eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ewheels provided me with unparalleled customer service and communications. Their response times are extremely fast and the product I bought is superior to others I’ve rented and purchased. Best company I’ve done business with in a long time. Great job, guys!”

Helpful Report

Posted 6 years ago

“Still waiting to receive my product for some explained reason it didn't ship until till I called support which was helpful so I should receive it in three more days.”

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Posted 6 years ago

“This an amazing company that sells incredible scooters. The customer service is prompt as well as intelligent. After ordering a scooter I decided to get a faster one and they had no problem with having the item shipped back while it was in transit and sending out the other scooter. Delivery time was excellent. I would only order these types of expensive scooters from ewheels. The scooter I ordered had a small scratch on it from the shipping, but it was just a scratch.”

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Posted 6 years ago

“I love the 18xl thank you Jason 😎😎😎😎”

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Posted 6 years ago

“Excellent service and products from eWheels. I was so happy with the purchase and service of my first scooter, that I decided to buy a second. Thanks Jason for a fantastic experience!! Jeff J.”

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Posted 6 years ago

“The Hornet is put together nice. I gave a 4 because the packaging is less than to be desired. Fed X is horrible as the box came with numerous holes. Inside it was not damaged but the styrofoam they use was broken up and created a huge mess.”

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Posted 6 years ago

“Jason was always quick to respond to any questions I had and any issues were taken care of quickly and without fail on Ewheels part at no expense to me. Great company, fully recommend.”

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Posted 6 years ago

“Like the scooter vey much. after 2 rides happy with it.Read some bad reviews.Hoping that I won't have problem with parts later on as the review had. However it is really difficult to get to know the scooter. without a good manual or video.It Is really a solo learning experience.”

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Posted 6 years ago

“delivered quickly and a great product thus far 👍”

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Posted 6 years ago

“eWheels provided a great buying experience and the wheel arrived within a week. They were quite responsive vie e-mail, and were able to provide some guidance on which wheel to get.”

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Posted 6 years ago

“Order was quickly shipped out and received with no issues.”

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Posted 6 years ago

“Picked up a Tesla V2 from ewheels, and the service and product are top notch. Been riding the wheel nonstop, have over 80 miles in 3 days since receiving it. Blown all expectations out of the water. Do yourself and buy from ewheels now!”

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Posted 6 years ago

“Jason is super responsive to questions and overall service was awesome”

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Posted 6 years ago

“Extremely happy. First time buyer what a great experience. After sales and customer service is outstanding. Communication and response time excellent. Ewheels team and Jason will not leave you hanging. This is my go to place for my EWheel needs.”

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Posted 6 years ago

“It was extremely easy to buy from. The charts you provide helped me choose. Also I've never had somebody who gave me a rundown of how it works in an email. I love it.”

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Posted 6 years ago

“Ewheels is an amazing site with amazing customer satisfaction! My experience with ewheels has but nothing but amazing, from the products they sell, the payment flexibility, and customer support. Jason and his team are always quick to respond and help out any way possible. Have an issue with your product? They are there. Need help splitting payments between cards? They are on it. Want customer satisfaction? They are there to ensure you have it! Hands down the best site for Personal electric vehicles!!!”

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Posted 7 years ago

“Outstanding - positively wonderful customer service. Highly recommend !”

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Posted 7 years ago

“Marc and Jason went above and beyond in answering my questions, providing a great deal and fast, excellent service, and answering yet more questions after my wheel was received. I cannot recommend ewheels enough, I am happy they exist, and that everyone can get a niche product with reliable customer service.”

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Posted 7 years ago

“Very good communication. Very well informed with my purchase and delivery.”

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Posted 7 years ago

“Second purchase from these guys and its amazing, I am loving the KingSong 18XL, its a monster on the road and off the road. Tons of power and an exceptional battery life, has modes for beginners, riding mode and advanced mode, Riding mode is really nice! No complaints at all. Also got the protective cover with the upgraded motor. This thing is amazing, highly recommended. The people at ewheels are amazing to deal with, honest and upfront, look no further if you are going to plan to purchase a wheel”

Helpful Report

Posted 7 years ago

eWheels is rated 4.9 based on 3,941 reviews