ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What customer service is supposed to be. A pleasure to work with, and a proper intro to the sport.”

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Posted 5 years ago

“Have done a wonderful job!”

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Posted 5 years ago

“This was my 2nd order from ewheels. Ordering was very easy and quick just like last time. FedEx delivery ended well but there was some confusion about the location of the item and destination address (I re-directed it to a local FedEx store since signature required). Order was a day later than estimated (NC).”

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Posted 5 years ago

“Jason and Marc, at ewheels, handled all my questions. Purchasing was easy and delivery only took a couple days here in CA. So far, I’m happy with this purchase. I’m assured I can count on their support if I have any issues.”

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Posted 5 years ago

“I live in Reno Nevada. I ordered a Kingsong 16X as my first EUC. I received my new EUC within two days. I was extremely happy receive my order that quickly. After my order, I was sent initial instructions, which were very helpful. I learned to mount and ride the EUC in an hour. I am very happy with Ewheels!”

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Posted 5 years ago

“Regarding my recent purchase of the King Song 16S, I found the shopping easy on the site, the price very competitive with the year-end special discount and shipping offer very valuable. What surprised me most was when you said 3 days for delivery, it was exactly three days. Fantastic considering the selection of the basic shipping option. The product arrived in good shape and charged up fully without issues. I am still just getting used to standing up on it without falling over in my hallway until the weather gets decent enough in Seattle to hit the local park for more robust personal training. It's a beautiful machine and I am looking forward to rocking it in the months ahead down the many bike paths in the region.”

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Posted 5 years ago

“They were great! Responded quickly to my emails and my scooter actually arrived a day early! Love my turbowheel swift! I’d recommend ewheels to anyone.”

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Posted 5 years ago

“Jason and eWheels are so spectacular to deal with it’s unbelievable! They communicate very fast, ship very fast and if anything seems wrong or needs clarification with your scooter, they troubleshoot almost immediately. I’ve purchased FOUR high end scooters from eWheels and each of them have been amazing! Thank you Jason for accommodating my requests — can’t say anything more positive than PLEASE reach out to eWheels for your mobility devices (before you consider another scooter marketplace) you WILL be taken care of and 100% happy!”

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Posted 5 years ago

“Very quick and thorough service. The day I placed an order, and email was sent telling me that my wheel and accessories would be sent out in two shipments, and included a very thorough guide to using the wheel (and recommendations if I was a new to using an electric unicycle). I'm very happy with the service I have received.”

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Posted 5 years ago

“Great Communication, super fast shipping and included extras with my new wheel. Happy with my purchase”

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Posted 5 years ago

“I was initially amazed how quick they respond to my emails but when I received my EUC 3 days after I posted my order with free shipping, I realized these guys are in serious business. Totally impressed. I'm hoping that I will not need to contact them for repairs in the future but I'm confident that if it happens they'll have my back.”

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Posted 5 years ago

“Great communication, fast shipping, awesome product, look forward to doing business in the future!”

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Posted 5 years ago

“Can't be more impressed by attention and support. I worked with Marc and Jason. The purchase went smoothly and the delivery across the whole continent was even faster than advertised!”

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Posted 5 years ago

“EWheels did a fine job. Although, I was under the assumption that I would receive the 3” tires with my purchase along with the fast charger. Not a big deal, perhaps I just misunderstood the advertisement on the website. One said 3” wide tires vs 2.5”, one said quick charger, I guess it meant one or the other. The delivery was a few days late, but I’m assuming that was due to the grapevine getting snowed in and shut down. Not EWheels fault. All in all, a pleasant purchasing experience.”

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Posted 5 years ago

“I purchased my GotWay Monster and my KingSong 18XL through Ewheels. Great products great service. Jason was very responsive on all my Email inquiries and followed through perfectly with all the support needed. I’ll be buying all my EUC stuff here for sure! Chris”

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Posted 5 years ago

“Jason and Ewheels is the go-to for any electric scooters and EUCs. Customer service is top notch and you are guaranteed that you will get help if needed about any product you buy from Ewheels!”

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Posted 5 years ago

“short review of ewheels... Love working with Jason. He takes a layer off the uncertainty factor dealing with a Chinese Manufacturer that sets my mind at ease knowing that he stands behind his products. Customer service means a lot in this industry and Jason comes thru above and beyond. buying from ewheels gives you the confidence you will be getting a working warrantied product from a reputable company.”

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Posted 5 years ago

“i love this wheel”

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Posted 5 years ago

“I’m a week into riding my KS16X and it is a fantastic machine!! Love it!! It truly is a beauty. Get a lot of stares and wows from the public. Ewheels has been truly fantastic!! Fast easy process. Customer service is tops!! Jason, thanks for everything!! This is my second EUC from ewheels and it’s been great!!”

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Posted 5 years ago

“This company is absolutely amazing. They email you back quickly and the shipping is blazingly fast. I intend to do all my EUC shopping with them. Other companies should be this good.”

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Posted 5 years ago

ewheels is rated 4.9 based on 3,664 reviews