ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great pricing, quick communication, and great knowledge of the products they sell. They've earned a repeat customer and I would not hesitate to recommend them to others.”

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Posted 6 years ago

“Fantastic service. I had numerous questions before getting my first EUC, and got a quick answer every time. Package arrived quick as estimated, and now 2 days later I'm running errands on this thing. Absolutely referring this page to anyone who asks "what is that?". Highly recommended.”

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Posted 6 years ago

“Buying a wheel from Jason is a no-brainer to me. He gets the wheels improved over stock configuration to better fit the needs of riders in the US, i.e. larger foot pedals, diodes in GW charge ports, etc., and if something is wrong with the wheel, it will gets fixed without sending it back to China.”

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Posted 6 years ago

“Great customer service and communication.”

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Posted 6 years ago

“Just purchased my third wheel (Kingsong 18XL) from Jason @ ewheels. As always, he kept me informed throughout the purchase of my order status, answering questions at times most customer service is sleeping. If you are going to buy a wheel, this is where to buy it. I have already ordered wheel no. 4 from Jason. There is a reason why experienced EUC riders recommend ewheels. Simply the best experience from the first click on their website to delivery. You can't go wrong here.”

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Posted 6 years ago

“Let me say this, after I got home and took the king sone 14s out of the box immediately I fell in love with the design. Mate black was my pick, after a day of riding I’m feeling for more speed. I love everything about the EUC. I’m like a kid with his new toy all over again. THANKS EWHEELS!!!!!!!!!!!!!! IM MORE THAN HAPPY AND SATISFIED. Thanks again. Great buy”

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Posted 6 years ago

“Ewheels has been great to buy from. I found my self coming back to ewheels.com a lot while I was researching what personal electric vehicle I wanted to get. The comparison chart of scooters and eunicycles helped me with my ultimate decision. Once I did finally decide and place my order I was contacted by Jason who answered all my Questions and got me hooked up with a quick start guide. The bonus charger and fingerprint reader were all icing on the cake. You guys are awesome and I've been recommending you to every one who has asked about my sweet new ride.”

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Posted 6 years ago

“Very pleased with ewheels products”

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Posted 6 years ago

“I bought my first electric unicycle from Ewheels last week (INMOTION V-8 which I’m loving so far.). My unicycle shipped the next business day after I ordered it and it arrived three days later. After I received my new wheel I had some questions about the app to connect my phone and some other questions about tire pressure. The customer service has been great. I’ve gotten very prompt responses to every email I’ve sent. I’m super happy with my purchase and glad to know that I have great customer service who’s got my back if I need anything!”

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Posted 6 years ago

“Jason has been very helpful guiding me with product selection and support when needed. Communication has been great with pre orders and support of purchased products. So far purchased 2 scooters and 2 unicycles.”

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Posted 6 years ago

“Great company! Fast and friendly.”

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Posted 6 years ago

“This is wheel no. 2 from ewheels. This is a top-notch operation with a focus on customer service. Jason is not top of his game and keeps his customers in the loop on all aspects of the order from payment to delivery. I already have ordered wheel no. 3. from eWheels because I know I will be taken care of. Thank you Jason and the team at eWheels. By the way, this is NOT a paid testimonial!!!!”

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Posted 6 years ago

“Bought my first wheel (kingsong 18L) from Ewheels and I’m enjoying it more than I thought I would! Communication was good and they shipped my wheel the same day I ordered it. I don’t know how there aren’t more people out there riding EUC’s but it’s fun even if your the only one.”

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Posted 6 years ago

“eWheels customer service is outstanding. Jason takes care of his customers extremely well. He sets the standard for all others.”

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Posted 6 years ago

“Quick shipping and quick response to questions. Would definitely buy from them again.”

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Posted 6 years ago

“Excellent customer service from Mr. Jason MacNeal in person”

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Posted 6 years ago

“Great customer service! Friendly and knowledgable staff, worked hard to ensure I was satisfied with my order. Will buy from them again!”

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Posted 6 years ago

“eWheels was helpful, prompt in their service, and had product shipped within 1 day of order confirmation. I'm very satisfied with my experience at eWheels, and I can recommend it to others. Fedex got the shipment to my door without any damage, but with some delay.”

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Posted 6 years ago

“Awesome service! Thanks for the help Jason!”

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Posted 6 years ago

“I recently purchased a dualtron Ultra from ewheels. This is the second e scooter I have purchased from them. When it came off the FedEx truck the box was upside down and open with just a couple pieces of Scotch tape on it. I'm sure it happened because of all the sliding around during shipment by FedEx which wore off the original packing tape when it was shipped from mini motors. FedEx simply flipped the box over and put a couple pieces of Scotch tape on it instead of packing tape. Luckily no parts were missing and the scooter was not damaged. It came with off-road tires on it which were not as advertised. I emailed Jason and told him about the condition of the box and the tires. He responded immediately! To make up for the tires and the condition in which I received it he immediately ship me out a set of street tires, extra tubes and a seat. Jason is the best! And EWheels is a great company to do business with. Good luck trying to get that kind of customer service with any other company!”

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Posted 6 years ago

ewheels is rated 4.9 based on 3,664 reviews