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ewheels Reviews

4.9 Rating 3,643 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,643 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
Originally purchased a 16XS after speaking to a representative through email. Turned out they no longer had any in stock. Initially, I was upset since the payment was processed even though there were no longer any to be sold. The reps were apologetic and asked if I would like to upgrade to the 16X, so I opted for that. The wheel came in on time and in good condition. I was sent an email with some basic information regarding the wheel, an app that connects to it and safety recommendations. All and all, the service was very good and I'll definitely contact if I ever need anything in the future. Happy riding!
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Posted 4 years ago
The scooter is great. A little heavier than I expected and I already scratched the bottom by accident. Only thing I would recommend fixing the battery because it heats up while charging.
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Posted 4 years ago
Love yall! Took awhile to get to me. UPS told me on the 12th that it would be at my place by the end of the day. After waiting around all day it never showed up. It didn't come on till the following day so I basically waited around the house for 2 days
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Posted 4 years ago
Ewheels is great. My scooter was shipped and delivered in two days!
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Posted 4 years ago
eWheels was very easy and prompt. The element I didn't care for was, after you buy it you get an email that tells you how dangerous the unicycle can be. I get that sales would reduce if you told people that beforehand and lawyers/liability make you have to put that out but I found it disingenuous to clear the smoke and mirrors after the purchase.
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Posted 4 years ago
Great customer support 👍.
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Posted 4 years ago
I am a legitimate customer who purchased the Turbowheel Swift and man let me tell you this puppy is a beast. I am a resident of Brooklyn (Nyc) and it's handling these jacked up roads very well thus far, very good suspensions. The speed is right and I mean so right I try not to put it on mode 3. This electric scooter is fast and I've gotten it as much as 24 miles on flat roads. This is perfect for the city. My only gripe is the screen is a tiny bit loose and wont completely tighten like the brake handles. Also it comes on Kilometers and not miles. These things are minor to me. I've had this scooter a week now and am pretty pleased. Great product for price.
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Posted 4 years ago
Good build quality and fun to ride. The only negatives for me are the battery readings seem to be all over the place. Sometimes while cruising it says I have a low battery, but then when I stop at a light it shoots back up to full. It’s very hard for me to tell just how much further I can go, or when is it safe to charge it again (the manual recommends charging when you have one bar of battery left).
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Posted 4 years ago
I enjoyed the product although it is a bit bumpy with the hard wheels and ran out of battery pretty quick
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Posted 5 years ago
super fun. frustrating when learning. rewarding when improving. the app kinda sucks but that’s secondary
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Posted 5 years ago
I'm 205 and it reaches the top speed of 24 mph, only 20 miles in but it's a really solid scooter for the price.
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Posted 5 years ago
My mten3 arrived quickly. Upon opening the box a couple of pieces (part of the plug and the extension for the tire to out air in it) were laying loose on top, which I found weird. The tire is not retaining air. I have to fill it up everyday. I hope I want sold a refurbished unicycle.
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Posted 5 years ago
Hi Cathy, It's possible that parts may have shifted during shipping, but don't hesitate to reach out to support if you need further assistance. 100% satisfaction is our goal, here. Enjoy your MTen3 and ride safe!
Posted 5 years ago
Purchased a turbowheel lightning + & didn’t even get 2 extra tubes in the box. Very unhappy bout that. Also there isn’t a contact # to call for questions about the scooter. Great email customer service tho. Fast shipping also.
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Posted 5 years ago
Well I would love to write a review about my new scooter but unfortunately it’s still stuck 45 minutes away at a fedex facility for three days now. It Was suppose to arrive Monday 6/22 then the 23rd and now it says delivery date undetermined? I’m only leaving 4 stars because the o KT reason why I bought this one is because my boyfriend has it and I loved it. Really would love to drive mine if you guys could figure out why it’s at fedex for three days with no delivery (been waiting two full days to “sign” something that has yet to be delivered when it said it was) also been waiting three + weeks for this since it’s been on back order and then finally sent out, please fix guys so I can give you 5 stars please and thank you
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Posted 5 years ago
When I was shopping around ewheels was right on ball and had fast answers
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Posted 5 years ago
Although its too soon to tell since I just got the bike a week ago. So far the communication has been good. I got the bike on time and I love it.
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Posted 5 years ago
Ewheels does a great job with getting the wheel you want to purchase. It is easy to go on The website and look over reviews on all kinds of electric transport. I only have two issues with the website. If you use your phone to get on and scroll through the website, it sometimes freezes and won’t allow you to scroll. The other issue is not having accurate high speeds. I understand the high speed is not recommended, but having a high speed where cut out will not affect you would be nice to have. Overall ewheels is a great site to purchase electric transport.
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Posted 5 years ago
Company easy to work with.
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Posted 5 years ago
However no instructions with the device. I love it, and enjoy riding any chance I get.
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Posted 5 years ago
Im loving my new ewheel. The only bummer is that I just got a flat tire on my rear wheel die to a pot hole and im stuck about how to fix it and what to do next. I am so stressed out. I can’t get in touch with anyone about it.
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Posted 5 years ago
ewheels is rated 4.9 based on 3,643 reviews