ewheels Reviews

4.9 Rating 3,215 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th May 2024
Wilson Meredith
ewheels 5 star review on 14th May 2024
Matthew Faulkner
ewheels 5 star review on 14th May 2024
Matthew Faulkner
ewheels 5 star review on 12th May 2024
Nemesio Ryan Ciau
ewheels 5 star review on 5th May 2024
Linda Waterman
ewheels 5 star review on 2nd May 2024
Kristian Jacobs
ewheels 5 star review on 1st May 2024
Michael Felicelli
817
Anonymous
Anonymous  // 01/01/2019
So far so good I'm enjoying my a lightning wheel Turbo very cool machine I'm using it eight months out of the year which I think is $2,400 price is worth it in Canadian money obviously the only downside that I saw so far is the cheap charger that they give you I don't care if you guys charged me 2500 please give me a decent charger that thing could not even charge my laptop with is ridiculous size and no option of filling up 80% of the battery which I thought was the charger I was getting because of all the emails that you guys send with pictures
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Posted 4 years ago
I’m disappointed with the time I had to wait.
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Posted 4 years ago
Great site, lots of choices.
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Posted 4 years ago
The Gotway MTen3 got here in 2 days. Awesome!
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Posted 4 years ago
It’s a very solid scooter. I would suggest that it comes in a better box and that a physical manual accompanies the scooter. Also I would suggest that the brakes work a little quicker. But overall seems like a solid buy. My speedometer doesn’t seem to be working so that is upsetting but overall it is
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Posted 4 years ago
e-wheels had a premium service during the whole buying process. I was kindly and patiently guided. Unfortunaly when shipping I was told the scooter did not have an upgrade I was told three times to receive in the spider v2. Price its not a limitation on this deal so Im still open tu buy the brakes upgrade when available.
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Posted 4 years ago
Communication and fulfillment was good and timely. However, there was a promotion that they did not address or fulfill...yet. My rating will go down if not fulfilled.
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Posted 4 years ago
Quick ship. I am a noob so it is hard to comment on the wheel. Seems great so far but I can only ride about 50 yards. I called in and spoke with Jason pre-order great info. I ordered within minutes but I despite the verbal offer I guess they were sold out of XL pedals. I was kinda disappointed that I didn't get them as I had expect to....
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Posted 5 years ago
The KingSong ks18XL is 5 stars. The poor app brings it down a star. How can a high quality, high performance wheel have such a poor application associated with it? I hope the people who programmed the wheel are different from those who made the app. From my short time riding this wheel, I’d say the app programmers are a different lot. The wheel is so powerful and of very good quality. My only negative there is when I hit ‘kickback’, it’s a little jarring and surprising. Not really in a good way either. My previous EUC was the Inmotion V8. When approaching top speed on it, the wheel softly begins an oh so suttle tiltback. KingSong should try to replicate that. Having said all that, I feel that I posses the finest EUC made. Such a great feeling riding it. I’m a little obese and I live in the mountains. This wheel easily handles my weight. I found when I used DarknessBot app, it would alarm at 16 mph. With the app off I could do about 20mph. Battery supplies endless range it seems. The foot peddles provide s comfort I’ve never expected from an EUC! I just did a 13.8 mile run and later realized, ‘hey, my feet don’t hurt!’ Here is a sample of a ride on the 3rd day of ownership. https://youtu.be/c_TaPwQr8n0 I’m still restricted to 20 mph. I anticipate many years of fun from this wheel. Inmotion was a quality eweel but I’ve always wanted a kingsong. Now I’ve got the best EUC in the world!
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Posted 5 years ago
Hi,I have now done over 200km on my glide 3 and here are some of my experiances etc. The app from solowheel never worked l use wheel log and recently have been able to get the innotion app working. The wheel seems quite good quality. I carry, walk and ride my wheel on most of my outings and does all of these functions well. Love the ease of turning on the head light as start the day very early in the dark. Also like how I can turn down the volume a must at this time of the morning. Comunication was as good and better as l have ever had on online purchases. Have had minor issues with button under handle allowing the wheel to over spin and then torn off. I have tested top speed and while I feel the wheel is capable of 30km an hour is very hard to maintain the speed as the pedals keep flicking you back. I would say 25km an hour is about the max speed to expect. But all in all has performed well so far.
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Posted 5 years ago
ewheels was very informative on their products but one thing I noticed was that they need to intail what exactly comes in the box. When looking at the Dualtron Thunder portion I thought the different shock cartridges were included it did not say anywhere that it wasn't. Also my e-scooter came a bit damaged during shipping but ewheels and their technician was able to help me solve the issue promptly over the phone. Overall I am a satisfied customer and would do busy with them again.
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Posted 5 years ago
E-wheels is a good outfit. Strong communication effort ( shipping delays or whatever). The reason I did not give 5 stars is that on a previous order (Padding foam) I ordered 2 rolls of black foam but only 1 was shipped. A small thing, I know but there it is. N.Leonard
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Posted 5 years ago
Simple and Quick. I love my new 18L. Its everything I had hoped for. My only regret is after a few days of riding it the 18XL was announced. I would have held out had I known. This is my first wheel. Easiest thing I've ever learned. What a great machine!
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Posted 5 years ago
I ordered a Speedway III which shipped promptly. Upon receipt I noticed that a critical component was defective. Ewheels shipped the replacement component without hesitation, but I have no way of installing it. The component requires disassembly of the folding mechanism which isn't the kind of work I want to complete on my own especially for a brand new product. I think the solution didn't go far enough to account for the inconvenience.
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Posted 5 years ago
I’m a customer from japan. I’ve used my king-song16s for 3months. The euc performs very well. And also when my charger was broken weeks ago. Ewheels addressed the issue immediately and I could received a new charger in just the following 3days. I think the company has a wonderful customer service.
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Posted 5 years ago
Service was excellent!
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Posted 5 years ago
Scooter developed an issue with motor under one month, ewheels team were responsive to rectify concern in a timely manor, including troubleshooting any additional concerns. I would recommend purchasing from ewheels as the agency stands behind the products they sell and are willing to assit to make things right. Will be purchasing from ewheels again.
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Posted 5 years ago
Product as advertised, arrived in perfect condition and is beautiful. This is my first wheel, only had to inflate tire and was off riding. Within 5 minutes was able to ride up and down the street, only problem was the first fall cracked and broke off a piece of the plastic housing even with the cover on. But the unit still operates perfectly. Hopefully the operator gets better.
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Posted 5 years ago
If you want to buy any of these products and have them arrive to your location this is a place in which you can do that.
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Posted 5 years ago
ewheels is rated 4.9 based on 3,215 reviews