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eWheels Reviews

4.9 Rating 3,802 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,802 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 19th January 2026
Anonymous
eWheels 5 star review on 13th January 2026
Rory Harris
eWheels 5 star review on 18th November 2025
Ryan Gross
953
Anonymous
Anonymous  // 01/01/2019
EWheels is On Point!! Great fast service and they will not only keep you posted on your order status but costumer service is there to answer any questions you will have. Awesome , smooth, professional transactions with EWheels.
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Posted 6 years ago
Love My new scooter thanks Jason
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Posted 6 years ago
Awesome product and as advertised..... My new Turbowheel Lightning is bad ass, built well and fast! I also, got the Rapid charger (which has a percentage setting for longevity of my new 23 amp LG battery). This thing is built like a tank! Jason was awesome and most helpful! Thanks guys!
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Posted 6 years ago
I’m disappointed with the time I had to wait.
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Posted 6 years ago
Really love my new wheels! So excited to use this
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Posted 6 years ago
I ordered a kingsong speed charger and asked for an additional adapter for an old gotway charger to kingsong that I wanted to use as a backup for kingsong, because I don't have any gotways anymore. Instead I was sent a gotway speed charger with an adapter to kingsong, which does work, but is not what I requested, and is a bit annoying.
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Posted 6 years ago
Jason and eWheels always have taken care of me. The piece of mind with eWheels and the speedy shipping will keep me coming back.
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Posted 6 years ago
Great company with great customer service. There is a reason Jason and the eWheels team are highly spoken about, they care about their customers. So far I have bought a Turbowheel Lightning and Kingsong 16X and any questions I have had have been addressed quickly. I am glad I decided to spend my money with them.
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Posted 6 years ago
Very good communication and very organized. Would do business with again!
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Posted 6 years ago
Great selection, fast delivery and competitive prices.
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Posted 6 years ago
Quick shipping, free extra accessories such as gloves and cover. Unfortunately there was no list with the contents of the box, so I couldn’t check if anything wasn’t included. I’m writing that because when I received my Glide 2 (from Amazon) I also got a rear anti-splash wing, that protects your wheel and yourself from dirt when riding in the wet weather.
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Posted 6 years ago
I've ordered 3 wheels from Ewheels: KS16S, MSX, and a KS16X. I've also bought an extra shell and pedals for my KS16S. The sales experience with Ewheels has been excellent, Jason and Company kept me very well informed every step of. the way. They rank at the top for support and follow through.
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Posted 6 years ago
The team at eWheels has the best customer support of any online retailer I have ever dealt with. Products are priced competitively and the after the sale communications are way beyond what is expected from a typical e commerce business. I have bought from others before but I am never as satisfied with the process as I am with ewheels.
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Posted 6 years ago
I have absolutely nothing but great thoughts about this company. From the updates they give you on any delays, to assistance they give if you run into issue with a product. Shot out to Jason for being awesome (as if he hasn’t heard that enough). This is my third big purchase for this. I company and look forward to my next.
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Posted 6 years ago
Very good customer service! Thanks eWheels for that!
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Posted 6 years ago
Excellent people to deal with. Super fast response. Item securely packaged.
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Posted 6 years ago
LOVE, LOVE, LOVE eWheels.com and Jason the owner. Incredible service before, during, and after. Nobody works harder for their customers.
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Posted 6 years ago
Great communication, very competitive shipping costs and top quality customer service and free bonus items. Jason has been most helpful throughout the process and I can tell he really has a passion for the items he sells.
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Posted 6 years ago
Ewheels is the best of the best. You can have peace of mind buying from Ewheels, the support from this company is very very good. 1) They are willing to help you out as far as any issues from your product you bought from them. Buying from China product is very risky taking a chance without support guarantee. If they do it will take forever. 2) Jason will give you honest advise about the product. 3) the price is guarantee cheaper than the others.
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Posted 6 years ago
excellent service!!!
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Posted 6 years ago
eWheels is rated 4.9 based on 3,802 reviews