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ewheels Reviews

4.9 Rating 3,643 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,643 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
Scooter is amazing… Very powerful and fast… Most of the time I ride in mode 1 single motor… However what’s the full volts I’m supposed to be at when the scooter is fully charged? I wish there was an fix in terms of sports mode… When you put the scooter in sports mode you cannot turn it off unless the you power down the scooter … I found a small crack of my scooter board… Can you guys send my out a new board.. Thank you
ewheels 4 star review on 22nd July 2021
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Posted 4 years ago
This scooter is amazing. Delivery was fast, but there was a a small amount of damage. The front brake rotor was bent. It was easily fixed, so no real complaint. With Fedex you should keep your expectations low.
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Posted 4 years ago
Fast delivery, free wrist guards, great wheel, what more can you want!
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Posted 4 years ago
My charger came all "banged-up" by the shipper. Contacted eWheels and they were very responsive. They emailed me a return label, and once they received the damaged charger, we were able to work out a favorable outcome.
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Posted 4 years ago
Received my veteran Sherman in good condition. Only issue I found was a cracked screw housing on the backlight. Inserted a picture of backlight.
ewheels 4 star review on 8th July 2021
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Posted 4 years ago
I love my new V11 only had it for a day. My only complaint is my charger is already not working. There is no indicator that it is charging and for this price I would expect more.
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Posted 4 years ago
Haven’t received my wheel yet they forgot to ship it but they gave me a $25 discount for the mistake witch was cool. But kinda wish they would have put that towards faster shipping though. But still excited just have to wait another week.
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Posted 4 years ago
So as my fist experience shopping with ewheels.com the purchase and everything went smoothly. Great communication and helpful staff. As far as my first wheel ever I went with the biggest and best at the time, the veteran sherman! Although I have been super happy with it overall, I do have 1 major issue. I've cracked and broken two rims already and I'm not a heavy rider only 130 lbs.
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Posted 4 years ago
good scooter
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Posted 4 years ago
I like that they carry unique items like protective covers that I couldn’t find on EUCO. They seem responsive to questions. I don’t like how much they charge for shipping but I guess that’s better than raising their prices.
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Posted 4 years ago
good guys but far away !
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Posted 4 years ago
As always, my first choice when purchasing a Euc will be ewheels. Amazing service and email reply. Only one downfall on my 6th wheel from ewheels was the Mten3 came with no air in the tires. But that I can overlook in comparison to the service that has been provided by ewheels. Still I highly recommend this company.
ewheels 4 star review on 22nd April 2021
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Posted 4 years ago
Courteous friendly on time reception. Diverse amount of helpful sales people. Was offered compensation for an unavailable optional seat..
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Posted 4 years ago
I can't say I always get appropriate answers to my questions. However, I always get prompt courteous service with very quick attention to orders and delivery. I have purchased 3 wheels in the past year and a half, a Gotway Tesla V2, an Inmotion V11, and a Begode RS-19 HT. I enjoy each for their unique characteristics and strengths. I cannot say I've had any serious service issues with any of my wheels to date. However, my riding style is quite conservative and I tend to avoid extreme conditions and weather, yet I have used them occasionally in winter conditions and temperatures down to 20 degreed Fahrenheit. I think the Tesla V2 is an excellent starter wheel with a great deal of power and utility to last many years as a light, agile, commuter. The RS-19 HT is a very smooth ride with a great deal of power, strength, and agility for hills and off-roading. My V11 is a very comfortable and forgiving cruiser. There is little to complain about. I do feel that eWheels is lacking in timely, critical, and useful consumer information on the products they sell both generally and in detail. For instance, the factory recommended pressure settings for the air springs in the V11 suspension system are all wrong. My background is as an engineer in product development and manufacture. Starting pressures (psi) in the lower chamber should be around 1/2 the riders weight in pounds and then adjusted up or down to provide a comfortable ride in the 30 to 50 millimeter range of suspension displacement from the bottom of travel according to typical terrain conditions while riding. The top chamber can then be charged with 50 to 70 psi for stiffness and dampening of rebound in the suspension system. This method greatly improves overall ride quality and stability on a variety of surfaces and road conditions for the average user. Finally, eWheels could really use an up to date and consistently maintained User's Tips Page and timely EV FAQs on their website.
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Posted 4 years ago
Love the fast response on all the emails, I hear nothing but good things about Ewheels, though I really hope they would communicate over the phone as well. I have recently order 2 new EUC from them, I had some concern with one of them and address it in details, they assure me the issue with photos that they have been fixed and updated, as it turns out it wasn't, looking at my friend's EUC who bought his a while ago was updated with metal screw mount, so not sure why I still got the old plastic version that broke off before I got a chance to ride it, I'm just glad they are sending me replacement part. Not really looking forward to have to take apart so soon.
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Posted 4 years ago
Product was delivered as described and on time as advertised. Box was slightly damaged but no visible damage to product.
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Posted 4 years ago
I ordered in Summer; arrived in Winter. So I haven't been able to ride much. I haven't been able to keep air pressure in the Shock*** The wheel is awesome; but I surely have a problem now- bad shock. What's next?
ewheels 4 star review on 7th February 2021
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Posted 4 years ago
My scooter was delivered promptly and was easy to set up. I had some questions that were answered by tech support. So far I am satisfied with my purchase. Thanks
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Posted 4 years ago
it says up to 40 it wont go faster than 31 its ok
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Posted 4 years ago
the torque MSP is my first wheel from eWheels. i have communicated with Jason and others of the team on many occasions about various items. I've been pleased. no pressure. informative. can ask any and many questions. I'm also very happy with my wheel. based on the quality of communication, i expect that minimum quality of service otherwise....hopefully I won't need any technical wheel service. I'm commuting with my wheel and realized how my previous wheel [MSV3] was holding me back. loving the wheel and service. thanks TEAM
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Posted 4 years ago
ewheels is rated 4.9 based on 3,643 reviews