ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even tho I haven’t gotten the king song my friend has one and he liked the service”

Helpful Report

Posted 6 years ago

“If you spend any time looking at videos or forum postings online about electric unicycles, you will invariably encounter many posts recommending eWheels and numerous examples of their unwavering commitment to quality and customer service. I can say that these recommendations are well deserved. From my first email to Jason at eWheels through my purchase of a KingSong 18XL, Jason and the eWheels team have provided an unparalleled customer experience. As a beginner, my initial concern was buying an expensive, high-end wheel, only to crash and damage it during the learning process. When I relayed these concerns to Jason, he offered to rent me a KingSong 14D for a small fee. This also allowed me to kickstart the learning process as the next KingSong 18XL shipment was about a month away. I put a deposit on the KingSong 18XL in black matte and anxiously awaited its arrival. Jason provided frequent updates as to the estimated time the wheel would ship. Eventually the wheels arrived at the port and cleared customs. Jason emailed me to let me know that the vendor had shipped only 20 of the planned 30 black matte KingSong 18XL wheels and unfortunately my deposit was number 21. However, Jason remained laser-focused on providing exceptional customer service and offered me a free set of replacement exterior shells in black matte if I wanted to take delivery of the wheel in white and convert it to black matte. He even offered to have the eWheels team replace the shells for me. At the same time, Jason emailed out a very detailed set of “Getting Started” instructions for operating the KingSong 18XL and its associated smartphone application. He also included video guides to help new riders learn properly and safely. Beyond all of this I haven’t even mentioned the fast and free shipping, quick responses to email questions even outside business hours, the repair and replacement part services, and Jason’s work supporting the Electric Unicycle community. For example, Jason was instrumental in spurring KingSong to create the XL pedals, which provide a much more comfortable riding experience for those with larger feet. I will definitely be a returning customer to eWheels when it is time to buy my next wheel.”

Helpful Report

Posted 6 years ago

“Great support, amazing products and knowledgeable staff.”

Helpful Report

Posted 6 years ago

“The support is always top-notch and their product selection is unrivaled in the US.”

Helpful Report

Posted 6 years ago

“shipped the wheel the same day. Answered quickly a question I had about an app.”

Helpful Report

Posted 6 years ago

“My experience with Ewheels is second to none, I email Jason the response was immediate, professional and very helpful. All my orders were shipped the same day. Thanks Ewheels and Jason for the excellent service and great product.”

Helpful Report

Posted 6 years ago

“Very well packaged and along with the extra literature on tuning,it was an easy choice for me.My son and I have bought in motion v10s from Jason months ago and still cruise the ewheels website every other day.it arrived sooner than expected.it was easy to assemble and easy to adjust performance settings. Jason sent a revised guide to the settings for me which answered all my questions.My wife loves the suspension and smooth power.i don't get to ride it as she has taken it over but....hey....I have my in motion v10s still. Many thanks to Jason for going the extra mile as always.”

Helpful Report

Posted 6 years ago

“Excellent service, reliable reviews and quality products. I'm not one to risk shady third parties who do not stand behind their product.”

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Posted 6 years ago

“Fantastic service and quick delivery! Well done guys.”

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Posted 6 years ago

“My Wife Absolutely Loves Her New Wheel! Definitely Will Be Referring Folks To You. Hell We Might Even Look Into Becoming Ambassadors For EWheels.”

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Posted 6 years ago

“I bought the Speedway III through ewheels. It's amazing and the support and patience from ewheels have been tremendous. They responded to my inquiries right way and there was never a moment when I was made to feel as if my questions were not valid. When I'm brave enough to buy a single wheel I will not hesitate to buy through ewheels.”

Helpful Report

Posted 6 years ago

“Bought a Kingsong 16S about a week ago, experience with ewheels.com has been great, delivered next to me (I'm in LA) and Jason was fantastic to work with.”

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Posted 6 years ago

“Easy to deal with. Ordered my scooter and it arrived in no time.”

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Posted 6 years ago

“I am truly enjoying my new KS 16S, recently purchased from eWheels.com. It was delivered very quickly. It arrived one day earlier than expected. The information I found on your website helped me to determine which product best suited my needs. I'll definitely recommend eWheels.com to everyone that is interested in electric scooters and devices.”

Helpful Report

Posted 6 years ago

“Thank you again eWheels for your help with my recent purchase of the Dualtron 2 scooter. I’ve been obsessed with electric vehicles for the past 5 years and finally felt confident enough to purchase this scooter from a ‘local’ dealer.”

Helpful Report

Posted 6 years ago

“Nice follow-through! The package arrived in great condition and very quickly. The email ahead of arrival was very informative about the product and some excellent points, nice proactive support! Also, knowing the FedEx delivery would require signature in advance was very helpful for me to plan. Thanks!”

Helpful Report

Posted 6 years ago

“Quick shipping, prompt and friendly service. They were very supportive of me as a new customer, offering usage tips and training for a complete rookie. I would absolutely use eWheels as my primary supplier of parts and other assorted gear. They care about the service and quality they provide and it shows.”

Helpful Report

Posted 6 years ago

“Ewheels is the premier distributor of EUCs in the Unites States. Their customer service is beyond compare and attention to detail superb.”

Helpful Report

Posted 6 years ago

“Originally owned a Speedway Mini IV pro and recently replaced it with the upgraded Turbowheel Dart T9- I must say it is a far superior product. The brakes are a lot better and the scooter is so much safer. It has faster acceleration- Although at first (out of the box) it was a great deal slower, but that was just due to a few adjustments needed in the menu P settings. I do wish the wheels were solid tubeless wheels like the previous model, but it actually has a slightly nicer ride due to the softer air tires. As for Customer support, I have had a few questions, small adjustment issues and other things I reached out to the EWheels team and always got a same day response and solution. Two thumbs up all around... Highly recommended.”

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Posted 6 years ago

“Jason and eWheels are the best. Outstanding customer service and support. Thanks Jason!!!!!”

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Posted 6 years ago

ewheels is rated 4.9 based on 3,664 reviews