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ewheels Reviews

4.9 Rating 3,213 Reviews

98 %

of reviewers recommend ewheels

Company Reviews

Product Reviews

4.9

Based on 3,213 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 20th May 2024

Wilson Meredith

ewheels 5 star review on 14th May 2024

Matthew Faulkner

ewheels 5 star review on 14th May 2024

Matthew Faulkner

ewheels 5 star review on 12th May 2024

Nemesio Ryan Ciau

ewheels 5 star review on 5th May 2024

ewheels 5 star review on 2nd May 2024

Kristian Jacobs

ewheels 5 star review on 1st May 2024

Michael Felicelli

817

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an e-scooter and they were really fast and supportive. Could improve the quality control before shipment though. Unfortunately, on receive, the dashboard screen was shattered and the grip strips were not placed in the platform. Once I reached out to their customer support, they promptly sent me a replacement for both items. It is good to have local support from California.”

Posted 4 years ago

“I must say that I was more than pleased with the rapid response to my order. Outstanding!! And I appreciated having all of questions responded to. Still, I was confused by the descripition on the box from China that implicated that a different model was inside rather than what I ordered. However, Jason explained it to my satisfaction and everything is fine. Thanks Ewheels!!”

Posted 4 years ago

“Ewheels responded to my emails in a timely matter. They were patient with my indecision on finding the right wheel. I would like to have spoken to a human being in order to help clarify my thoughts in order to make a wise purchase decision.”

Posted 4 years ago

“Great for commuting. Light weight and quick.”

Posted 4 years ago

“This is my first EUC and so I brought the 14D to ensure I don't get in over my head. It seems to be built pretty well. In the first half hour, I must have dropped it a million times. It's scratched up all over. I wish they had included a strap and instructions to let beginners know how to use the strap. I've only been on the wheel 3 times so far and today (the 3rd time) was a 4 mile ride without stopping. :-) Happy so far. Will come back with a more detailed review in a few weeks. Few things they could improve on: 1. Include better instructions with the wheel. It took a while to figure out which way is front. 2. Include a strap and instructions on usage 3. Make it easier to download the app and unlock the wheel”

Posted 4 years ago

“I love the 18xl thank you Jason 😎😎😎😎”

Posted 4 years ago

“The Hornet is put together nice. I gave a 4 because the packaging is less than to be desired. Fed X is horrible as the box came with numerous holes. Inside it was not damaged but the styrofoam they use was broken up and created a huge mess.”

Posted 4 years ago

“Like the scooter vey much. after 2 rides happy with it.Read some bad reviews.Hoping that I won't have problem with parts later on as the review had. However it is really difficult to get to know the scooter. without a good manual or video.It Is really a solo learning experience.”

Posted 4 years ago

“eWheels provided a great buying experience and the wheel arrived within a week. They were quite responsive vie e-mail, and were able to provide some guidance on which wheel to get.”

Posted 4 years ago

“So much fun its almost scary. Great acceleration, strong brakes, and looks cool 😎👍 can't wait for the offroad tires to be in stock”

Posted 4 years ago

“Only reason im not rating it 5 stars is one of the motors was wired backwards, it was a 10 minute fix and Jason walked me through it. I cant stop riding the Sw5, its so much and unbelievable fast. Customer service is 10/10”

Posted 4 years ago

“Great scooter that I use to commute to work and back (around 9 miles round trip). Have an issue with a flat tire, but I'm hoping it get fixed relatively soon.”

Posted 4 years ago

“It's a ton of fun since I had it no problem with it so far just to everyone who buy one of these these things can take you for granted and make you believe that they're not so dangerous but I had a little accident and I was wearing all the protection that I needed bicycle helmets knees pads and everything but I just recently bought a motorcycle helmet and a full body armour cuz I almost broken my arm and hit my face pretty hard and I had two missed a week of work”

Posted 4 years ago

“Everything seemed to go well. I did have some confusion with the product though, as everything on the product said L instead of XL. Because of the 1554 on the bottom of a foot pad I believe I received the correct wheel, but that is about it. Would have been nice if it were clearer.”

Posted 4 years ago

“This scooter is pretty well built with a few areas that could be improved. The front suspension does not handle bumps well. It makes a loud metal clanging sound hitting small bumps in the sidewalk. Also, solid wheels would be nice to alleviate the concern of a flat tire on a long trip, also putting 50 psi in the tiny tire is challenging since the air that escapes when removing the pump is enough to drop the pressure to almost zero if not done almost instantly.”

Posted 4 years ago

“Response time and personal details are amazing! And I'm very happy by the product delivered. I was surprised by the extra delivery fee by FedEx into Canada on top of the rate I already paid, which was admittedly significant. That could have been made more clear. But to Ewheels' credit, they did rush my shipping and try to minimize the extra cost.”

Posted 4 years ago

“It has been a great experience with ewheels. Customer service and questions were promptly answered. To me that's the best action. Knowing and trusting a company, with your purchase.”

Posted 4 years ago

“Received my Turbo Wheel Lighting right on time. Ewheels kept me informed of the progress being shipped and built. The only reason I'm giving them 4 stars instead of 5 is my skid plate arrived dirty and scuffed up. I called ewheels and they apologized and said they would send out a replacement. I'll change my rating as soon as it arrives. Other that that, the scooter is Rocket, well built and rides like a dream...”

Posted 4 years ago

“The shipping process was very confusing as my order was messed up initially. Other than that, customer service was incredibly helpful and was overall a solid experience purchasing from eWheels.”

Posted 4 years ago

“So far so good I'm enjoying my a lightning wheel Turbo very cool machine I'm using it eight months out of the year which I think is $2,400 price is worth it in Canadian money obviously the only downside that I saw so far is the cheap charger that they give you I don't care if you guys charged me 2500 please give me a decent charger that thing could not even charge my laptop with is ridiculous size and no option of filling up 80% of the battery which I thought was the charger I was getting because of all the emails that you guys send with pictures”

Posted 4 years ago

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ewheels is rated 4.9 based on 3,213 reviews