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eWheels Reviews

4.9 Rating 3,801 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,801 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 19th January 2026
Anonymous
eWheels 5 star review on 13th January 2026
Rory Harris
eWheels 5 star review on 18th November 2025
Ryan Gross
953
Anonymous
Anonymous  // 01/01/2019
They were real good to me no matter how many stupid questions I asked and emails I sent them they were always there to help
Helpful Report
Posted 6 years ago
Age: 50, Roads: paved flat with 20-30% hill grade, climate: tropical. I'm new to the EUC world. My 1st EUC is a KS14D, which I got because I wanted to learn and wasn't sure if I will get into riding a EUC. After only a month, I was already looking into a new, bigger wheel. I choose the KS16S because it had the range, power, speed and quality build reputation and a price I can afford. It is perfect for commuting/last mile, quick errand runs and cruising around. The weight is not to bad and the trolly handle is awesome. I got the quick charger so charging is cut in half.
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Posted 6 years ago
Best support in the business, Jason always makes sure that the wheels he sells are kitted out with enthusiast-level farkles such as tires and foot pedals. If you have the chance to purchase from ewheels for a little more money than a sketchy third-party reseller, choose ewheels every time.
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Posted 6 years ago
This is the 3rd wheel I have Purchased through EWheels. Jason and his team are great. They have the best customer service, and are prompt to help fix any problems with the wheels if an issue comes up. I will be buying more wheels from them in the future.
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Posted 6 years ago
Great support from Jason with prompt replies and advice from years of experience. I've owned 9 wheels before purchasing through Jason and this was by far the most streamlined experience. I'm excited to own this wheel for years to come (maybe unlike the others...)
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Posted 6 years ago
Very responsive. I even got counseling to consider purchasing a wheel of better performance and value.
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Posted 6 years ago
Best place to buy your wheel. Bought a ks14d last year and a Ks18xl this time. Both times, I received the wheel in 2 days
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Posted 6 years ago
My first wheel purchase. Jason offers best in class support. Very communicative. Beyond reproach. Would buy from him again!
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Posted 6 years ago
Really fast shipping - received my wheel in a few days. Great Company.
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Posted 6 years ago
Excellent service, super fast response and delivery. What more can you ask for?
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Posted 6 years ago
Purchased a KS-16S, then the fast charger, and then the neoprene cover. Each purchase has shipped quickly, detailed emails for updated shipping details and clear instructions. I will be purchasing from eWheels again!
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Posted 6 years ago
Fast delivery and so quick to respond via email. Had a missing bolt and they were quick to send it out.
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Posted 6 years ago
I have bought several EUCs, and recently a scooter from Ewheels. My experience is always great. Jason is wonderful to work with - responds to questions immediately, and provides excellent support. My recommendation is, if you want to buy an EUC or a scooter, buy it from Ewheels. Their prices and service are the best!
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Posted 6 years ago
Ewheels has stuff that works.
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Posted 6 years ago
Great scooter! Lots of power and speed for it's size and handlebars fold up making it very compact for carrying on the train
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Posted 6 years ago
customer service is the best! I originally was wanting to buy from Fluid Free Ride but the response to emails were so much quicker with EWheels and are completely understanding when things come up, no questions asked best customer service out there!
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Posted 6 years ago
Top Notch service! Very helpful and courteous!
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Posted 6 years ago
My experience with eWheels was great. I reached out to Marc on Reddit about the Gotway MTen3, he initially responded within hours, and answered my follow up questions within minutes. This is even more impressive because this interaction was late in the evening, way past 'normal' working hours. I ordered my wheel, and it was shipped the next morning. I received an informative email after the wheel had shipped, and received the wheel 4 days later as projected (I live in WI). They included upgraded pedals installed on the wheel and wrist guards at no extra charge. From my limited interaction with the eWheels team, you can tell they are passionate about what they sell, and want the best for their customers. I'm already in love with riding my wheel around and plan on purchasing another. I absolutely will be placing the order through eWheels again.
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Posted 6 years ago
Great service. The color I originally ordered was delayed and ewheels reached out and quickly made things right for me. Great experience and I really liked their web site.
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Posted 6 years ago
I continue purchasing from Jason and Ewheels because of the outstanding customer service and impressive selection of electric toys. He continues to achieve the gold standard with his quick responses and commitment to make his customers happy. 5/5!
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Posted 6 years ago
eWheels is rated 4.9 based on 3,801 reviews