eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,804 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Customer support and overall experience.”

Helpful Report

Posted 6 years ago

“Jason has always been proactive when it comes to providing outstanding customer service. He approaches his customers on a personal level and takes a special interest in making sure his products are both reliable and safe to ride. EWheels keeps their prices reasonable so his customers always know they are receiving a good value. Trust is always paramount to any business paradigm and Jason has a proven track record over the years I have known him! Best wishes, Dan (rehab1)”

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Posted 6 years ago

“Great customer service and amazing response time. Had it for a day now and it’s going great so far.”

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Posted 6 years ago

“Great customer service; quick shipping.”

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Posted 6 years ago

“I love this scooter. Although it's pricer than other scooters, this one can truely replace your car for trips under around 30 miles in towns and cities that are bike friendly.”

Helpful Report

Posted 6 years ago

“i heard about jason at ewheels from few other people. i contacted jason via email with all the questions that a newbie normally has. jason answered all my various questions. we exchanged quite a lot of emails, i always had my questions answered within a few hours. finally i purchased a nikola from ewheels which should be here in the next couple days. also going to buy a second wheel when it hits the market. with the way the manufacturing companies are as far as tech support, i wouldn’t buy direct from them or other xxx companies because you will have issues probably and that’s when buying from ewheels will give you peace of mind! highly recommended.”

Helpful Report

Posted 6 years ago

“I ordered my wheel and had to have the shipping delayed due to a business trip. Jason worked with me and the wheel made it to my house right on time. Not too late and most importantly not too early. He even threw in some free wrist guards!”

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Posted 6 years ago

“Better than expected! Build quality and performance are wonderful. Purchase with confidence.”

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Posted 6 years ago

“eWheels was amazing to work with. The wheel shipped very quickly, was well packaged and arrived earlier than expected. eWheels was very communicative providing me everything I needed to know about the product I was purchasing, recommended apps, how to get the wheel riding for the first time. I will be using eWheels again in the future. Thanks!”

Helpful Report

Posted 6 years ago

“I must say I’ve bought unicycles from other vendors but the service level at the eWheels is the pinnacle. I mean it’s absolutely the best. Jason McNeil is very professional, very quick in his response, he never seems annoyed when I call, he always is willing to give advice and help you be successful with your purchases. I Highly recommend eWheels and I’m normally not one to write reviews .”

Helpful Report

Posted 6 years ago

“Unrivaled customer service! Usually when dealing with an online store I experience great trouble going through the motions to get to speak with a person. Here you send a message and Jason will respond. Not sure if he does everything here but if he is a one person operation then he is really on top of it.”

Helpful Report

Posted 6 years ago

“This scooter is amazing. Jason was so helpful and answered emails within seconds. The steering is super stiff and this scooter hauls ass on Mode 3. Even on Mode 1, single motor, eco mode, this scooter still goes 17mph easy. Quit reading the reviews and buy it now.”

Helpful Report

Posted 6 years ago

“Receive my scooter today very very pleased customer service all that I emailed them and they’ll email you right back I did a little homework and searched a lot for a scooter and I’m glad I went with ewheels thanks guys keep up the good work.”

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Posted 6 years ago

“EWheels is On Point!! Great fast service and they will not only keep you posted on your order status but costumer service is there to answer any questions you will have. Awesome , smooth, professional transactions with EWheels.”

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Posted 6 years ago

“Love My new scooter thanks Jason”

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Posted 6 years ago

“Awesome product and as advertised..... My new Turbowheel Lightning is bad ass, built well and fast! I also, got the Rapid charger (which has a percentage setting for longevity of my new 23 amp LG battery). This thing is built like a tank! Jason was awesome and most helpful! Thanks guys!”

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Posted 6 years ago

“Really love my new wheels! So excited to use this”

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Posted 6 years ago

“Jason and eWheels always have taken care of me. The piece of mind with eWheels and the speedy shipping will keep me coming back.”

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Posted 6 years ago

“Great company with great customer service. There is a reason Jason and the eWheels team are highly spoken about, they care about their customers. So far I have bought a Turbowheel Lightning and Kingsong 16X and any questions I have had have been addressed quickly. I am glad I decided to spend my money with them.”

Helpful Report

Posted 6 years ago

“Very good communication and very organized. Would do business with again!”

Helpful Report

Posted 6 years ago

eWheels is rated 4.9 based on 3,804 reviews