ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It showed up. Issues are being dealt with.”

Helpful Report

Posted 6 years ago

“Great service, quick delivery, everything as promised and good communication regarding what to do when the product arrived, especially since Chinese instructions are not that clear”

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Posted 6 years ago

“Jason is always EXTREMELY helpful in making sure that all of my questions are answered (and I ask a lot of them). Because of this I have always had a wonderful experience when dealing with eWheels. I highly recommend Jason and ewheels to anyone considering an EUC or scooter.”

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Posted 6 years ago

“Jason at eWheels is great. I had about a dozen interactions via phone or email with him over the last year. He has always been helpful and his advice has panned out. I feel much more comfortable buying an expensive Chinese product from a real person with a warranty then getting something off a Aliexpress or Ebay. Jason has numerous fans on the forums and youTube. I will not buy my wheels anywhere else. Thank you Jason.”

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Posted 6 years ago

“All estimates given to me have been accurate and staff has been very helpful in assisting me with the Dualtron Thunder.”

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Posted 6 years ago

“Let me start off by saying Jason, your customer service is amazing, if you have any questions please send out an email to him, quick to reply,”

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Posted 6 years ago

“Purchasing from eWheels was a great experience. Jason provided appropriate shipment ETA updates without being asked and responded to product questions quickly and respectfully. What great customer service! I have purchased several items from this shop and I highly recommend them for your e-wheel needs.”

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Posted 6 years ago

“Timely feedback on changes in delivery, and a more human approach. I recommend them highly.”

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Posted 6 years ago

“Excellent customer service. I got my first wheel one year ago, and just purchased second one. Jason will always be there answering your questions and provide best experience. I won’t consider any other sources.”

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Posted 6 years ago

“Nothing can compare to dualtron.”

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Posted 6 years ago

“If you live in the USA, buying a scooter or EUC from anyone but eWheels is likely a bad decision. Jason (eWheels) will support anything he sells beyond the limits of what the manufacturer will do. I have purchased a KS18L (first batch that had trolley problems), and a regular charger and fast charger for the KS18L. He took care of any first batch problems with the KS18l and shipped the chargers the same day as they were ordered. When "I" wrecked the anchors on the inner shell via a crash and damaged the trolley rails, he offered to send replacements free of charge although it was totally not his responsibility. Can't wait, want to save a few bucks go elsewhere .. good luck with that.”

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Posted 6 years ago

“After a lot of online research I decided to buy an Inmotion Glide 3 (V8). This could only be got online. eWheels have the best reputation for service, and are in-country. They also included a wheel cover and wrist guards, so I bought this expensive/difficult to ship item from them. eWheels came up trumps. Their advice, the wheel, and after-sales service were all very satisfactory. Since then I have put >1,300 miles on this wheel (age 73) and have just upgraded to the larger V10 pedals. This purchase has significantly increased my enjoyment of retirement. I'm very pleased.”

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Posted 6 years ago

“Great customer service, comminication, professionalism, and pricing! Highly recommended =)”

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Posted 6 years ago

“Many thanks to ewheels team for their effort even when it seemed that all world against us :)”

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Posted 6 years ago

“Let me start of by saying this is an amazing!! 🛴 omg! The Speed!👌🏽. so Going to Keep this short, Distance is great if you don’t Use turbo, 10-10 great build top speed going flat was 50mph gear 3/turbo, get 30-35 miles considering hills done 32 miles in one day so far. You can cruise on gear 1 or 2 at good speed and get 40+ miles, just got to learn you battery as distance”

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Posted 6 years ago

“I must say thank you to ewheels for their great customer service. I actually purchased My KS18S from Jason at Ewheels wasn’t sure what to buy for my size and I must say the KS 18S is perfect. I need to say that words can’t explain how amazed I am with this thing. I have a KS16S but i am blown away by the proformence of the KS18S,this is a awesome device and I’m a proud owner of one. The speakers are awesome and sound really loud without distortion. Thanks. Shelby”

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Posted 6 years ago

“Great website, 100% reliable, easy to navigate.”

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Posted 6 years ago

“I had a flawless experience ordering my Solowheel Glide 3 from ewheels.com. Their website is very informative and provides a great amount of information about different ewheels. The chart they provide breaks down the essential details about each ewheel, which makes the decision process much easier. The ordering process was simple and they shipped out my item right away. I was also updated on each status change with my item, right up when it was delivered. I highly recommend ewheels.com for any ewheel purchase, and will definitely use them again when the time comes for a new one.”

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Posted 6 years ago

“Good company! eWheels was in touch with me during the purchase (I called ahead about shipping time and signing for the package - the eWheels guy then emailed me thanking me for the call and order.)”

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Posted 6 years ago

“I recently had issues with my wheel Not charging. Contacted Jason and in minutes he responded. He evaluated the issue and sent me a replacement charger and sure enough, it fixed it. Top notch service, bought 2 wheel from them already and will continue to support them. Thanks, Ed”

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Posted 6 years ago

ewheels is rated 4.9 based on 3,664 reviews