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eWheels Reviews

4.9 Rating 3,884 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,884 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 29th May 2026
Hayden Richardson
eWheels 5 star review on 9th May 2026
Linda A. Waterman
eWheels 5 star review on 9th May 2026
Linda A. Waterman
eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
956
Anonymous
Anonymous  // 01/01/2019
I love this scooter. Although it's pricer than other scooters, this one can truely replace your car for trips under around 30 miles in towns and cities that are bike friendly.
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Posted 6 years ago
i heard about jason at ewheels from few other people. i contacted jason via email with all the questions that a newbie normally has. jason answered all my various questions. we exchanged quite a lot of emails, i always had my questions answered within a few hours. finally i purchased a nikola from ewheels which should be here in the next couple days. also going to buy a second wheel when it hits the market. with the way the manufacturing companies are as far as tech support, i wouldn’t buy direct from them or other xxx companies because you will have issues probably and that’s when buying from ewheels will give you peace of mind! highly recommended.
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Posted 6 years ago
I ordered my wheel and had to have the shipping delayed due to a business trip. Jason worked with me and the wheel made it to my house right on time. Not too late and most importantly not too early. He even threw in some free wrist guards!
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Posted 6 years ago
Better than expected! Build quality and performance are wonderful. Purchase with confidence.
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Posted 6 years ago
eWheels was amazing to work with. The wheel shipped very quickly, was well packaged and arrived earlier than expected. eWheels was very communicative providing me everything I needed to know about the product I was purchasing, recommended apps, how to get the wheel riding for the first time. I will be using eWheels again in the future. Thanks!
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Posted 6 years ago
I must say I’ve bought unicycles from other vendors but the service level at the eWheels is the pinnacle. I mean it’s absolutely the best. Jason McNeil is very professional, very quick in his response, he never seems annoyed when I call, he always is willing to give advice and help you be successful with your purchases. I Highly recommend eWheels and I’m normally not one to write reviews .
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Posted 6 years ago
Unrivaled customer service! Usually when dealing with an online store I experience great trouble going through the motions to get to speak with a person. Here you send a message and Jason will respond. Not sure if he does everything here but if he is a one person operation then he is really on top of it.
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Posted 6 years ago
This scooter is amazing. Jason was so helpful and answered emails within seconds. The steering is super stiff and this scooter hauls ass on Mode 3. Even on Mode 1, single motor, eco mode, this scooter still goes 17mph easy. Quit reading the reviews and buy it now.
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Posted 6 years ago
Receive my scooter today very very pleased customer service all that I emailed them and they’ll email you right back I did a little homework and searched a lot for a scooter and I’m glad I went with ewheels thanks guys keep up the good work.
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Posted 6 years ago
EWheels is On Point!! Great fast service and they will not only keep you posted on your order status but costumer service is there to answer any questions you will have. Awesome , smooth, professional transactions with EWheels.
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Posted 6 years ago
Love My new scooter thanks Jason
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Posted 6 years ago
Awesome product and as advertised..... My new Turbowheel Lightning is bad ass, built well and fast! I also, got the Rapid charger (which has a percentage setting for longevity of my new 23 amp LG battery). This thing is built like a tank! Jason was awesome and most helpful! Thanks guys!
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Posted 6 years ago
Really love my new wheels! So excited to use this
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Posted 6 years ago
Jason and eWheels always have taken care of me. The piece of mind with eWheels and the speedy shipping will keep me coming back.
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Posted 6 years ago
Great company with great customer service. There is a reason Jason and the eWheels team are highly spoken about, they care about their customers. So far I have bought a Turbowheel Lightning and Kingsong 16X and any questions I have had have been addressed quickly. I am glad I decided to spend my money with them.
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Posted 6 years ago
Very good communication and very organized. Would do business with again!
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Posted 6 years ago
Great selection, fast delivery and competitive prices.
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Posted 6 years ago
Quick shipping, free extra accessories such as gloves and cover. Unfortunately there was no list with the contents of the box, so I couldn’t check if anything wasn’t included. I’m writing that because when I received my Glide 2 (from Amazon) I also got a rear anti-splash wing, that protects your wheel and yourself from dirt when riding in the wet weather.
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Posted 6 years ago
I've ordered 3 wheels from Ewheels: KS16S, MSX, and a KS16X. I've also bought an extra shell and pedals for my KS16S. The sales experience with Ewheels has been excellent, Jason and Company kept me very well informed every step of. the way. They rank at the top for support and follow through.
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Posted 6 years ago
The team at eWheels has the best customer support of any online retailer I have ever dealt with. Products are priced competitively and the after the sale communications are way beyond what is expected from a typical e commerce business. I have bought from others before but I am never as satisfied with the process as I am with ewheels.
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Posted 6 years ago
eWheels is rated 4.9 based on 3,884 reviews