eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second wheel from ewheels, first being KS16X. Customer service is top notch, shipping is super fast, communication is always on point! Great, great company to deal with.”

Helpful Report

Posted 6 years ago

“I had a great experience with ewheels team and when purchased a dualtron X’ Delivery was on time and services available through various pipelines : email, texting, phone calls even face to face to address and resolved my concern.. I remember requesting a spare tire , ewheels teams sent me one with the rims. Ewheels stands behind what it sells, and because of that, I would recommend the company to anyone looking to build a long and sustainable customer/business relationship through sales”

Helpful Report

Posted 6 years ago

“Excellent communication, excellent employees who are always willing to chat and answer questions and give me the best possible product for my needs.”

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Posted 6 years ago

“eWheels did an excellent job of answering all of my questions before I placed the order. Both Jason and Marc were fantastic. I did have some very minor issues and all were addressed by Jason and in a very timely fashion. If you are trying to decide between two or three electric scooters, it really does help to reach out to them and they will help you determine what will work best for you.”

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Posted 6 years ago

“Jason is excellent with his customer service. I definitely would order from eWheels again.”

Helpful Report

Posted 6 years ago

“I must say that I was more than pleased with the rapid response to my order. Outstanding!! And I appreciated having all of questions responded to. Still, I was confused by the descripition on the box from China that implicated that a different model was inside rather than what I ordered. However, Jason explained it to my satisfaction and everything is fine. Thanks Ewheels!!”

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Posted 6 years ago

“Everything looks great! Just need to wait for the cold weather to go away. Thanks!”

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Posted 6 years ago

“This was my first purchase with ewheels and our very first EUC purchase. From all the research and reviews I must say it was the best choice we made to choose ewheels. Customer service and quick shipping is what we look for living in Hawaii and you can’t go wrong when you shop with ewheels.”

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Posted 6 years ago

“Good communication, very prompt in responding to emails. I appreciate that. Thank you.”

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Posted 6 years ago

“Excellent support, great buying experience. They answered all of my questions and were so helpful. Very glad that I made my purchase through ewheels.”

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Posted 6 years ago

“Jason has been very responsive and quick to make things right when they go wrong. See my review of the InMotion V8F I received last week from EWheels. Very satisfied with his service. Update on the V8F. Jason sent me a replacement and the new wheel is fine, very smooth, light, quick, and agile, with no cutout problem. The new wheel combined with Jason's great service---it's all good now. Very pleased.”

Helpful Report

Posted 6 years ago

“I bought a V10F from ewheels a few months back. Before I purchased I called and asked a question. The guy was very nice and helpful. Since then I have put 800 miles on my wheel. I have ran into two issues with my wheel. First a pedal broke (which is a common issue that inmotion has solved), ewheels had two new pedals to my house with 2 days. Second was an issue with a loose bolt. Once again the guy at ewheels was quick to give advise on what the issue could be and helped me fix it. So far I am very happy with ewheels and will purchase my next wheel from them.”

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Posted 6 years ago

“Super fast shipping! Ewheels has been very communicative, helpful, and solution oriented during the entire process.”

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Posted 6 years ago

“Ewheels responded to my emails in a timely matter. They were patient with my indecision on finding the right wheel. I would like to have spoken to a human being in order to help clarify my thoughts in order to make a wise purchase decision.”

Helpful Report

Posted 6 years ago

“The eWheels team sets the standard for customer service that other businesses should try to emulate. They do exactly what they say. My order actually arrived early and in perfect condition. Their website provides a ton of useful info and Jason’s email prior to delivery was very helpful. I wouldn’t think of going anywhere else for my EUC needs.”

Helpful Report

Posted 6 years ago

“Some of the best after sales service I’ve seen. They took my concerns and questions very seriously. Where I expected some other companies to simply dismiss a question of mine, they actually took the time to look into it. Bravo to Jason and his team.”

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Posted 6 years ago

“Ordered the E-Twow GT on a weekend and it was shipped the following business day, couldn't ask for more.”

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Posted 6 years ago

“What customer service is supposed to be. A pleasure to work with, and a proper intro to the sport.”

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Posted 6 years ago

“Have done a wonderful job!”

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Posted 6 years ago

“This was my 2nd order from ewheels. Ordering was very easy and quick just like last time. FedEx delivery ended well but there was some confusion about the location of the item and destination address (I re-directed it to a local FedEx store since signature required). Order was a day later than estimated (NC).”

Helpful Report

Posted 6 years ago

eWheels is rated 4.9 based on 3,941 reviews