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ewheels Reviews

4.9 Rating 3,687 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,687 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Excellent customer service, very prompt and professional. Thanks for the spare rotor and 2 day shipping. Love commuting with my scooter.
Helpful Report
Posted 6 years ago
Great site. Product came well assembled and on time.
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Posted 6 years ago
Ok So received my Dart the day before yesterday. It came with a checklist of safety maintenance that was completed before delivery which was very reassuring, after one scoot around the block I installed the complimentary trolley wheels to the bottom and then put it on charge so I could have a ride the next day. Before leaving I did adjust the brakes which was simple and straight forward. I achieved a Max speed of 25 miles and a distance of 19 miles riding on the high speed setting, actually had to push scoot it 200 yards home so not a biggie. There is some loss of power near the end of the battery and the front suspension does bottom out on bigger bumps. My ride was super fun and am very pleased. with my purchase, this scooter is solidly built and a lot of fun to ride, Thumbs up to the ewheel team for excellent customer surface!
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Posted 6 years ago
Shipping was fast, customer service from Jason and Anthony was fast and helpful. Fast Charger should have come with a manual. Inmotion cover for Glide 3 should cover more edges.
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Posted 6 years ago
Great customer service.
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Posted 6 years ago
Buying My InMotion V10F: Jason at eWheels.com was awesome. He got back to me quickly with answers and shipped out my V10F within hours of ordering. If I buy another EUC I would not hesitate to buy from him again. While going through the EUC learning curve I contacted several YouTube EUC riders and the all spoke highly of Jason. Do yourself a big favor and read Jason's V10/F Advantages & Disadvantages critique on the V10F sales page and then watch some Youtube videos for more information.
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Posted 6 years ago
My King Song 14S arrived on time and in great condition. The additional wrist guards and wheel pads are a great touch. Will definitely shop at eWheels again!
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Posted 6 years ago
I was hoping to write a Very Good review for ewheels since I also have a pre-order in for the KS16X however I did have an issue with my XL Pedals for the V8/Glide 3, mainly the 3D printed spacers didn't come with the pedals. I was hoping to find a good match for the shims by using nylon washers but I'm still playing the "find the correct size" game. Jason is sending the spacers and I'm hoping to be able to try out the new pedals sometime this week and will be glad to revise the review at that time.
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Posted 6 years ago
Jason was extremely helpful and reached out to ensure my selection would meet my needs. I determined my selection wouldn’t do what I needed, and he took the time to understand my situation and help me make an appropriate selection. I was very pleased with the recommendation he made and it was much better than my initial selection. Excellent service!
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Posted 6 years ago
Easy to learn on, letting out a little air helped me feel more stable. This thing is fun and fast. Very practical for zipping around campus or town. You'll really enjoy it, it shaves 45 min off my commute versus walking. Great buy.
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Posted 6 years ago
Jason and his company ewheels are the best! I bought an awesome ewheel and they shipped it the same day. It got to me super fast and was in perfect condition. They even included free wrist guards. Their customer service was amazing too. I was sent an email with tips to get started. Also I had a few questions which were answered within 24 hours. A 5 star experience from a 5 star company. Thanks Jason!
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Posted 6 years ago
Fast shipment, product as described, works great!
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Posted 6 years ago
My electric unicycle was the best purchase I’ve ever made. It is life changing - saves a bunch of wear and tear on my car. I am so happy I bought my unicycle from ewheels!!
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Posted 6 years ago
Jason was very informative and helpful in my first decision. He had very clear communication, and even suggestions for upgrade in Tires. We’re definitely buying a future scooter with this company.
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Posted 6 years ago
It’s a very solid scooter. I would suggest that it comes in a better box and that a physical manual accompanies the scooter. Also I would suggest that the brakes work a little quicker. But overall seems like a solid buy. My speedometer doesn’t seem to be working so that is upsetting but overall it is
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Posted 6 years ago
Really good customer service, Jason answered my emails really quick and solved my doubts. They have all the spare part I could need for my Glide 3.
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Posted 6 years ago
Quick delivery, immediate responses to initial set-up questions and follow up troubleshooting.
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Posted 6 years ago
The transaction for my Dualtron Spider was great. eWheels was super fast with getting it shipped and has been very responsive to any technical questions I've had. I highly recommend them for your electric scooter needs.
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Posted 6 years ago
So, I'm brand new to electric scooters and was very skeptical of purchasing from ewheels at first, given the proliferation of scooters available on Amazon and elsewhere. However, after reading a few reviews of their customer service I decided to take the plunge on an expensive but well worth, Turbowheel Dart. Of course, nobody expects or wants to have an issue in which they'll have to contact customer service, but in my case I had a problem with the back-tire valve, but Jason promptly responded with a guide on repairs as well as shipping of replacement parts. I'm incredibly satisfied with the service they've provided, and feel thoroughly assured in future interactions with ewheels!
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Posted 6 years ago
I'm delighted with my first wheel and ewheels. When getting into this sport I was concerned with the lack of a product support in The States. Jason and ewheels resolve that accurately. I had an issue with the registration server's in China. It looked to be days from being addressed. Jason got on the horn, email, and probably his wheel too if it were possible! By the next morning was I registered and riding! Thanks ewheels!
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Posted 6 years ago
ewheels is rated 4.9 based on 3,687 reviews