ewheels Reviews

Name: ewheels
Rating: 4.88

4.9 Rating 3,194 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

813

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was sufficient. The website isn't pretty, which made we question its veracity.”

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Posted 1 year ago

“I love the 16xs, very smooth, very versatile and nimble! However, not sure its just mine or all models but my battery seems to die rather quickly. I go a few blocks and instantly lose 10%. Seems strange but otherwise overall love the EUC.”

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Posted 1 year ago

“Needed a little filing with a metal file to fit my V10F but they fit and feel great”

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Posted 1 year ago

“They had a wheel I was looking at. Shipped it very fast and it arrived in perfect condition.”

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Posted 1 year ago

“Great customer service. Quick, clear, and informative responses.”

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Posted 1 year ago

“Excellent customer service! Despite the included scooter carrying strap not arriving with the scooter as expected, eWheels quickly sent another strap on its way. Unfortunately, the strap does not seem to be compatible with the E-TWOW GT SE due to its design (or I could just be too stupid to figure it out). A different website (https://theescooterco.com/products/e-twow-shoulder-strap) reveals that "this shoulder strap is compatible with the E-Twow S2 Booster, Master and Eco, as well as the URBN 2.0, 2.1 and 2.2." - notably NOT the GT series. Now I have a strap that does nothing for me. Maybe I can return it or pass it on to someone else who can use it...”

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Posted 1 year ago

“The product was shipped very quickly and arrived in good condition, though the website is a little uncomely.”

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Posted 1 year ago

“The Tesla V3 is a good ride -- it's heavy, solid at high speeds, has a good and intuitive app, and is fast. My only complaint about it is that it makes a very loud "electronic" hum like you might hear near a big power grid substation. It's quite irritating and loud and can be distracting when riding the unit around.”

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Posted 2 years ago

“Wheel came in on time and in great working order. Please continue to support me on my journey with the Sherman Max.”

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Posted 2 years ago

“Love Ewheels and service, I only have problem with shipping they use from FedEx, both new EUC I bought is always last min notification a day late when package is 30mins away, I wish they use UPS instead.”

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Posted 2 years ago

“I love this wheel... Now! I had major issues unlocking tha factory setting to enable configuration. It took me 2 hours and many youtube videos, there were 0 instructions with the wheel!!! You really have to grip the trigger under the handle and push the button 5 times fast! If the gyro doesn't kick in after that IT IS STILL LOCKED!!!! wish someone would have trouble shooted that little detail because I kep trying to configure the wheel forever and was super frustrated. Once it was running it was great!!!! The Begode app didn't work for me (maybe because it was still locked) I ended up using EUC world but don't understand all the configuration options availble. Time to play with it to fine tune it to my riding style. Petals: Mine came with super nobby petals not sure if that is standard now or not I have those on my MUNI, it's probably a good thing but your foot won't budge once it's in place (good or bad)I tried to adjust the petals myself to stay up when using the troley but they just flop down every time (still). No one was available to sign on Friday (Missed the driver by 15 minutes) and had to wait until Monday afternoon!!!”

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Posted 2 years ago

“I had a pleasant experience dealing with eWheels. I had questions about the scooter I was considering and sent an email asking them. I got a response within hours, and then placed my order. Again, within hours I received an email notifying me the product was shipping that day, with a tracking number. Two days later I checked on the tracking and saw that the carrier had not received the shipment yet. I emailed asking about it. First thing Monday morning (California time) I received an apologetic response saying there'd been a mixup, and that the item would be shipped that day, which it was. Customer service was excellent, Yet one star missing for the mixup in shipping.”

ewheels 4 star review on 29th January 2022

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Posted 2 years ago

“eWheels was great to work with throughout the purchase process. They were very quick with shipping, and answered my questions right away, even on a Sunday! The only reason I gave 4 stars is because I purchased the KingSong 16XS, and on the website it shows the new dark grey version, but I received the common Black/Carbon Fiber version. Not a deal breaker since I had never seen that color in YouTube videos so I assumed it was new, and I am fine with the carbon fiber, it would just be nice to know what you are getting when you purchase it.”

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Posted 2 years ago

“Ewheels seems like a good company and I like the V11 that I bought, but it has a flaw that I would think would be plain to see. The cap that covers the bottom suspension has almost nothing to hold on to so you can tighten it. I really like the wheel but I lost one of the caps after just riding a few times. I wouldn't expect anyone to be able to tighten that cap with there bear hands.”

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Posted 2 years ago

“Handle business very well, therefore had no troubles With the shipping. Except for the 2020 delay of Shipping But that’s about all”

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Posted 2 years ago

“Wheel they sold was great but failed to advertise that the wheel can only display in KHM.”

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Posted 2 years ago

“My purchase of a KingSong 16XS was pretty easy here. I ordered on Black Friday and it took 8 days to arrive from when I ordered it. They didn't send it till the following Monday , so eWheels was quick to get it out since it was in stock. The courier was a day late. That is on the courier, not eWheels. What I think would be helpful - and the reason for the 4 stars - is if they have a section on the website that is more geared towards first time EUC riders (I may have missed it, if present). While I have watched a lot of videos prior to ordering and since, I'm finding out about all of the little things I need to order from amazon or other sources. A quick note about suggested protection gear would be nice. The couple items that would have been great to know when I was ordering all of my stuff is really centered around the tire inflation. My EUC arrived with about 15 psi - which I am okay with knowing some of the shipping restrictions. I am a heavier rider (245 lbs / 111 kg) and that just isn't enough to really use right away. The inflation valve has very minimal clearance and needs a special valve extension that will screw onto the valve which regular air pumps can then be attached to. Once this item comes in (and I get back from a business trip) I should be ready to start practicing and riding my EUC. Overall I will recommend anyone to eWheels that wants to get into EUC riding.”

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Posted 2 years ago

“Hello, I want to say that I had a great experience with E-wheels. Had I known that you had scooters available at Compton, I would of bought it sooner. Truth is, I ordered one before, but had to return it, due to a bad battery that couldn’t make the mileage claimed. It took me a while before I finally received it, because it was shipped from San Francisco. I ordered this Vsett scooter from E-wheels and picked it up the same day. Thank You!”

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Posted 2 years ago

“Extremely fast shipping. Received it two days before the estimated delivery date. Received exactly what I ordered with no issues. Thanks”

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Posted 2 years ago

“Great speedy service with uni experts with competitive pricing on newer wheels. I am very happy with the pickup and delivery options and the email service for questions about new upcoming wheels. Packaging is done well. I just wish they had a shop where we could go and test out new wheels before investing 3-4k in them.”

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Posted 2 years ago

ewheels is rated 4.9 based on 3,194 reviews