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ewheels Reviews

4.9 Rating 3,641 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,641 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS β˜…β˜…β˜…β˜…β˜… Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 14th July 2025
Michael McDonald
ewheels 5 star review on 14th July 2025
Linda A. Waterman
ewheels 5 star review on 14th July 2025
Linda A. Waterman
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
925
Anonymous
Anonymous  // 01/01/2019
From early inquiries to updates after placing an order, Jason proved completely on top of his game. His explanations and prompt replies to questions were more akin to a conversation than an email exchange. Shipping was fast with excellent communication. Definitely will order again.
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Posted 9 months ago
Best service. Best people. And the best wheels. Takes the mystry out of buying a wheel.
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Posted 9 months ago
Great service, order came quick!
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Posted 9 months ago
They helped us with QC issues and worked with us proficiently to resolve them. Much appreciated.
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Posted 9 months ago
Very professional and responsive.
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Posted 9 months ago
While I was lucky to place my new EUC order just a couple days before the new shipment arrived, the wheels were prepared and shipped immediately. I received notice they were shipped out the same day they arrived at EWheels on a Friday and I received it on the following Monday. This was followed up with a very informative instructional email on the wheel by Jason McNeil to insure my set up and operation of the new wheel was flawless. Like all my previous orders, this was a great experience and the technical support was well beyond my expectations. They even cared enough to warn me of the dangers of such a powerful machine. I have much respect for Jason and his crew at EWheels.com and appreciate all of their efforts to ensure my satisfaction.
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Posted 9 months ago
Purchased a wheel from a previous owner and crashed it. Luckily the previous owner sold me the wheel still under warranty. Ewheels guided me throughout the mailing process. Not only did they have my wheel back in under 14 days after receiving it, they also added a tire and repaired my trolley handle upon request. And the team sent Velcro I forgot to ask for. Amazing job.
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Posted 9 months ago
Very happy with my new euc. It arrived quickly and in perfect condition, works great! πŸ‘
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Posted 9 months ago
Great customer service,a bit pricey but so is everyone. Great wheels. Thx ewheels.
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Posted 9 months ago
Great response time to my order, ordered on a Friday afternoon, had the wheel Monday (CA to CO). Good prices as well, and they were quick to respond to a "what's included" email. Will be purchasing my future wheels from eWheels!
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Posted 9 months ago
Awesome pre-sales support! It's hard to know what you need when you don't have ready access to a wheel to try out before buying your first one. The staff here helped take all of the guesswork out of the situation.
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Posted 9 months ago
Best company ever they will always get my moneyπŸ‘πŸΏπŸ‘πŸΏπŸ‘πŸΏπŸ‘πŸΏ
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Posted 9 months ago
Jason and team aim to please with their stellar support and services for EUC community. Hands down the best seller within the US market for EUC. Buy with confidence and rest assure they will be there for you.
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Posted 9 months ago
eWhees never disappoints, 7 Wheels and counting!
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Posted 9 months ago
I’ve been buying EUC’s and parts from EWheels for more than 5 years. They alway provide great customer service, standby the products they sell and are always quick about getting your order out once received.
ewheels 5 star review on 24th September 2024
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Posted 9 months ago
I just pre-paid for my fifth EUC from eWheels. Obviously, I am pleased with the exceptional customer service, so I keep coming back. I highly recommend eWheels.com!
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Posted 9 months ago
Had a fantastic experience with the eWheels time to find the correct escooter for my needs along with speedy shipping! 4 years later I came back for some spare parts and the eWheels team knocked it out of the park helping AGAIN! I would definitely recommend eWheels for your e-Needs!
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Posted 9 months ago
My first attempt to purchase did not go as planned due to a Shopify system problem. Ewheels Support was very patient with me as I panicked due to payment showing success and no order existed. The problem was resolved as quickly as terms allowed. I am very happy Ewheels was available to help and get a V14 under my feet as quickly as possible.
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Posted 9 months ago
Customer Service is above and beyond. Great communication. A+
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Posted 9 months ago
Ewheels has provided excellent after sale support of the wheels I have purchased, they have been very good with warranty repairs, and support when the warranty expires. They have been very dependable!
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Posted 9 months ago
ewheels is rated 4.9 based on 3,641 reviews