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ewheels Reviews

4.9 Rating 3,687 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,687 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Very fast shipping, order was shipped out the next day after I placed it. Received starting documents from eWheels regarding the scooter. Support emailed me back the same day. Great company, great product!
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Posted 6 years ago
Shipping was very fast and communication from ewheels was excellent as always.
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Posted 6 years ago
Everything seemed to go well. I did have some confusion with the product though, as everything on the product said L instead of XL. Because of the 1554 on the bottom of a foot pad I believe I received the correct wheel, but that is about it. Would have been nice if it were clearer.
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Posted 6 years ago
Works great! I can now adjust charge to 80% for everyday usage, and full charge when there's a long trip -mcm5
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Posted 6 years ago
Fast shipping and well protected.
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Posted 6 years ago
quick ship and arrived on time. Jason was quick to respond to questions about a particular model I was interested and gave me some really fair/honest advice (consistent with other things I've heard online). I will definitely buy from eWheels again.
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Posted 6 years ago
I have purchased 2 EUC's from eWheels - a Kingsong 16S and a Gotway mTen3. Each time, they have shipped promptly and to the requested address (the Fedex store). The shipping address may seem minor, but many vendors refuse to ship to the Fedex store and this is a huge inconvenience. Both EUC's have been trouble free. Based on my experience thus far, I give eWheels 5 stars!
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Posted 6 years ago
EWheels has been great w customer service. They have helped me every step of the way. I originally ordered a Speedway V scooter and then changed my order to a Dualtron Spider before it shipped. I discovered the spider to still be too heavy and they were willing to process a return until I figure out exactly what I need. I will certainly be speaking to Jason from ewheels again and referring friends to them as well.
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Posted 6 years ago
This scooter is pretty well built with a few areas that could be improved. The front suspension does not handle bumps well. It makes a loud metal clanging sound hitting small bumps in the sidewalk. Also, solid wheels would be nice to alleviate the concern of a flat tire on a long trip, also putting 50 psi in the tiny tire is challenging since the air that escapes when removing the pump is enough to drop the pressure to almost zero if not done almost instantly.
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Posted 6 years ago
Response time and personal details are amazing! And I'm very happy by the product delivered. I was surprised by the extra delivery fee by FedEx into Canada on top of the rate I already paid, which was admittedly significant. That could have been made more clear. But to Ewheels' credit, they did rush my shipping and try to minimize the extra cost.
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Posted 6 years ago
Jason at Ewheels is great! He answered my emails quicker than my kids do! Communication was fast, pleasant, and helpful. Shipping was fast too. All around great experience!
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Posted 6 years ago
Jason is great, my entire purchase experience was fantastic. I have two friend that highly recommended ewheels and Jason. They are why I decided to buy from Jason.
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Posted 6 years ago
The product came in intact and worked well right out of the box. The only issue was the rear disc brake was rubbing against the tires but that was very easy to adjust.
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Posted 6 years ago
I love my product and I am amazed with customer service before and after. I was updated and responded to immediately. When I got the scooter I broke a piece and when I emailed them they sent me the piece I broke immediately. I love the product and the company I ordered it from. I will buy here again
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Posted 6 years ago
This scooter has exceeded my expectations. Made minor adjustment to suspension setting to dampen the bumps on the road. It is large very stable and powerful. The acceleration is instantaneous on level 2 and 3. I highly recommend wearing appropriate safety gear. The lights are ok, but not very useful for nightime riding. An aftermarket headlight is recommended.
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Posted 6 years ago
Responses are quick, personal, and very helpful.
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Posted 6 years ago
Great products for us big kids! Outstanding customer service! Can't go wrong.
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Posted 6 years ago
Best customer service I’ve ever gotten! Almost like you have a best friend that works for the company!
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Posted 6 years ago
It has been a great experience with ewheels. Customer service and questions were promptly answered. To me that's the best action. Knowing and trusting a company, with your purchase.
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Posted 6 years ago
Great customer service! Jason really bent over backwards to help me with my first EUC purchase.
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Posted 6 years ago
ewheels is rated 4.9 based on 3,687 reviews