Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,651 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,651 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
EWheels was very responsive in answering my specific questions. They also kept me updated on shipping status, etc. My wheel was in great shape and well packaged when arrived. Would definitely buy from you guys again!
Helpful Report
Posted 1 year ago
Jason and Ewheels.com always exceed my expectations with their communication and pure excitement. I will not purchase from anywhere else and have been a customer for many purchases.
Helpful Report
Posted 1 year ago
Glad we could meet your expectations and deliver excellent service! We always try to be prompt and transparent as possible. We appreciate your loyalty over the years, and your continued patronage. Hope you're enjoying your scooter and EUCs!
Posted 1 year ago
This is my second EUC from them & I must say ewheels came through for me again!!! I absolutely love my new Mten4 they shipped fast and it arrived in perfect condition. I wouldn't buy a wheel from any other seller they are the best in my opinion and am looking forward to ordering a third wheel from them in the future. I highly recommend ewheels to anyone looking for an awesome EUC at reasonable prices and a seller who truly cares about their customers.
ewheels 5 star review on 7th November 2023
Helpful Report
Posted 1 year ago
Thanks for this review, and great looking green machine! Glad to hear the delivery went well, sometimes we hear horror stories with FedEx. We really appreciate your loyalty to us, and we'll definitely be able to help you out with your third wheel.
Posted 1 year ago
Ewheels has been the all time best company I've worked with as a customer regardless of product. They always reply fast, are very attentive and engaged, and treat me more like a friend doing me afavor than just another company. I bought my first wheel earlier this year (Kingsong s18) and after putting just over 1100 miles on it, decided it was time for another. They were very kind and open to talking through some different ideas with me and last week I got the Kingsong s22. It had a small charging issue and after reaching out to Ewheels about it they were quick to reply with known issues, and offered both support and send possibly replacement parts that may be needed the same day. Tl:dr: They are a very community oriented company that goes the extra mile every single time, regardless of how small or large the questions, thoughts, or concerns may be. You couldn't find better hands to take care of you while exploring the electric world
Helpful Report
Posted 1 year ago
Thanks for this thorough 5 star review! We always try our best to be prompt and to provide every customer with the best service possible. Hope you're enjoying the S18 and S22. The charge port is a known issue, glad we could provide and help solve your charging problems. Remember to gear up and ride safe!
Posted 1 year ago
The customer service of E-wheels is second to none. I have always received a quick reply to any inquiries. Their service personnel are very dedicated and knowledgeable and can help you diagnose and work on your wheel.
Helpful Report
Posted 1 year ago
Thanks for this review, Dan! We always try to be swift with our responses, unlike some of those other guys that take days or even weeks. If you have a problem or question, we're here to answer it for you, day and night. If you can't handle a repair yourself, we also have a vast network of repair affiliates.
Posted 1 year ago
The wheel was delivered in new condition. No issues.
Helpful Report
Posted 1 year ago
Thanks for the 5 star review! FedEx is usually good with these deliveries. There was a slight hiccup with your charger, but glad that was quickly resolved. We do have replacement chargers, and even a rapid charger as well.
Posted 1 year ago
These guys are pro. The customer service is great. If there’s problem they’re on it fast.
Helpful Report
Posted 1 year ago
Great to see this review! We always try our best to be prompt. Thank you for appreciating our efforts, we're here to support our customers!
Posted 1 year ago
I've purchased 4 wheels from Ewheels now and intend to make all future purchases through them. Their prices are usually the cheapest and are always competitive. The customer service, however, is what really sets them apart. Not only are they responsive, but they have been instrumental in getting EUC manufacturers to adopt safer quality standards (e.g. using higher quality batteries).
Helpful Report
Posted 1 year ago
We appreciate your loyalty and patronage to eWheels! With the rising inflation, we try our best to stay competitive in this ever changing market. We definitely strive for excellent after-sales support, and for advocating on behalf of the customer. We're riders ourselves and we need the manufacturers to step up their safety standards. Hope you're enjoying the recent MTen4!
Posted 1 year ago
Great pricing and fast shipping! Ewheels also pays attention to the small details and takes care of them in advance so you don’t have to worry about it later. I would highly recommend doing business with these guys on your next purchase.
Helpful Report
Posted 1 year ago
Hope you're enjoying the V12 HT! We had to make sure the tubes were good to go before shipping. Our goal is to get our customers riding, so we have to make sure all of these things are taken care of before shipping. Looks like this was your first purchase, but we're hoping it won't be your last :)
Posted 1 year ago
Ewheels is always SUPER helpful and they respond so fast. You can almost always count on getting a response on the same day you ask a question. Additionally, the shipping is so quick. I was able to place an order for my most recent wheel and they shipped it out the same day. I live in Washington, and it was already out for delivery on the second day. I also really appreciate the support they give post-delivery. The first wheel I ordered had an issue where it would only charge to ~72-74%. They took care of me right away. If you're thinking about getting your first EUC, ewheels is the place to do business.
Helpful Report
Posted 1 year ago
These pedals function well for the low cost. A simple and must have upgrade for any InMotion wheel. Ewheels has been my only supplier for euc and parts since my first wheel.
Helpful Report
Posted 1 year ago
I recieve my Master pro ìn 4 days that wàs quick 3 euc from ewheels I never buy anywhere else
Helpful Report
Posted 1 year ago
This charger is ridiculously fast I'm so pleased good sh!t. And the service was awesome. I ordered late Friday and they made sure I received it by Tuesday ⚡💪🏿🙏🏿
Helpful Report
Posted 1 year ago
Lo voy hacer en español. Mi experiencia con esta compañía fue increíblemente satisfactoria, desde el primer correo hasta el último el servicio fue siempre ayudar, orientar, y ayudar paso a paso a la hora de la compra y posteriormente a ella . Erick y Jason tengan la seguridad que mi tienda para mis jueguetes será EWheels desde ya. Muy agradecido y muy contento con mi compra Un gran saludo a la toda la comunidad EUC desde Costa Rica .
Helpful Report
Posted 1 year ago
It was a pleasure to order from ewheels. I ordered and it was shipped out that same afternoon. Fed ex was two days late, but that has nothing to do with ewheels. After the purchase, I received an email, with tips about the scooter. These people are very professional and cordial. I tried ordering from a competitor prior and they were extremely rude for no reason. Ewheels is excellent.
Helpful Report
Posted 1 year ago
Buying from Ewheels is always a great experience. I think this is my 6th wheel from them. Knowing that whatever goes wrong Jason and crew will do whatever it takes to make it right, is honestly priceless. If you’re going to spend your hard earned money on a dream most people consider crazy, Ewheels is the place you can start that journey with confidence. Get on a wheel, get outside, and start enjoying life.
Helpful Report
Posted 1 year ago
Amazing service, when ever I emailed them (during a business day) they got back to me in the same day.
Helpful Report
Posted 1 year ago
Thanks for this informative review! We always try to be prompt when responding to customers. You can usually expect an answer within a business day.
Posted 1 year ago
Purchased my first wheel here at eWheels and the experience was great! Thank you!!
Helpful Report
Posted 1 year ago
First impressions are everything, that's why we do our best to provide excellent service and after-sales support with each and every order. We're extremely grateful that you came to eWheels for your first purchase. We hope to continue to serve you for future orders as well!
Posted 1 year ago
If you looking for latest and greatest euc look no further than ewheels also outstanding customer service takes care of problems asap
Helpful Report
Posted 1 year ago
Thank you for the 5 star review! We appreciate your kind words. Here at eWheels, we continually strive to offer the latest and greatest EUCs on the market. On top of that, we also make sure that our customers get top-notch customer service, resolving their problems in a timely manner.
Posted 1 year ago
My experience with Ewheels has been nothing short of Awesome!! Not just the purchase of the wheel but the service. I crashed my wheel and the staff responded to my emails quickly and helped me find the correct parts to get my wheel going again. I mostly interacted with Jason. Even when I ordered the wrong part they got me back on track. No issues, just super helpful. Rare to see such Excellent service these days. I won't buy from anyone else.
Helpful Report
Posted 1 year ago
ewheels is rated 4.9 based on 3,651 reviews