ewheels Reviews

Name: ewheels
Rating: 4.88

4.9 Rating 3,207 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,207 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

815

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm 205 and it reaches the top speed of 24 mph, only 20 miles in but it's a really solid scooter for the price.”

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Posted 3 years ago

“My mten3 arrived quickly. Upon opening the box a couple of pieces (part of the plug and the extension for the tire to out air in it) were laying loose on top, which I found weird. The tire is not retaining air. I have to fill it up everyday. I hope I want sold a refurbished unicycle.”

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Posted 3 years ago

Hi Cathy, It's possible that parts may have shifted during shipping, but don't hesitate to reach out to support if you need further assistance. 100% satisfaction is our goal, here. Enjoy your MTen3 and ride safe!

Posted 3 years ago

“Purchased a turbowheel lightning + & didn’t even get 2 extra tubes in the box. Very unhappy bout that. Also there isn’t a contact # to call for questions about the scooter. Great email customer service tho. Fast shipping also.”

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Posted 3 years ago

“Well I would love to write a review about my new scooter but unfortunately it’s still stuck 45 minutes away at a fedex facility for three days now. It Was suppose to arrive Monday 6/22 then the 23rd and now it says delivery date undetermined? I’m only leaving 4 stars because the o KT reason why I bought this one is because my boyfriend has it and I loved it. Really would love to drive mine if you guys could figure out why it’s at fedex for three days with no delivery (been waiting two full days to “sign” something that has yet to be delivered when it said it was) also been waiting three + weeks for this since it’s been on back order and then finally sent out, please fix guys so I can give you 5 stars please and thank you”

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Posted 3 years ago

“When I was shopping around ewheels was right on ball and had fast answers”

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Posted 3 years ago

“Although its too soon to tell since I just got the bike a week ago. So far the communication has been good. I got the bike on time and I love it.”

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Posted 3 years ago

“Ewheels does a great job with getting the wheel you want to purchase. It is easy to go on The website and look over reviews on all kinds of electric transport. I only have two issues with the website. If you use your phone to get on and scroll through the website, it sometimes freezes and won’t allow you to scroll. The other issue is not having accurate high speeds. I understand the high speed is not recommended, but having a high speed where cut out will not affect you would be nice to have. Overall ewheels is a great site to purchase electric transport.”

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Posted 3 years ago

“Company easy to work with.”

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Posted 3 years ago

“However no instructions with the device. I love it, and enjoy riding any chance I get.”

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Posted 3 years ago

“Im loving my new ewheel. The only bummer is that I just got a flat tire on my rear wheel die to a pot hole and im stuck about how to fix it and what to do next. I am so stressed out. I can’t get in touch with anyone about it.”

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Posted 4 years ago

“Really fun to ride!”

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Posted 4 years ago

“Ordering was quick and easy. I received my scooter very quickly and everything was packed well. Scooter is great so far. Would definitely order from Ewheels again.”

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Posted 4 years ago

“Jason at ewheels has been very helpful. I purchased a gotway mten3 from his company and shipping was quick.”

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Posted 4 years ago

“Fast, friendly service. No complaints here.”

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Posted 4 years ago

“Ok, I've waited for a few months to do an official review. I purchase the speedway 5 and this thing is pretty amazing. I was looking for something that can go fast enough and still be safe. If you are looking for an alternative way of transportation. Uber rides keep adding up. Public transportation is too crowded and ultimately disgusting. Then this scooter is a great choice. I travel 24 miles a day to work. Taking side streets, bike lanes, and sometimes the main streets. The suspensions are good. When riding over (small) bumps, holes, and gravel they aren't really noticeable. But, when you go over larger holes or objects you need to brace yourself. I recommend upgrading the factory suspensions to a more durable one if you are traveling more off-road. The adjustable seat is really comfortable and another reason why I purchased this scooter. But, the downfall is that the adjustable bar part of the seat keeps breaking off. I was under warranty so they sent me another one. But, the second one broke as well. I'm still able to ride but can't adjust the seat anymore. Other than that the speed is great! If you want to cruise at 10mph you can do that. If you want to get somewhere quickly, you can hit a top speed of 38mph. When reaching up to your top speed it gets a little unstable, and unsafe. Hovering between 28-33 mph seems to be the safe zone when riding. Here are my pros and cons about the speedway 5 Pros Speed Battery life Brake Lights Durability Suspension Brakes Seat w/adjustment Long-range Charging time quick Horn Turn Signals (kinda weak) Cons Top speed unsafe ( use your head ) Front lights (need to be higher for others to see you coming) Seat ( adjustable bar breaks often) Overall I would give this scooter a 4.7 out of 5”

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Posted 4 years ago

“I had a minor manufacturer-related issue with my new wheel (Kingsong had forgotten to add the serial number of my 16x to their internal database, and the wheel was locked until the entry was made). eWheels customer service was very responsive when I reached out, and they reached out to the manufacturer directly on my behalf to get the issue resolved. However, after the issue was resolved, I was not notified until several days later when I reached back out to check the status. But again, eWheels was very responsive to my second inquiry, and the problem was solved. Jason was also very helpful in assisting me with troubleshooting while we waited for the response from the manufacturer.”

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Posted 4 years ago

“Ewheels has a great selection of quality vehicles and a knowledgeable staff. Getting through and talking with someone was easy. Scooter arrived missing some parts, however. I had to wait for them to send me missing pieces, which was a let down. Other than that, pretty good.”

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Posted 4 years ago

“Pretty happy for the most part. I recieved my KingSong 18xl with an unbalanced tire. Jason was very responsive & had me try a "at home" fix which didn't work. Instead he had me send it in for repairs which corrected the issue. I wasn't pleased at having to pay shipping to have it repaired as it wasn't shipped to me initially in correct working order, but they did fix it in a timely manner. I will purchase my wheels from them in the future, but I would hope than they reconsider their policy of charging return shipping on an item received in a faulty condition. Maybe a 60 or 90 day window?”

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Posted 4 years ago

“helpful, very good at corresponding with regarding questions which important for first time riders, I probably should have listened to these guys more than going by various reviews”

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Posted 4 years ago

“very happy with purchase so far, Jason was very helpful in answering all my questions being someone new to EUC, will be placing another order with ewheels soon”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,207 reviews