eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,884 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

Write Your review

Tell us how eWheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

957

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had previously bought a KingSong 14C from Ewheels and so when I was in the market for a new one, I of course returned to Ewheels. Jason and his team are amazing and I would gladly pay more to buy from a reputable dealer who stands behind his product! If you are looking for something electric with a motor, you won't go wrong with Ewheels!”

Helpful Report

Posted 6 years ago

“I’ve only ridden the scooter a handful of times so far, but I do enjoy the ride. It’s fast, responsive and a smooth ride. Heavy duty construction.. you can feel the quality. I love the lights. It makes you very visible to pedestrians and motorists alike. With that being said, the lights aren’t terribly adequate for your own view of the road. I’d suggest a more powerful headlight. Possibly a light and horn combo as the bell that it comes with would be hardly audible on a noisy street. Aside from the lights and bell that it comes with I’d like to see a thumb throttle on it. It has two sets of brakes and the brake handles are on the front side of the handlebars. The throttle handle is on the front side of the handlebars as well which makes breaking in an emergency situation a little complicated. One reason I purchased the ewheels over other competitors is that they’re located in the US and their customer service response is on point. I’ve dealt with other companies with high end scooters, like joyor and their service is the worst I’ve seen in any facet of retail. Multiple emails and no response. Unacceptable for a price tag north of $700. The direct competitor for the turbo wheels dart, PEV Zero 9 customer service left much to be desired as well.”

Helpful Report

Posted 6 years ago

“Already learned how to ride it and love it also good customer service”

Helpful Report

Posted 6 years ago

“Ordering and shipping and the ease was surprising, however with this type of unit, I wouldnt mind if there was a slight price increase if you would in include a stand with the unit. So far so good”

Helpful Report

Posted 6 years ago

“Jason at E Wheels is hands down the easiest person to deal with, Generally he responds within 1 hour or less. He really help me find the perfect wheel for me.”

Helpful Report

Posted 6 years ago

“Great company, super-fast response time.”

Helpful Report

Posted 6 years ago

“I got my wheel last week and I already have 60 miles on it. The shipping was crazy fast only 2 days.”

Helpful Report

Posted 6 years ago

“Amazing support and prompt on processing the orders...got my recent wheel mten3 on time. I will be saving for either the gotway msx or kingsong ks16x. Keep up the good customer support! Lorenzo V.”

Helpful Report

Posted 6 years ago

“Arrived very quickly, just as I had hoped.”

Helpful Report

Posted 6 years ago

“You guys were very helpful and accommodating to my needs with delivery and very patient with my requests thanks again!!”

Helpful Report

Posted 6 years ago

“Excellent customer service, was kept well-informed about any delays with the order.”

Helpful Report

Posted 6 years ago

“ewheels provided me with unparalleled customer service and communications. Their response times are extremely fast and the product I bought is superior to others I’ve rented and purchased. Best company I’ve done business with in a long time. Great job, guys!”

Helpful Report

Posted 6 years ago

“This an amazing company that sells incredible scooters. The customer service is prompt as well as intelligent. After ordering a scooter I decided to get a faster one and they had no problem with having the item shipped back while it was in transit and sending out the other scooter. Delivery time was excellent. I would only order these types of expensive scooters from ewheels. The scooter I ordered had a small scratch on it from the shipping, but it was just a scratch.”

Helpful Report

Posted 6 years ago

“Excellent service and products from eWheels. I was so happy with the purchase and service of my first scooter, that I decided to buy a second. Thanks Jason for a fantastic experience!! Jeff J.”

Helpful Report

Posted 6 years ago

“Jason was always quick to respond to any questions I had and any issues were taken care of quickly and without fail on Ewheels part at no expense to me. Great company, fully recommend.”

Helpful Report

Posted 6 years ago

“delivered quickly and a great product thus far 👍”

Helpful Report

Posted 6 years ago

“Order was quickly shipped out and received with no issues.”

Helpful Report

Posted 6 years ago

“Picked up a Tesla V2 from ewheels, and the service and product are top notch. Been riding the wheel nonstop, have over 80 miles in 3 days since receiving it. Blown all expectations out of the water. Do yourself and buy from ewheels now!”

Helpful Report

Posted 6 years ago

“Jason is super responsive to questions and overall service was awesome”

Helpful Report

Posted 6 years ago

“Extremely happy. First time buyer what a great experience. After sales and customer service is outstanding. Communication and response time excellent. Ewheels team and Jason will not leave you hanging. This is my go to place for my EWheel needs.”

Helpful Report

Posted 6 years ago

eWheels is rated 4.9 based on 3,884 reviews