Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,678 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,678 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 8th September 2025
Anonymous
ewheels 5 star review on 8th September 2025
Anonymous
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
943
Anonymous
Anonymous  // 01/01/2019
ewheels was very informative on their products but one thing I noticed was that they need to intail what exactly comes in the box. When looking at the Dualtron Thunder portion I thought the different shock cartridges were included it did not say anywhere that it wasn't. Also my e-scooter came a bit damaged during shipping but ewheels and their technician was able to help me solve the issue promptly over the phone. Overall I am a satisfied customer and would do busy with them again.
Helpful Report
Posted 6 years ago
E-wheels is a good outfit. Strong communication effort ( shipping delays or whatever). The reason I did not give 5 stars is that on a previous order (Padding foam) I ordered 2 rolls of black foam but only 1 was shipped. A small thing, I know but there it is. N.Leonard
Helpful Report
Posted 6 years ago
Simple and Quick. I love my new 18L. Its everything I had hoped for. My only regret is after a few days of riding it the 18XL was announced. I would have held out had I known. This is my first wheel. Easiest thing I've ever learned. What a great machine!
Helpful Report
Posted 6 years ago
I ordered a Speedway III which shipped promptly. Upon receipt I noticed that a critical component was defective. Ewheels shipped the replacement component without hesitation, but I have no way of installing it. The component requires disassembly of the folding mechanism which isn't the kind of work I want to complete on my own especially for a brand new product. I think the solution didn't go far enough to account for the inconvenience.
Helpful Report
Posted 6 years ago
I’m a customer from japan. I’ve used my king-song16s for 3months. The euc performs very well. And also when my charger was broken weeks ago. Ewheels addressed the issue immediately and I could received a new charger in just the following 3days. I think the company has a wonderful customer service.
Helpful Report
Posted 6 years ago
Service was excellent!
Helpful Report
Posted 6 years ago
Scooter developed an issue with motor under one month, ewheels team were responsive to rectify concern in a timely manor, including troubleshooting any additional concerns. I would recommend purchasing from ewheels as the agency stands behind the products they sell and are willing to assit to make things right. Will be purchasing from ewheels again.
Helpful Report
Posted 6 years ago
Product as advertised, arrived in perfect condition and is beautiful. This is my first wheel, only had to inflate tire and was off riding. Within 5 minutes was able to ride up and down the street, only problem was the first fall cracked and broke off a piece of the plastic housing even with the cover on. But the unit still operates perfectly. Hopefully the operator gets better.
Helpful Report
Posted 6 years ago
If you want to buy any of these products and have them arrive to your location this is a place in which you can do that.
Helpful Report
Posted 7 years ago
ewheels is rated 4.9 based on 3,678 reviews