Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,687 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,687 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
I purchased my MTen3 and 100v MSX from eWheels and couldn’t be happier with this company. They have outstanding customer service and go out of their way to make sure that their customers are completely satisfied. I wholeheartedly recommend eWheels without hesitation.
Helpful Report
Posted 6 years ago
I had a good experience with Ewheels. I was able to upgrade my order at the last minute. All I did was email then and they called me back in minutes. I'll be purchasing my next week from them soon.
Helpful Report
Posted 6 years ago
Ordered a Kingsong ks 14s and overnight I decided that a bigger 16s would be better. Emailed eWheels the next morning and Jason responded minutes later letting me know upgrading wouldn't be a problem. Sent the upgrade balance and received my 16s a couple days later. Great customer service!
Helpful Report
Posted 6 years ago
Very fast shipping , had problems with app but few emails to Jason and I got all taken care of and was very pleased , very professional service and customer support
Helpful Report
Posted 6 years ago
My purchase of the KS18XL arrived in two days! Awesome customer service!
Helpful Report
Posted 6 years ago
Great customer Service! Jason was great at answering any questions and shipped out the scooter right away.
Helpful Report
Posted 6 years ago
So far this thing euc is amazing. And the customer service from Jason was/is impeccable!!!! He was able to answer every random question quickly, with tons of knowledge and insight u cant go wrong with ewheels!!!! Def worth every penny and some!
Helpful Report
Posted 6 years ago
Not only did they ship right away, they were able to correct my screwup and add a charger to the box while still getting it out the next day. They provide fantastic customer support, with near-immediate helpful responses from a real person!
Helpful Report
Posted 6 years ago
Fast response, excellent service. Jason took care of me when i had a issue with my Dart due to my own fault. No complaint here. Thanks
Helpful Report
Posted 6 years ago
Something big about eWheels is that they deal with you on a personal basis. All my questions, concerns, and solutions were in e-mail with the actual people doing the supplying and servicing, and turnaround was quick, with shipping prompt. It wasn't without issues... the supplier sent units with European chargers and manuals, so that's what they were stuck with sending out, and the rapid-chargers got held up in port so it had to be sent separately. But the reason eWheels rates five stars is that they were willing to go to lengths to make sure issues were addressed, comping me for an adapter for the European charger, and keeping me posted on the status of the rapid-charger. The scooter itself was perfect, with the fingerprint scanner installed and working, and Jason has been in contact since, sending along updates about the Spider v2, things their team has observed about it like how best to use the stem locking collar, or different braking systems they're considering trying out. S*** happens, and eWheels will not leave you high and dry on occasions that it does.
Helpful Report
Posted 6 years ago
Jason is a superstar when it comes to service. If you’re getting a product that they carry, I highly recommend going through Jason/e-wheels. I even busted my panel & pad and Jason had a replacement sent immediately!!!
Helpful Report
Posted 6 years ago
This product is amazing. Got some trouble bye missunderstanding some directive, but the custumors service is very efficient ! Had 2 more wheels at home and its just amazing Thx !!
Helpful Report
Posted 6 years ago
I purchased a SoloGlide V3 from eWheels recently. I received everything promptly with no delivery issues. I had some questions afterwards about the fast charging system I had also purchased and I had my answers fast. Wheel is working great, skills are improving, having fun. Over 100 miles so far. All good.
Helpful Report
Posted 6 years ago
It showed up. Issues are being dealt with.
Helpful Report
Posted 6 years ago
Great service, quick delivery, everything as promised and good communication regarding what to do when the product arrived, especially since Chinese instructions are not that clear
Helpful Report
Posted 6 years ago
Jason is always EXTREMELY helpful in making sure that all of my questions are answered (and I ask a lot of them). Because of this I have always had a wonderful experience when dealing with eWheels. I highly recommend Jason and ewheels to anyone considering an EUC or scooter.
Helpful Report
Posted 6 years ago
Jason at eWheels is great. I had about a dozen interactions via phone or email with him over the last year. He has always been helpful and his advice has panned out. I feel much more comfortable buying an expensive Chinese product from a real person with a warranty then getting something off a Aliexpress or Ebay. Jason has numerous fans on the forums and youTube. I will not buy my wheels anywhere else. Thank you Jason.
Helpful Report
Posted 6 years ago
All estimates given to me have been accurate and staff has been very helpful in assisting me with the Dualtron Thunder.
Helpful Report
Posted 6 years ago
Let me start off by saying Jason, your customer service is amazing, if you have any questions please send out an email to him, quick to reply,
Helpful Report
Posted 6 years ago
Purchasing from eWheels was a great experience. Jason provided appropriate shipment ETA updates without being asked and responded to product questions quickly and respectfully. What great customer service! I have purchased several items from this shop and I highly recommend them for your e-wheel needs.
Helpful Report
Posted 6 years ago
ewheels is rated 4.9 based on 3,687 reviews