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ewheels Reviews

4.9 Rating 3,195 Reviews

98 %

of reviewers recommend ewheels

Company Reviews

Product Reviews

4.9

Based on 3,195 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 5th May 2024

ewheels 5 star review on 2nd May 2024

Kristian Jacobs

ewheels 5 star review on 1st May 2024

Michael Felicelli

ewheels 5 star review on 30th April 2024

ewheels 5 star review on 27th April 2024

Volodymyr Kazantsev

ewheels 5 star review on 27th April 2024

Volodymyr Kazantsev

ewheels 4 star review on 23rd April 2024

813

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, my first choice when purchasing a Euc will be ewheels. Amazing service and email reply. Only one downfall on my 6th wheel from ewheels was the Mten3 came with no air in the tires. But that I can overlook in comparison to the service that has been provided by ewheels. Still I highly recommend this company.”

ewheels 4 star review on 22nd April 2021

Posted 3 years ago

“Courteous friendly on time reception. Diverse amount of helpful sales people. Was offered compensation for an unavailable optional seat..”

Posted 3 years ago

“I can't say I always get appropriate answers to my questions. However, I always get prompt courteous service with very quick attention to orders and delivery. I have purchased 3 wheels in the past year and a half, a Gotway Tesla V2, an Inmotion V11, and a Begode RS-19 HT. I enjoy each for their unique characteristics and strengths. I cannot say I've had any serious service issues with any of my wheels to date. However, my riding style is quite conservative and I tend to avoid extreme conditions and weather, yet I have used them occasionally in winter conditions and temperatures down to 20 degreed Fahrenheit. I think the Tesla V2 is an excellent starter wheel with a great deal of power and utility to last many years as a light, agile, commuter. The RS-19 HT is a very smooth ride with a great deal of power, strength, and agility for hills and off-roading. My V11 is a very comfortable and forgiving cruiser. There is little to complain about. I do feel that eWheels is lacking in timely, critical, and useful consumer information on the products they sell both generally and in detail. For instance, the factory recommended pressure settings for the air springs in the V11 suspension system are all wrong. My background is as an engineer in product development and manufacture. Starting pressures (psi) in the lower chamber should be around 1/2 the riders weight in pounds and then adjusted up or down to provide a comfortable ride in the 30 to 50 millimeter range of suspension displacement from the bottom of travel according to typical terrain conditions while riding. The top chamber can then be charged with 50 to 70 psi for stiffness and dampening of rebound in the suspension system. This method greatly improves overall ride quality and stability on a variety of surfaces and road conditions for the average user. Finally, eWheels could really use an up to date and consistently maintained User's Tips Page and timely EV FAQs on their website.”

Posted 3 years ago

“Love the fast response on all the emails, I hear nothing but good things about Ewheels, though I really hope they would communicate over the phone as well. I have recently order 2 new EUC from them, I had some concern with one of them and address it in details, they assure me the issue with photos that they have been fixed and updated, as it turns out it wasn't, looking at my friend's EUC who bought his a while ago was updated with metal screw mount, so not sure why I still got the old plastic version that broke off before I got a chance to ride it, I'm just glad they are sending me replacement part. Not really looking forward to have to take apart so soon.”

Posted 3 years ago

“Product was delivered as described and on time as advertised. Box was slightly damaged but no visible damage to product.”

Posted 3 years ago

“I ordered in Summer; arrived in Winter. So I haven't been able to ride much. I haven't been able to keep air pressure in the Shock*** The wheel is awesome; but I surely have a problem now- bad shock. What's next?”

ewheels 4 star review on 7th February 2021

Posted 3 years ago

“My scooter was delivered promptly and was easy to set up. I had some questions that were answered by tech support. So far I am satisfied with my purchase. Thanks”

Posted 3 years ago

“it says up to 40 it wont go faster than 31 its ok”

Posted 3 years ago

“the torque MSP is my first wheel from eWheels. i have communicated with Jason and others of the team on many occasions about various items. I've been pleased. no pressure. informative. can ask any and many questions. I'm also very happy with my wheel. based on the quality of communication, i expect that minimum quality of service otherwise....hopefully I won't need any technical wheel service. I'm commuting with my wheel and realized how my previous wheel [MSV3] was holding me back. loving the wheel and service. thanks TEAM”

Posted 3 years ago

“Great communication and feedback when emails are sent.”

Posted 3 years ago

“I'm very pleased ordering my electric unicycle veteran Sherman, people told me that it'll take 3 months, they've been contacting me and letting me know where it's at and how long it will take, they're very helpful and will share any information you need, I'm very glad that I ordered my Sherman and I know where to find people if I have any questions,”

Posted 3 years ago

“Wheel arriving a little bit late, no biggie. I'm very happy with the support information sent about my King song S18. I believe that it would be better to fill out this review after I receive the wheel. But, so far so good. Supposed to arrive Monday. Originally second week of December. Then, Saturday... Not a problem if a signature wasn't required for delivery. Update: wheel has arrived. After a email to support with a response in less than 10 min, I am all set. My special instructions were lost in the shuffle so the driver almost left after knocking on my basement door. Perfect? Nope. Of course, neither am I. Good experience. I will recommend ewheels.”

Posted 3 years ago

“You're asking me to to write a review on a product I have not received yet 😮”

Posted 3 years ago

Hi Chad, - unfortunately that email request is automated :-(. I can see that your new S18 was delivered one day after you submitted this review, though. If you love your new Wheel, please feel free to update your review to reflect the level of service you felt you received. Thanks, Chad!

Posted 3 years ago

“You need to vigilant and persistent in emails. They are busy so sometimes you have to message twice. They are salesmen. They will dodge a question before they would give you a straight answer that may discourage you. Nice guys, but there is room for improvement. The website has mostly thorough information, though I would like a schematic of my wheel. Website is acceptable yet a little awkward to navigate.”

Posted 3 years ago

Hi there, Thank you for the review. We're not perfect at eWheels, but we do try our utmost to advise customers to the best of our ability. In addition we really do our best not to sell products that we don't believe in, - even products in our own inventory and ready to ship that day, - an easy buck! We do this on a daily basis (the surplus of sub-par products is not ideal, but we won't sell it if we don't believe in it. We value our customers much more than that). Let us know if we can be of service to you in the future, and enjoy your new RS!

Posted 3 years ago

“Bought my first EUC and so far the ewheels service has been very good. Had called for some advice and obtained good info to make a decision. My order, a Inmotion V8, has been delivered on time and well packaged.”

Posted 3 years ago

“Incredibly responsive & communicative. Don't think I ever waited longer than an hour for a reply to any question I had about my order, which arrived 2 days earlier than the original FedEx estimate. These guys rock.”

Posted 3 years ago

“I purchased a scooter yesterday I came very quickly it was easy to assemble but I do have an issue with the scooter and its speed customer service did contact me within the same day and is contacting me today to correct the problem if they correct the problem promptly and swiftly I would have to say that it's a 5 star service so it's yet to be seen hopefully today all my issues are handled and I can ride happy and trouble free thanks for everything so far guys”

Posted 3 years ago

“They sold me a scooter.”

Posted 3 years ago

“I have now has my Turbowheel Swift for almost 3 months and I absolutely love my little beast. She picks up a little slow but that can be a good safety feature when traveling in the city. I stay comfortable in mode 2 and I haven’t explored the higher speed on this unit. In other words, I have never tried max speed. It’s pretty fast in mode 2. My only complaint is that my left handlebar can be turned even while screwed into the stem. My right one doesn’t move but I can’t figure out where to tighten to prevent the left one from turning. I have to tighten the handlebars often because of this.”

ewheels 4 star review on 14th October 2020

Posted 3 years ago

“Our wheel was back ordered and delayed but I really appreciate that ewheels maintained contact to keep us in the loop. Hopefully our other wheels come soon because we are using them for videos on our YouTube channel with 11 million subscribers.”

Posted 3 years ago

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ewheels is rated 4.9 based on 3,195 reviews