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ewheels Reviews

4.9 Rating 3,194 Reviews

98 %

of reviewers recommend ewheels

Company Reviews

Product Reviews

4.9

Based on 3,194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 5th May 2024

ewheels 5 star review on 2nd May 2024

Kristian Jacobs

ewheels 5 star review on 1st May 2024

Michael Felicelli

ewheels 5 star review on 30th April 2024

ewheels 5 star review on 27th April 2024

Volodymyr Kazantsev

ewheels 5 star review on 27th April 2024

Volodymyr Kazantsev

ewheels 4 star review on 23rd April 2024

813

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first EUC and I had never tried one. I wanted to buy a used wheel to "test the waters" but they are as rare as hen's teeth. (and cost almost what a new one would). So I decided to pull the trigger and buy a new from a reputable online site and am glad i chose eWheels. The advice from their site helped me decide which model was best for me, the ordering process was easy, I was constantly kept in the loop of how the order was proceeding and it arrived sooner than expected. EWheels also sent some good links on where to get the best apps and training videos. No regrets on my choice of wheel; seems perfect for a starter. Bottom line: great service without the usual follow-up ads and pestering to buy more.”

Posted 2 years ago

“I purchased an Inmotion V11 from eWheels (EW)site. For the most part my experience with the EW team was positive with one very big snag. When I received the notification that my wheel had cleared customs and was ready to be shipped out, I was sent a link to pay the remainder of my balance and offers to purchase any upgrades I wanted. I opted for the rapid charger and also paid extra for expedited shipping. When I was told that my whole purchase would be shipped out, I made sure I was waiting at my house to receive the FedEx to make sure my wheel didn’t get stolen. Lo and behold there was no box on my porch. After raging for an hour, trying to talk to FedEx and getting the run around there I finally reached out to the EW group. All questions and concerns have to be done through email which is supremely frustrating when you are pulling your hair out thinking your $2000 plus item is poof. I can understand for ease of users email is good, but when there’s an obvious issue maybe giving out a number to reach a live person instead of 20 minute wait to get a back and forth “talk” would go a long way towards helping a situation calm down. Through emails with EW, I found out that my wheel had it even shipped yet, instead it was broken up into 2 parts, the upgraded charger which was delivered and then my wheel which was “shipping out tomorrow”. If I had known it was going to be broken up I wouldn’t have stressed thinking it had been stolen for two hours nor would I have paid extra for the expedited shipping. All of the problems I had could have been nullified with some clearer communication. All that being said, the actual customer service with the whole team not only with this issue, but others that I had along the way set my mind at ease and other than the frustrating parts I believe I made the right choice going with EW and will not hesitate to use them again for my next purchases. They really are the way to go!”

Posted 2 years ago

“Everything came great! And thanks for the free wrist-guard it came with!!! Just 1 complaint on the adress line 2 was missing the suite number. So it did not deliver in time to the corresponding suite... had to pay a fee to bring it to the correct one. I will keep buying more from ewheels in the future.”

Posted 2 years ago

“As a first time buyer I was a little disappointed to see that instructions to getting started was not in the box, nor was there anything about the pads or the correct positioning for the pads. But if figured it out then. Overall I'm learning to love it more and more.”

Posted 2 years ago

“Delivery was quick and packaging was very good.”

Posted 2 years ago

“Jason was very helpful in helping me choose a first euc (ks16x). Shipping was very fast and went out the same day I ordered it. Upon receiving the product, I found that I had been shipped the wrong wheel(only reason it's 4 and not 5 stars). Not a big deal as I know mistakes can happen, and one quick call to Jason and I had the right wheel on the way with equally fast shipping. This is the customer service I read about and was why I ordered from ewheels. Ewheels and Jason did not disappoint and I can already tell this will not be the last wheel I order from them as I am loving this thing!”

Posted 2 years ago

“As always, super friendly, helpful. Great communication. I'm confident if I need help, they are there. Thank you ewheels!”

Posted 2 years ago

“My experience with eWheels has been excellent so far. Communication with them has been smooth both before and after purchasing, and their support has been excellent.”

Posted 2 years ago

“Decent shipping time, but better Canadian shipping options are needed...Fed Ex is WAY too expensive. The parts I received were not what I was expecting. The website needs a zoom function for pictures of parts and the descriptions for parts could be more clear.”

Posted 2 years ago

“Scooter is amazing… Very powerful and fast… Most of the time I ride in mode 1 single motor… However what’s the full volts I’m supposed to be at when the scooter is fully charged? I wish there was an fix in terms of sports mode… When you put the scooter in sports mode you cannot turn it off unless the you power down the scooter … I found a small crack of my scooter board… Can you guys send my out a new board.. Thank you”

ewheels 4 star review on 22nd July 2021

Posted 2 years ago

“This scooter is amazing. Delivery was fast, but there was a a small amount of damage. The front brake rotor was bent. It was easily fixed, so no real complaint. With Fedex you should keep your expectations low.”

Posted 2 years ago

“Fast delivery, free wrist guards, great wheel, what more can you want!”

Posted 2 years ago

“My charger came all "banged-up" by the shipper. Contacted eWheels and they were very responsive. They emailed me a return label, and once they received the damaged charger, we were able to work out a favorable outcome.”

Posted 2 years ago

“Received my veteran Sherman in good condition. Only issue I found was a cracked screw housing on the backlight. Inserted a picture of backlight.”

ewheels 4 star review on 8th July 2021

Posted 2 years ago

“I love my new V11 only had it for a day. My only complaint is my charger is already not working. There is no indicator that it is charging and for this price I would expect more.”

Posted 2 years ago

“Haven’t received my wheel yet they forgot to ship it but they gave me a $25 discount for the mistake witch was cool. But kinda wish they would have put that towards faster shipping though. But still excited just have to wait another week.”

Posted 2 years ago

“So as my fist experience shopping with ewheels.com the purchase and everything went smoothly. Great communication and helpful staff. As far as my first wheel ever I went with the biggest and best at the time, the veteran sherman! Although I have been super happy with it overall, I do have 1 major issue. I've cracked and broken two rims already and I'm not a heavy rider only 130 lbs.”

Posted 2 years ago

“good scooter”

Posted 2 years ago

“I like that they carry unique items like protective covers that I couldn’t find on EUCO. They seem responsive to questions. I don’t like how much they charge for shipping but I guess that’s better than raising their prices.”

Posted 2 years ago

“good guys but far away !”

Posted 3 years ago

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ewheels is rated 4.9 based on 3,194 reviews