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ewheels Reviews

4.9 Rating 3,652 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,652 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
The customer service correspondence at Ewheels is as good as it gets. I was thoroughly pleased with the sales team in replying to my emails promptly. From the time I ordered my King Song 16-S AE to my door was about five days. I bought this wheel for my wife and she has become proficient on it. The box also included a free pair of wrist guards which is much appreciated!
ewheels 5 star review on 29th September 2023
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Posted 1 year ago
We always try to be prompt, a total turnaround of 5 days including a weekend is quite fast! The 16S AE is a great looking machine, with just enough orange accents. Glad your wife is enjoying the machine, and the bonus wrist guards. Thanks again for this amazing review!
Posted 1 year ago
My experience with E-Wheels has been nothing short of exceptional. From the moment I decided to explore the world of electric unicycles, E-Wheels made the entire process effortless and memorable. One of the standout aspects of my interaction with E-Wheels was their unparalleled customer support. Whenever I had a question or needed assistance, their team was there, ready to provide answers and guidance within minutes. This level of responsiveness truly sets them apart and makes me feel valued as a customer. I must give a special shout-out to Eric Cheng, a sales representative from E-Wheels. His dedication to ensuring my satisfaction was remarkable. Eric went above and beyond to address my inquiries and concerns, making me feel truly important and well taken care of throughout the entire purchase process. But what impressed me most about E-Wheels is their genuine commitment to safety. They not only emphasize the importance of protective gear but also go the extra mile by sending qualifying customers hand and wrist guards. This attention to safety highlights their genuine concern for their customers' well-being and reinforces the idea that they care about more than just selling a product – they care about your safety and experience. As a satisfied customer, I have no reservations about championing E-Wheels to anyone who will listen. They have demonstrated an unwavering commitment to customer satisfaction, with responsive support, personalized service from professionals like Eric Cheng, and a genuine safety concern. E-Wheels isn't just a company; they are a trusted partner in the electric unicycle journey.
ewheels 5 star review on 28th September 2023 ewheels 5 star review on 28th September 2023 ewheels 5 star review on 28th September 2023
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Posted 1 year ago
This is the first unicycle that we have purchased. I decided on the Inmotion v12ht and in hindsight, maybe this was not the best choice for a first wheel. They say you can learn on anything, but I do believe the weight of this machine is a hindrance. This is in no way a reflection on your wheels. It's just my own stupidity. As far as the wheels is concerned, their shipping was prompt and I had numerous email conversations with them because FedEx screwed up the order and there were duplicate tracking numbers. I will be purchasing a second wheel and it will be from the wheels although the wife and myself need to get quite a bit more proficient before we make a second purchase.
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Posted 1 year ago
This is my second EUC purchase from eWheels and i have had great seller-to-customer communications both times. Always keeping me up-to-date on pre-order wheels and responding to questions promptly!
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Posted 1 year ago
Great customer care. Swift responses. I was looking for a wheel that fits my specific requirements, and Jason helped me pick out one. Definitely recommend!
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Posted 1 year ago
The cover fits and works great and customer service is exceptional as always.
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Posted 1 year ago
Went smoothly and came to me very fast.
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Posted 1 year ago
best product for assembly weight etc
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Posted 1 year ago
I just pulled the trigger on the commander mini and was not disappointed. The wheel was delivered quickly and in perfect condition. I had a small firmware issue that Jason and Eric sorted it out in minutes for me. I would not trust my cash with any other company right now. I am beyond satisfied with my decision to buy from ewheels. You guys rock.
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Posted 1 year ago
eWheels is always there to answer my questions very fast via email. They go above and beyond, every step of the way!
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Posted 1 year ago
Ewheels promptly answered all my questions before and after my most recent Patton purchase. They make the process seamless and their customer care is second to none. Can't wait for the next iteration of wheels to come out bc I'll be shopping with them...
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Posted 1 year ago
I have dealt with a ton of online retailers and eWheels is by far the best I have ever dealt with!! I placed an order and within minutes I had tracking numbers for my order. Jason reached out to let me know the order will be shipped the same day (the order was placed on a Friday). The following week I received my orders on Wednesday and Thursday via FedEx. I had a few questions about the scooter and Jason was super quick to reply with an answer!! I'd give additional stars if they were available!! Best experience from start to finish ever!! Great job Jason & eWheels!!
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Posted 1 year ago
This is probably the best thing I have ever bought. I have ridden it twice and I love it. E Wheels has taking care of me from the beginning. Answering all of my emails promptly, and adding the upgraded parts to the order at no additional costs. Thanks E Wheels!
ewheels 5 star review on 23rd September 2023
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Posted 1 year ago
My Sherman-S (its terrific) is the 4th wheel I've purchased from ewheels, (S18,Mten3,Sherman Max, Sherman-S) and the process has always been smooth. When my S18 needed tech help (back in 2021) that process (online & phone diagnosis, warranty repair) also went smooth. 2 thumbs up!
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Posted 1 year ago
Working with these guys at ewheels has been an absolute breeze. They were very responsive to my questions, always engaged in anything i needed. I Love my new euc and it is thanks to these guys for providing an amazing service that even included free quality powerpads. I broke my v11 and wanted something better. These guys are the goat 🐐 🙌
ewheels 5 star review on 23rd September 2023
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Posted 1 year ago
I've heard mythical stories about vendors like these folks - for the first time in my life, I can now say I've experienced the level of service which makes a loyal customer, now looking for how I can further support and advertise for them. Businesses like this earn the privilege of charging extra, but these prices are *lower*. About a half-dozen magical consumer experiences occurred over the course of a few days in an email thread (with *immediate* replies from them), where I got the sense that Eric and Jason would absolutely ensure I enjoy my purchase and have all my expectations set and bases covered. Summing the details, I got education, detailed product info, bonus items, and (standard) shipping both sent and arriving faster than an amazon prime purchase. I got more than what I paid for, at a lower price than the competitors, and things I couldn't even get anywhere else, with the latest model/batch, and... It was all perfect. Do yourself a favor and pick this company for all your EUC needs - I know I will.
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Posted 1 year ago
Super responsive and helpful staff. Prompt shipping, and they threw in free pads with my patton purchase. All around superb experience.
ewheels 5 star review on 22nd September 2023
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Posted 1 year ago
Let me start by saying that it’s taken me about 6 years to gather up the courage to buy an EUC. After so many YouTube videos and researching numerous EUC’s I finally chose one that is right up my alley. Although against popular consensus, I chose the veteran Patton. I like my equipment tough and very rugged, mind you there were more things that were involved in buy the VP. Well I spent the dough and waited for it since it was on back order and here is where things went from holy crap why did I just spend this money on the machine to Eric from ewheels coming out of nowhere and telling to pull it together, it gonna be alright. Eric not only went out of his way to ease my anxiety over this purchase, manage to be prompt with his responses which made me set up my feet grab a piña colada and wait for the VP to come in. And it did, it came today 9/21/23 at lunch time and of course you hear so many bad things about these EUC’s so I was cautious when plugging the VP in. I did so and all was cool until I saw something that for some that have own the EUC would say “ehhh..” and go on with life. Of course I’m flipping out I don’t know what to do. I have all first responders on standby. Then it clicked in, let me send an email to Eric and see what the Wizard has to say. Mind you had it been another company I’d probably grow grays and see my grandchildren grow, but with ewheels and Eric at the wheel. With a couple of minutes of sending the email here comes Eric on his horse (like in the old movies when the hero comes in on a horse) and of course explains what’s going on. Well I kinda kick myself on the butt and and bowed down like Wayne in Wayne’s world when they met Alice cooper! I wasn’t worthy! lol. Listen all joking aside I made a great decision to buy from eWheels, the attention to the customer is bar none. And rest assure that I will be buying my sons EUC here again and as well you should to if you want that peace of mind. Thanks to Eric and to eWheels for hiring such a great asset!
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Posted 1 year ago
I just received my Veteran Patton from eWheels. It is the 4th EUC i have bought from them. The reason i keep comming back, is customer support. When i broke a rim after 6000 miles on my Sherman, they flew a repair person into Phoenix that fixed the problem in a day or two. A few hiccups with my S22, and they upgraded it to a S22pro at no charge to me. At 65 i am no longer able to do heavy repair. With Ewheels i simply do not have to worry about anything.
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Posted 1 year ago
I have been using eWheels since about 2018 and have purchased many items from them. The support has always been great and they respond quickly. I have used other suppliers, but keep coming back to eWheels because of the great before and after-purchase support.
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Posted 1 year ago
ewheels is rated 4.9 based on 3,652 reviews