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ewheels Reviews

4.9 Rating 3,687 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,687 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
The video I watched prior buying the unit was right, this was built like a tank. I love the head lights front and back, LED, as if your driving a latest model car. Still sticking with gear 1, it's fast, need to build more confidence. Thank you guys.
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Posted 6 years ago
I ordered my Turbo Lightning Scooter about a month ago, finally received it about a week ago. To my surprise it was bigger than I expected but which raised my level of excitement, I was ready to ride into the sunset but not until I charged it, LOL!! I am happy to report I am very happy with the customer service from Jason, rented the little scooters about town here in San Francisco and Oakland Ca and this scooter is awesome, that can’t compare!! I have had this scooter up to 38mph and it was a smooth ride,, I have received several compliments from people on the BART transit system and at the malls,, it’s a great piece of machinery.. Thanks Jason and company,, additionally it was delivered early and Jason kept me in the loop as to the progress of my order!!
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Posted 6 years ago
Recently purchased a turbo wheeled lightly long wait but worth the wait Had great customer service from the ewheels Could not be happier with the product I purchased from them looking forward to buying something else from them highly recommended
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Posted 6 years ago
Was shipped on time well packaged, easy to setup with the tools included very well constructed and delivers the Power!
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Posted 6 years ago
I recently purchased your Dart scooter. This is the second electric scooter I've owned, and I have to say the buying experience has been polar opposite from the other company I dealt with. From order time, to the quality of the scooter, to support from your staff on quickly returned emails, answering any and all questions, I feel like your company understands the concept of customer service. I will definitely refer you to friends and family. Thanks for your professionalism.
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Posted 6 years ago
ewheels have excellent communication from beginning to end. They send updates of status of your order. They respond to emails and phone calls. Thank you ewheels for the free charger. I highly recommend them.
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Posted 6 years ago
This is a great scooter,I have road it for about 10 miles at top speeds and still have a full battery. Very fun to ride, being my first fast scooter I had to get comfortable with the speed, but with my gear on I felt safe. Love it.
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Posted 6 years ago
Received my Turbo Wheel Lighting right on time. Ewheels kept me informed of the progress being shipped and built. The only reason I'm giving them 4 stars instead of 5 is my skid plate arrived dirty and scuffed up. I called ewheels and they apologized and said they would send out a replacement. I'll change my rating as soon as it arrives. Other that that, the scooter is Rocket, well built and rides like a dream...
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Posted 6 years ago
The E-wheels Team did a great job setting expectations before the purchase and all the way to delivery! I will definitely use them again when time for maintenance arrives and I need to get spare parts. Job well done!
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Posted 6 years ago
The company itself is really good I received some daily email about the progress that was being done after my deposit which I really appreciated the dates were pretty much accurate and the scooter got here in time I have so much fun with it I use it to go to work every single day as the best drill and feeling ever thank you ewheel.
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Posted 6 years ago
Good Customer support and overall experience.
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Posted 6 years ago
The shipping process was very confusing as my order was messed up initially. Other than that, customer service was incredibly helpful and was overall a solid experience purchasing from eWheels.
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Posted 6 years ago
Jason has always been proactive when it comes to providing outstanding customer service. He approaches his customers on a personal level and takes a special interest in making sure his products are both reliable and safe to ride. EWheels keeps their prices reasonable so his customers always know they are receiving a good value. Trust is always paramount to any business paradigm and Jason has a proven track record over the years I have known him! Best wishes, Dan (rehab1)
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Posted 6 years ago
Great customer service and amazing response time. Had it for a day now and it’s going great so far.
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Posted 6 years ago
Great customer service; quick shipping.
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Posted 6 years ago
I love this scooter. Although it's pricer than other scooters, this one can truely replace your car for trips under around 30 miles in towns and cities that are bike friendly.
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Posted 6 years ago
i heard about jason at ewheels from few other people. i contacted jason via email with all the questions that a newbie normally has. jason answered all my various questions. we exchanged quite a lot of emails, i always had my questions answered within a few hours. finally i purchased a nikola from ewheels which should be here in the next couple days. also going to buy a second wheel when it hits the market. with the way the manufacturing companies are as far as tech support, i wouldn’t buy direct from them or other xxx companies because you will have issues probably and that’s when buying from ewheels will give you peace of mind! highly recommended.
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Posted 6 years ago
I ordered my wheel and had to have the shipping delayed due to a business trip. Jason worked with me and the wheel made it to my house right on time. Not too late and most importantly not too early. He even threw in some free wrist guards!
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Posted 6 years ago
Better than expected! Build quality and performance are wonderful. Purchase with confidence.
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Posted 6 years ago
eWheels was amazing to work with. The wheel shipped very quickly, was well packaged and arrived earlier than expected. eWheels was very communicative providing me everything I needed to know about the product I was purchasing, recommended apps, how to get the wheel riding for the first time. I will be using eWheels again in the future. Thanks!
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Posted 6 years ago
ewheels is rated 4.9 based on 3,687 reviews