable distributor to but from these guys.
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Posted 4 years ago
Am in love I swaer I am. thank God that u are running 🙏 thank u for my new best friend 💓 💗
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Posted 4 years ago
Best non-car transportation I've ever owned! Very sturdy, everything is well-built. The wheels team is very attentive to any questions or concerns that may arise, if any at all, and they are quick to respond. Worth every penny but after owning such a high-quality, well-built product with great customer relations, I feel like I should've gotten the phaeton instead. It's just beefier and I'm digging the 40mph speed on this one (it DOES go that fast) I just want to go faster :)
ewheels 5 star review on 5th January 2021
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Posted 4 years ago
Purchasing from eWheels was fast, easy, and there were no issues ordering through the website. I briefly spoke over the phone with them to change my shipping options and received very informative info about the EUC (KS16X) I was purchasing. This is my first EUC and eWheels was recommended by a Friend who owns several EUC's. I thank eWheels for the service and feel comfortable calling about any questions or about parts needed in the future. My KS16X arrived fast and in good solid packaging along with the 5A rapid charger and neoprene EUC cover I ordered (I highly recommend both accessories to others and both are solid quality). I really appreciated the "getting started with your wheel / recommendations" email I received from eWheels prior to the EUC arriving from shipment; it allowed me to have the wheel up and running in minutes out of the box. I will definitely be ordering from eWheels in the future.
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Posted 4 years ago
Ewheels has been great, they provide quality. Their business is not in products, it's in service. Their customer service was amazing, they're predicts are amazing. They truly care about making the customer happy.
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Posted 4 years ago
The team over at ewheels is top notch. From order to delivery I had great communication and follow through. Enjoying my new Sherman thanks to these guys!
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Posted 4 years ago
Support/Sales team is extremely responsive. I got responses typically within minutes. A friend recommended going through support in case I needed hassle free warranty service, and I'm glad I went with eWheels. I was covered and they gave me several options for service. I would strongly recommend eWheels to friends!
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Posted 4 years ago
I’d like to be 100% honest. I’ve been riding EUCs a couple of years now, I know of other online resources to get wheels cheaper but prefer to still order from ewheels because of the great service and quality control. It’s an awesome place to order from . they have your back if anything goes wrong with an order.
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Posted 4 years ago
The strengths of ewheels include the ability to get answers from a real and knowledgeable person very quickly and their fast processing and shipping. My S18 and fast charger that I ordered are working fine, but I take comfort in the fact that I will be able to reach someone should problems occur. Furthermore, I've heard from others who have had problems with their equipment that ewheels has provided excellent service. It's refreshing to find a company this responsive and caring about their customers.
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Posted 4 years ago
I placed an order on Friday, and the wheel was delivered on Sunday, 2 days later. Wheel was double boxed and arrived with no damage. Thank you eWheels!
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Posted 4 years ago
I like the wheel the little I've driven it but I think there should be a better system to tell me when I am expected to receive my wheel I just got vague answers about when it was expected to get ewheels and also needs some instructions on how to get the ewheel out of travelmode.
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Posted 4 years ago
I would recommend anyone buying these type items to buy local and develop a relationship with the local EUC community. If you don't mind dealing with consistent issues they're great! I will say that, they will get back to you when they get around to it.
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Posted 4 years ago
Even though my S18 shipment was delayed beyond reasonable expectations, eWheels staff were very helpful and responsive and gave me multiple options to deal with this delay. They were extremely professional and knowledgeable and I'm glad I purchased me EUC from them. Will be back here again when it's time to change or upgrade.
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Posted 4 years ago
The ewheels team has been pleasant and informative through my entire purchase process. Sending out updates and info to help you understand the manufacturer & shipping process. Also as a new wheel owner the included ewheels wrist guards are a nice & very practical addition to the order. I heard positive reviews about the company and thus far I agree I will definitely purchase from them again
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Posted 4 years ago
It's great! I've had so much fun learning to ride it that now i'm looking to get a bigger wheel.
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Posted 4 years ago
eWheels was great. Fast responses to questions and quick shipping and great customer service.
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Posted 4 years ago
I'm very pleased ordering my electric unicycle veteran Sherman, people told me that it'll take 3 months, they've been contacting me and letting me know where it's at and how long it will take, they're very helpful and will share any information you need, I'm very glad that I ordered my Sherman and I know where to find people if I have any questions,
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Posted 4 years ago
This is my 3rd purchase from ewheels.com. My first was a scooter, second purchase was a Gotway RS. The new hollow motor that come with that model has a known defect and this one was unfortunately defective. I learned how to ride an EUC before the defect made itself known. I informed ewheels about the problem, and they sent me a shipping label the same day. I asked to swap it for a more reliable model, since the hollow motor design has issues. Swapped it out for a KingSong 16x. It has been very reliable since the swap. Service from ewheels and the KingSong 16x has been awesome.
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Posted 4 years ago
I got my Sherman today and I love it! The service I received from ewheels was second to none.
ewheels 5 star review on 27th December 2020
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Posted 4 years ago
The Ewheels team is absolutely amazing, I usually get a response within a day or two and it’s always personal and thoughtful. They work with me to make sure everything is getting done correctly, and even provided multiple things I wanted to add to my order for free, without needing to or being asked to. The referral program is also very exciting for me and my friends, we’re all stuck on the hobby and want to keep getting more wheels. I also know that after sale service is of the same high standards which provides a lot of peace of mind and less fear of having something go wrong.
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Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews