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ewheels Reviews

4.9 Rating 3,643 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,643 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
Great communication and feedback when emails are sent.
Helpful Report
Posted 4 years ago
I'm very pleased ordering my electric unicycle veteran Sherman, people told me that it'll take 3 months, they've been contacting me and letting me know where it's at and how long it will take, they're very helpful and will share any information you need, I'm very glad that I ordered my Sherman and I know where to find people if I have any questions,
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Posted 4 years ago
Wheel arriving a little bit late, no biggie. I'm very happy with the support information sent about my King song S18. I believe that it would be better to fill out this review after I receive the wheel. But, so far so good. Supposed to arrive Monday. Originally second week of December. Then, Saturday... Not a problem if a signature wasn't required for delivery. Update: wheel has arrived. After a email to support with a response in less than 10 min, I am all set. My special instructions were lost in the shuffle so the driver almost left after knocking on my basement door. Perfect? Nope. Of course, neither am I. Good experience. I will recommend ewheels.
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Posted 4 years ago
You're asking me to to write a review on a product I have not received yet 😮
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Posted 4 years ago
Hi Chad, - unfortunately that email request is automated :-(. I can see that your new S18 was delivered one day after you submitted this review, though. If you love your new Wheel, please feel free to update your review to reflect the level of service you felt you received. Thanks, Chad!
Posted 4 years ago
You need to vigilant and persistent in emails. They are busy so sometimes you have to message twice. They are salesmen. They will dodge a question before they would give you a straight answer that may discourage you. Nice guys, but there is room for improvement. The website has mostly thorough information, though I would like a schematic of my wheel. Website is acceptable yet a little awkward to navigate.
Helpful Report
Posted 4 years ago
Hi there, Thank you for the review. We're not perfect at eWheels, but we do try our utmost to advise customers to the best of our ability. In addition we really do our best not to sell products that we don't believe in, - even products in our own inventory and ready to ship that day, - an easy buck! We do this on a daily basis (the surplus of sub-par products is not ideal, but we won't sell it if we don't believe in it. We value our customers much more than that). Let us know if we can be of service to you in the future, and enjoy your new RS!
Posted 4 years ago
Bought my first EUC and so far the ewheels service has been very good. Had called for some advice and obtained good info to make a decision. My order, a Inmotion V8, has been delivered on time and well packaged.
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Posted 4 years ago
Incredibly responsive & communicative. Don't think I ever waited longer than an hour for a reply to any question I had about my order, which arrived 2 days earlier than the original FedEx estimate. These guys rock.
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Posted 4 years ago
I purchased a scooter yesterday I came very quickly it was easy to assemble but I do have an issue with the scooter and its speed customer service did contact me within the same day and is contacting me today to correct the problem if they correct the problem promptly and swiftly I would have to say that it's a 5 star service so it's yet to be seen hopefully today all my issues are handled and I can ride happy and trouble free thanks for everything so far guys
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Posted 4 years ago
They sold me a scooter.
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Posted 4 years ago
I have now has my Turbowheel Swift for almost 3 months and I absolutely love my little beast. She picks up a little slow but that can be a good safety feature when traveling in the city. I stay comfortable in mode 2 and I haven’t explored the higher speed on this unit. In other words, I have never tried max speed. It’s pretty fast in mode 2. My only complaint is that my left handlebar can be turned even while screwed into the stem. My right one doesn’t move but I can’t figure out where to tighten to prevent the left one from turning. I have to tighten the handlebars often because of this.
ewheels 4 star review on 14th October 2020
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Posted 4 years ago
Our wheel was back ordered and delayed but I really appreciate that ewheels maintained contact to keep us in the loop. Hopefully our other wheels come soon because we are using them for videos on our YouTube channel with 11 million subscribers.
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Posted 4 years ago
Item was back ordered, which was not indicated during the initial order process. Communications were sent out for the situation, which was appreciated. Item was delivered in about 5 weeks after ordering.
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Posted 4 years ago
Good product and fast shipping. Packaging could be better.
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Posted 4 years ago
I think you guys do a great job, you've been very responsive and getting updates from you about the wheel was helpful. I think the S18 was rushed to production, and wish you had waited longer before releasing their wheel. Mine works fine, but their have been lots of complaints from other buyers and I can definitely see where adjustments can be made to improve this wheel.
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Posted 4 years ago
Great shop, gives updates on shipments.
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Posted 4 years ago
Wheel was shipped fast and came in good condition. Would give a 5 star but there were no documents or anything with the wheel, just a few 30amp fuses sprinkled I'm the box with it. Still don't know what they are from! Website does need some updating.
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Posted 4 years ago
Received shipment was exactly as expected, and this V10F wheel is great! The only downside was the use of Fedex, their shipment tracking system is really bad. The order was placed on a Monday, and I received confirmation from them for the next Thursday (before it had even cleared customs), Friday, and the following Monday, when I actually received the unit. Despite that, I would not hesitate to order other wheels or accessories from eWheels.
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Posted 4 years ago
I was a bit skeptical of eWheels seeing as how there is another popular seller in the US which has been in business for several years, but I decided to contact eWheels' customer service to gather some information and make my own judgements. Their response was quick to say the least. I got a response within an hour in the early morning and decided to make a purchase within the following days after extensive research on over 30 scooters beforehand. Their customer support was friendly, knowledgeable, and helpful.
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Posted 4 years ago
ewheels did a great job of answering my emails promptly and providing great customer service. When I needed to change my shipping address at the last minute, Jason got it done no problem. The scooter arrived at the stated date and in good condition. The inclusion of assembly tools would have been nice, but otherwise, it was a great customer experience.
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Posted 4 years ago
Very good customer service, they worked with me in order to get my package delivered somewhere safe in case of porch pirates (Common around my area) and it was very pleasant. Drew Baughman was a huge help and was very nice!
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Posted 4 years ago
ewheels is rated 4.9 based on 3,643 reviews