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ewheels Reviews

4.9 Rating 3,682 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,682 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS β˜…β˜…β˜…β˜…β˜… Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
First-time user here. eWheels is exceptionally responsive and informative, shipping is fast. No complaints.
Helpful Report
Posted 3 years ago
Horrible service. No one is returning my calls. I been trying to get a replace wheel. I had the scooter for three days and now have a flat tire. I’m extremely disappointed.
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Posted 3 years ago
So excited to finally have my Inmotion V12 HT! Is just as fun and as good as all the reviews say. Thank you to EWheels for helping me get my wheel.
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Posted 3 years ago
Amazing customer service, very quick response times and Jason will take care of you right away. Great trustworthy company.
ewheels 5 star review on 23rd June 2022
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Posted 3 years ago
Wheel came within a week. Everything worked well. Definitely would buy from again. Item was shipped out right away!
ewheels 5 star review on 22nd June 2022
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Posted 3 years ago
Jason was a great resource to talk to. Helped me out when I decided to switch the wheels I was ordering.
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Posted 3 years ago
I was have a problem with my V11 and ewheels team help me very well I feel safe to spend my money here It’s a great experience πŸ‘πŸ» Thank you Jason for your support
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Posted 3 years ago
eWheels got my EX.N HT out to me very fast and gave me great customer service!
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Posted 3 years ago
Jason and The e-wheels team, we're great with updates and responses to all my questions as I pre-ordered the V12 HT, and accessories. I will continue to support their shop as I continue on my EUC journey. I'm very happy with my purchases so far especially because I know they stand by their warranties.
ewheels 5 star review on 20th June 2022
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Posted 3 years ago
I saw a few recommendations on Reddit and decided to go this route. Ordered my EUC on a Sunday and received it the following Wednesday. Everything was great! I didn't order wrist pads but some XL (just my size) wrist pads along with some sticky padding for the EUC were both included. The unit worked right out of the box and I didn't need to install anything at all. Very pleasant experience from start to finish. Now, if I could only figure out how to ride this thing.
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Posted 3 years ago
After purchasing a KS 16x from eWheels last October I decided I wanted to add the KS s18 to the mix. I had been looking at suspension wheels for some time and when I learned about the Molicel battery packs I was sold. The s18 showed up in a couple of days but unfortunately the shock was non-functional. eWheels immediately located a replacement shock and had it shipped. The replacement took about 10 minutes and I was off and running. Another reason to buy from a reputable company that stands behind their products.
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Posted 3 years ago
The machine is very responsive and easy to ride for me as a total beginner. I am still in the process of learning how to ride inside of the gym before going real world outside. I practice about 10 to 30 min a day and I was already feeling comfortable on the 2nd day. I still lose balance sometimes and fall once or twice a day. Once I master riding it without falling, I will find my helmet, knee pads, and wrist guards and be ready to ride on the pavement.
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Posted 3 years ago
Ordered my V-12 but accidentally ordered the wrong high speed charger with it. Ewheels team emailed me to confirm charger instead of sending the wrong one. My mistake was caught and corrected right away. This is my second order with Ewheels. What a great team!!
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Posted 3 years ago
I bought a v12 high speed with a fast charger and it is probably the best thing ive ever invested in and it came 100% charged so thank you vary much nothing but positive vibs to ewheels
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Posted 3 years ago
Great customer service. Quick, clear, and informative responses.
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Posted 3 years ago
Excellent customer service! Despite the included scooter carrying strap not arriving with the scooter as expected, eWheels quickly sent another strap on its way. Unfortunately, the strap does not seem to be compatible with the E-TWOW GT SE due to its design (or I could just be too stupid to figure it out). A different website (https://theescooterco.com/products/e-twow-shoulder-strap) reveals that "this shoulder strap is compatible with the E-Twow S2 Booster, Master and Eco, as well as the URBN 2.0, 2.1 and 2.2." - notably NOT the GT series. Now I have a strap that does nothing for me. Maybe I can return it or pass it on to someone else who can use it...
ewheels 4 star review on 18th June 2022
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Posted 3 years ago
Excellent customer service and communication - thanks for the help choosing my first wheel. It has been everything I wanted and more so far.
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Posted 3 years ago
eWheels has been one of my best online order experiences. Very helpful product descriptions to help make my wheel selection. They delivered my KS16S wheel in two days as promised and I couldn't be happier with the purchase.
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Posted 3 years ago
I had caught a flat first day of riding. I reached out to ewheels and they cared for me. They sent me replacement tires and tubes 10/10 customer service. Will buy again!
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Posted 3 years ago
Great customer service i had originally ordered the new veteran Abrahams William reached out to me about some issues that people had been having with cutouts. However I did not see the email But they were thorough enough to call me the day that my wheel was shipping out they filled me in on the issue and answers all my questions. I did end up making a change to my order but they still sent it out that same day and i am very pleased wth my decision to switch to the commander that beast has range for days i love it
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Posted 3 years ago
ewheels is rated 4.9 based on 3,682 reviews