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ewheels Reviews

4.9 Rating 3,682 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,682 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS โ˜…โ˜…โ˜…โ˜…โ˜… Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
My v12 arrived in superb condition, ready to ride straight out of the box also with an unexpected yet very much appreciated addition to my safety gear. Looking forward to my next wheel from eWheels in the future.
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Posted 2 years ago
How can I review it if I haven't received it???
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Posted 2 years ago
I physically cannot go into more detail or explain to you enough in regards to how professional my experience with Ewheels and their customer service has been. Everything from the quality of communication, product and timeliness of all factors coming into one creates an exceptional company worthy of high praise. I look forward to doing more business with them and cannot thank them enough for being genuine human beings and taking good care of their patrons. Jason and Eric, you rock. - Luke V
ewheels 5 star review on 5th November 2022
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Posted 2 years ago
This is my very first wheel that I ever bought, I am 65 years old and yes it is challenging and as of this writing I am still practicing when ever I have the chance. The EUC responds well, I have no issues with it, I really like the wheel. Don't let age be a factor if you can do it then go for it. Be safe.
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Posted 2 years ago
100% good ๐Ÿ‘๐Ÿผ
ewheels 5 star review on 3rd November 2022
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Posted 2 years ago
The team at ewheels is top notch! They are very helpful, patient, and respond to questions extremely fast. Every interaction with ewheels leaves me completely satisfied. Iโ€™ve purchased 2 wheels from them and would not hesitate to buy another in the future.
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Posted 2 years ago
I ordered a Sherman Max and there was a huge delay, but eWheels was very responsive and extremely receptive of my concerns. They're completely focused on making things right and I will continue to be a loyal customer moving forward.
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Posted 2 years ago
I recieved the v10f on Monday. Didn't have any idea how hard it would be to be able to drive. On the third day I was able to ride around my yard. Not going to fast but I believe that is a good thing. Am learning to control it, so far so good.
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Posted 2 years ago
The seller is super responsive and will reply to all your concern. 2 day shipping and is on point. Great service thank you
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Posted 2 years ago
I seldom leave reviews but this time I really want to shout out to ewheels team for the excellent service, even though iโ€™m just ordering some parts, not the biggest order here for sure. So responsive, and they have all the things I need that I canโ€™t find anywhere else. Also more responsive than any other shop that I tried to reach out to.
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Posted 2 years ago
They don't truly list what the escooter range actually is. They just copy the theoretical range of the scooters. Be prepared to get less than 50% of what the range is that the website states the scooter can actually get. This is based on someone who weights 140 pounds,riding in a flat area while keeping the scooter in the lowest power settings and driving it slowly,no where near it's max speed.
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Posted 2 years ago
Very responsive customer service. Not just a bot responding to emails. They're conscientious with their replies. Also fast order fulfillment.
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Posted 2 years ago
I purchased a V12 HS late last year from ewheels. After a quick ride around the block it would not power on. 2 hrs after emailing ewheels about this, they sent me a pre-paid FedEx shipping label. After the repair they sent me a video of my now working v12. I got my wheel back 2weeks after sending it. Nearly all of that 2 weeks was shipping time. 4 months later my wheel died due to the infamous V12 mosfet problem. This was a known and well understood issue with driver board. Once Inmotion had designed and manufactured new boards, they were sent to the distributors. Ewheels gave me the option of installing the board myself or shipping the wheel back to ewheels for them to do the work. I opted to do the self install. 2 months after that my wheel had yet another issue. within hours of emailing ewheels, they had shipped a new driver board to me which i installed. My V12 has been running flawlessly since. I now have 4000miles on the odometer. The bottom line with ewheels is this: they have always been incredibly proactive and have done everything within their power to do right by me. Not once have i had to coerce them into helping me and have never asked for additional payment for parts or shipping. I find their 'what can we do to help' attitude to be refreshing and rare in todays world. I will always make future purchases through ewheels especially given how much the manufacturers are lacking in basic QC these day. I cannot imagine the nightmare it would have been for me if I had purchased my V12 from another vendor.
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Posted 2 years ago
I ordered the Sherman max and I am very pleased with it. The only problem I have is putting air in to adjust the pressure. There were a few issues with delivery but Jason and Eric were there assisting me throughout from beginning to end. Excellent customer service! Would definitely recommend them to purchase from with confidence.
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Posted 2 years ago
I have bought multiple wheels from eWheels and could not be happier with their service and attention to detail. They always go above and beyond and have become the standard for what service can be in the EUC market. I have had great experiences with wheel reliability, and when there were manufacturing issues, the team at eWheels were quick to make the repair or replacement process as simple as possible. It is safe to say that I would likely not still be buying and riding EUCs if not for this company.
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Posted 2 years ago
Fantastic service, placed an order on a Monday afternoon, was unboxing my new EUC by Friday!
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Posted 2 years ago
I purchased my Vsett 10+ about 2 months ago, itโ€™s a great scooter!! The team has been awesome! I had a couple of opportunities with it. Jason and Eric were great with timely responses and help. Jason was fast to ship out a replacement part once we figured out the opportunity. If i look to purchase another electric vehicle, it definitely will be with Ewheels again!
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Posted 2 years ago
Quick shipping time, great communication. havent had any problems with my sherman max but from what I hear, Ewheels takes care of you. I hope to seldom have problems with my new wheel but if problems to arise, I'm glad I chose to order from them. Time to get some practice on the new wheel!
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Posted 2 years ago
Consistently great. Great communication, service, shipping speed....exc.
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Posted 2 years ago
E-Wheels is fantastic. They have helped me with stuff they didn't have to and their communication is always speedy. I received a defective charger from them and they handled it right away.
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Posted 2 years ago
ewheels is rated 4.9 based on 3,682 reviews