eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,930 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,930 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 10th September 2026

959

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication, excellent employees who are always willing to chat and answer questions and give me the best possible product for my needs.”

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Posted 6 years ago

“eWheels did an excellent job of answering all of my questions before I placed the order. Both Jason and Marc were fantastic. I did have some very minor issues and all were addressed by Jason and in a very timely fashion. If you are trying to decide between two or three electric scooters, it really does help to reach out to them and they will help you determine what will work best for you.”

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Posted 6 years ago

“Jason is excellent with his customer service. I definitely would order from eWheels again.”

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Posted 6 years ago

“Everything looks great! Just need to wait for the cold weather to go away. Thanks!”

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Posted 6 years ago

“This was my first purchase with ewheels and our very first EUC purchase. From all the research and reviews I must say it was the best choice we made to choose ewheels. Customer service and quick shipping is what we look for living in Hawaii and you can’t go wrong when you shop with ewheels.”

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Posted 6 years ago

“Good communication, very prompt in responding to emails. I appreciate that. Thank you.”

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Posted 6 years ago

“Excellent support, great buying experience. They answered all of my questions and were so helpful. Very glad that I made my purchase through ewheels.”

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Posted 6 years ago

“Jason has been very responsive and quick to make things right when they go wrong. See my review of the InMotion V8F I received last week from EWheels. Very satisfied with his service. Update on the V8F. Jason sent me a replacement and the new wheel is fine, very smooth, light, quick, and agile, with no cutout problem. The new wheel combined with Jason's great service---it's all good now. Very pleased.”

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Posted 6 years ago

“I bought a V10F from ewheels a few months back. Before I purchased I called and asked a question. The guy was very nice and helpful. Since then I have put 800 miles on my wheel. I have ran into two issues with my wheel. First a pedal broke (which is a common issue that inmotion has solved), ewheels had two new pedals to my house with 2 days. Second was an issue with a loose bolt. Once again the guy at ewheels was quick to give advise on what the issue could be and helped me fix it. So far I am very happy with ewheels and will purchase my next wheel from them.”

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Posted 6 years ago

“Super fast shipping! Ewheels has been very communicative, helpful, and solution oriented during the entire process.”

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Posted 6 years ago

“The eWheels team sets the standard for customer service that other businesses should try to emulate. They do exactly what they say. My order actually arrived early and in perfect condition. Their website provides a ton of useful info and Jason’s email prior to delivery was very helpful. I wouldn’t think of going anywhere else for my EUC needs.”

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Posted 6 years ago

“Some of the best after sales service I’ve seen. They took my concerns and questions very seriously. Where I expected some other companies to simply dismiss a question of mine, they actually took the time to look into it. Bravo to Jason and his team.”

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Posted 6 years ago

“Ordered the E-Twow GT on a weekend and it was shipped the following business day, couldn't ask for more.”

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Posted 6 years ago

“What customer service is supposed to be. A pleasure to work with, and a proper intro to the sport.”

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Posted 6 years ago

“Have done a wonderful job!”

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Posted 6 years ago

“This was my 2nd order from ewheels. Ordering was very easy and quick just like last time. FedEx delivery ended well but there was some confusion about the location of the item and destination address (I re-directed it to a local FedEx store since signature required). Order was a day later than estimated (NC).”

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Posted 6 years ago

“Jason and Marc, at ewheels, handled all my questions. Purchasing was easy and delivery only took a couple days here in CA. So far, I’m happy with this purchase. I’m assured I can count on their support if I have any issues.”

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Posted 6 years ago

“I live in Reno Nevada. I ordered a Kingsong 16X as my first EUC. I received my new EUC within two days. I was extremely happy receive my order that quickly. After my order, I was sent initial instructions, which were very helpful. I learned to mount and ride the EUC in an hour. I am very happy with Ewheels!”

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Posted 6 years ago

“Regarding my recent purchase of the King Song 16S, I found the shopping easy on the site, the price very competitive with the year-end special discount and shipping offer very valuable. What surprised me most was when you said 3 days for delivery, it was exactly three days. Fantastic considering the selection of the basic shipping option. The product arrived in good shape and charged up fully without issues. I am still just getting used to standing up on it without falling over in my hallway until the weather gets decent enough in Seattle to hit the local park for more robust personal training. It's a beautiful machine and I am looking forward to rocking it in the months ahead down the many bike paths in the region.”

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Posted 6 years ago

“They were great! Responded quickly to my emails and my scooter actually arrived a day early! Love my turbowheel swift! I’d recommend ewheels to anyone.”

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Posted 6 years ago

eWheels is rated 4.9 based on 3,930 reviews