eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,880 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service!! very helpful team and quick shipping”

Helpful Report

Posted 6 years ago

“Purchase and shipment was a breeze. Big shout out to the "starter" email Jason sent out, which included a handy "how to ride" YouTube link. Without that, I'd probably be lost.”

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Posted 6 years ago

“Among the best customer service I've ever received in any industry. Always prompt replies and helpful advice. The hype is real”

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Posted 6 years ago

“Purchased a fast charger for my inMotion v10f and it works awesome! It’s also used for the 84v gotway wheel so when I ride with Zen and the Euc Las Vegas group we can charge other wheels as well... Thank Jason and Zen!”

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Posted 6 years ago

“I bought a used v10 from OfferUp that only came with the slow charger so I purchased the rapid charger from ewheels. It was in possession 2 days earlier then I thought and the customer service from ewheels has been too notch”

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Posted 6 years ago

“After months of looking at scoots and reading online reviews, we finally bought two Swifts for the family to use (two teens and two adults). Upon arrival, one of the scooters kept shutting off, and after a quick back and forth with EWheels, they sent me a prepaid label and I sent it back while they sent a replacement the same day: really great service and response time, even if it was a bummer. As for the scooter: it is bigger and better built than I thought it looked in the picture. Its actually really impressive. The dual shocks on the rear work well, and the pneumatic front tire with small spring shock work okay, though I see why bigger tires equals a better ride. The Swift is plenty powerful, and I even had my neighbor try it out because they have the ninebot max, and they said it has a lot more power than theirs. Although I wouldn't want any more power for my two teen girls, I wouldn't mind a bit more power for myself, as we live in a really hilly area and it does slow down going up the big hills (I guess I'll have to look at the lightning for myself). The scooter's lights are totally adequate, though it doesn't have the fancy light effects of the 9, but for $200 less, it was a good choice. The breaking is great, another benefit over my neighbors ninebot max, and I'm glad that it has dual mechanical breaks to go with the regen brake. Overall, we are happy with it; I'm not totally sure how the real world range is, though my daughter did take it a couple of miles to her friend's house and back and it's still reading full charge. Thanks again for the great customer service. Update: after a couple weeks with them, we really like them. They easily go the 10 miles of hilly bike paths we bought them for with juice to spare. The rear shocks soften up a little too much for a 175lb rider, but are still better than no shocks, and they are perfect for the two teens. They do die on steep hills, but all single motor scooters do, from what I hear. The only other thing to say is that its way better than our neighbors ninebot max. Faster, peppier, better range, and shocks...”

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Posted 6 years ago

“Jason is very responsive with emails so there isn't much worry about problems. Prior to buying, I emailed eWheels with questions about the different wheels, specific the ks16x and ksq8xl. He was quick to respond to the questions without being biased or pressing for a quick sale. Post purchase, Jason also helped address some concerns about the king song app.”

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Posted 6 years ago

“Bought a King song 16x from ewheels and the transaction was awesome. They answered several pre-purchase questions through emails and even canceled a previous order I had placed with a prompt refund. Excellent customer service! And getting quality free wrist guards thrown in was nice touch. A little advice if you are new to electric unicycles, protect your investment with gaffers tape during the learning phase. It has paid off.”

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Posted 6 years ago

“After purchasing two EUCs and an electric scooter; some order cancellations and a poorly selected item that was straightened out and still delivered the next day; I'm impressed and very happy with the quality of people taking care of business at eWheels.”

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Posted 6 years ago

“Have dealt with Jason several times, and he's always been very helpful. I will continue to purchase my euc's and supplies from ewheels as long as they keep taking good care of me :)”

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Posted 6 years ago

“Super fast delivery. Easy to follow instructions. Great transaction!”

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Posted 6 years ago

“I decided to buy my new Kingsong 16S from ewheels because of the good reputation this company has among electric vehicle enthusiasts. My experience was great with immediate emails and follow ups right after my purchase as well as tracking information. You really can't go wrong with these guys!”

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Posted 6 years ago

“As an experienced EUC rider, I had to do some research before purchasing my next wheel, but I didn't have to shop around to decide where to buy it. Jason at eWheels.com is an EUC advocate; working with manufacturers to improve their products, helping with app development, and supporting the industry as a whole. I ordered my new wheel on Sunday night and received it Tuesday afternoon -- and with a free pair of wrist guards.”

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Posted 6 years ago

“My new Inmotion wheel was purchased at a competitive price, shipped immediately and arrived in perfect condition with some extra goodies. No complaints whatsoever.”

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Posted 6 years ago

“The prompt replies to my questions from eWheels was great and informative. Had numerous questions, in piecemeal, and all answered promptly. Product shipped same day I placed order which was impressive. eWheels is a class organization who seems to prioritize customer service and communication. Excellent experience!”

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Posted 6 years ago

“I ordered a second wheel from eWheels shortly after my first purchase arrived. The second wheel arrived very quickly (this time, the wheel was in-stock and did not have to wait to get shipped from China). In addition, eWheels threw in a bonus rapid charger, which works wonderfully! I really appreciate the level of service that eWheels provides as my "customer advocate" when dealing with a manufacturer based in a far-away country. I'll definitely be buying from eWheels again.”

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Posted 6 years ago

“I ordered a E-Twow scooter from eWheels and they proved to be very professional with prompt shipping. Order placed, was quickly shipped and package/scooter arrived as advertized. I am very happy with eWheels service and I highly recommend it.”

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Posted 6 years ago

“Love ewheels, best customer service by far. I highly recommend. Yes you might find the same scooter for a little cheaper but you will not get the service ewheels provides. That to me is worth every penny!”

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Posted 6 years ago

“So recently buying the swift after weeks of research. I can definitely say that I’m not disappointed at all in any way! I’ve already put 50 miles on it and it’s performing up to par with what is advertised. So far at 170lb I can hit 24mph on a flat at full charge and evens out at 23mph once the ride goes further on. The range so far and battery is awesome I was really weary of the range but after riding on mode 3 (which is the highest speed 24mph) I was able to travel on a 13 mile trip and back with 3bars left over. Keep in mind I wasn’t riding at 23 for the whole duration. In real world in NoVa with the traffic and hills the battery is amazing, keep in mind that you will be cruising along if you’re aware of other cars and vehicles on the road along with pedestrians. Suspension is really nice you feel it on bigger bumps as for small ones they’re dampened out by the air tire in the front. I haven’t bottomed out on it so those riding in the heavier side should be fine til the high 190 range. The air filled front had me worried at first but with slime as a safety measure everything should be good to go on a flat tire. The rear Solis is definitely good even rode in the rain and the traction is pretty good for wet riding. Brakes are superb considering that all other models have only one. Riding this in the rain made me realize the appreciation for the two brakes. Overall satisfied! I only regret not getting the fast charger for less charge times haha!”

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Posted 6 years ago

“Great service. Answered all my questions swiftly to allow me to choose a great scooter! Thanks”

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Posted 6 years ago

eWheels is rated 4.9 based on 3,880 reviews