eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can i say about ewheels? Well nothing that hasn't already been said so many times. The team at ehweels is amazing. Never once did a question go unanswered. Even when my item was delayed into an oblivion due to worldwide supply chain nightmares. They always responded, and always had every option on the table. I even needed some support after my product arrived and their support was outstanding! I really love doing business with them, and would suggest using them to anyone who is looking to purchase a PEV in the US.”

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Posted 4 years ago

“Good service with ewheels.”

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Posted 4 years ago

“Simply the best place to purchase an EUC! Excellent customer service, lightning fast response and quick shipping. The only thing I would change is shipping with FedEx…they are terrible and delayed delivery for 3 DAYS! That’s not on Ewheels, it shipped quickly and FedEx delayed. Maybe consider another shipper? UPS is much better! Drew was outstanding with his advice and because the matte black KS18XL had just gone out if stock, he offered a white on with a free black Roll.NZ neoprene cover…which I love! So now I can have a black or white wheel! Very happy dealing with Ewheels, bought my V10F from them with the same level of awesome service, my V12 is coming from them (excellent communication through the pre-order process, wheels just shipped), and an S20 is on preorder also. Ewheels has earned my business for all my EUC needs, and I needs EUCs!”

eWheels 5 star review on 6th October 2021

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Posted 4 years ago

“Thank you for promptly answering my emails. After the initial learning experience, the V8F has been working well. I do wish that Inmotion would improve their phone App as the login doesn’t work well. I will be upgrading to a wheel with more range in the near future.”

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Posted 4 years ago

“Ewheels did great. However FedEx was not so good. My package was late..4 days late and there were no updates...it just sat in cali...then sat in Burlington. Which sucked...but my BF who ordered his like 8 hours after me still hasn't gotten his. It's still sitting in Burlington and FedEx can't tell him where it is. He also paid extra to have it shipped. We are loving my wheel...and already looking to possible get the S20...but probably not gonna order from any sites that use FedEx for shipping in the future.”

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Posted 4 years ago

“Love my 18XL!! Going on two years since I got it and it’s been a dream to ride and virtually trouble-free.”

eWheels 5 star review on 4th October 2021

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Posted 4 years ago

“Ewheels never fails to provide quality customer service, quick shipping and the best products. Very grateful because i was able to get my wheel working again.”

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Posted 4 years ago

“Global shipping delays led to my wheel not getting here for over a month, but customer support was extremely helpful when I had questions. They sent me tracking info for the shipping container and answered all my questions quickly. Definitely will use them again if/when I go to upgrade. I ordered the V8F and it is everything I hoped it would be. Even came with 2 covers that I didn't know would be included. Overall extremely happy with my purchase and ordering with eWheels, global shipping issues notwithstanding.”

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Posted 4 years ago

“Ordered my first EUC (KS 16s) ever from eWheels and it game quickly as scheduled. I had to reach out about my order right after placing it and they were prompt and professional in responding. Like I said, my 1st EUC. I was able to circle a large parking lot on my 1st day out. If I stick with it (I'm 50+ yrs old), I would order from eWheels again.”

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Posted 4 years ago

“Ewheels is the stencil of perfect customer service that other companies should follow. Amazing. Extremely satisfied with my v11 and ks 18xl along with the many accessories purchased from them.”

eWheels 5 star review on 1st October 2021

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Posted 4 years ago

“Great service and response before my purchase made this vender my choice for buying my first wheel. Follow up questions on charging and servicing were answered on a Sunday. This vender rocks. I ended up purchasing a Kingsong 16X, a fast charger, and protection cover. All components are top quality.”

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Posted 4 years ago

“Fast delivery no hassle”

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Posted 4 years ago

“Answered my questions immediately. Received my wheel promptly and all was as advertised. I’m a very satisfied customer.”

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Posted 4 years ago

“I bought my first euc (InMotion V10F) from ewheels.com. They had it out the door within a day (free shipping!) and it was on my doorstep a few days later. It would have been 2 days, but my city is notorious for delivery delays. Very happy with my purchase.”

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Posted 4 years ago

“This was my first EUC purchase and Jason @ eWheels was super helpful and answered a number of pre-sales questions. Later when I received my KS-16X and needed a bit more help, Drew gave me some pointers on app settings and the like. All in all, a good pre and post-sales experience.”

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Posted 4 years ago

“I've bought two scooters from ewheels and I am very satisfied with their performance and customer care with regard to shipping and after sales service. I would definitely recommend them for all your e commuters.”

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Posted 4 years ago

“Upon my wheels arrival. It has sown to have a minor issue that drew and Jason have assured me that it will be handled. Other than that. Communication has been quick. I like a responsive vendor.”

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Posted 4 years ago

“Always a pleasure shopping with eWheels. Their customer service before during and after the sale are second to none. I have purchased 3 electric unicycles from eWheels and what really sets them apart from ANYONE else is their communication with the customer.”

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Posted 4 years ago

“When shopping this time I sent an email an instant message and called asking how warrantee problems are handled. I was very thorough in y questioning as I’ve been burned by electric bike and scooter “fly by night” businesses. The best responses came from Ewheels and that is why they earned my business. After sale help has been great.”

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Posted 4 years ago

“A few months ago I was working on a project with a guy, and at one point we needed some parts. He pulled out and EUC and floated away like he had wings. WOW! I'd never seen anything like it. At 70, I'm an old codger and wasn't sure I'd be able to handle one of these things. As my wife is always happy to remined me, I'm not 18 anymore. Did some research and decided to give it a go, and a KS-16s would be the perfect machine to learn on. eWheels service is amazing and I had my EUC in record time. Within a couple of days I was gliding down the sidewalks at our local community college and able to make sweeping turns. At this time it's been a month and I now go everywhere on my KS-16s. If what I have to carry fits in a backpack then the car sits idle in the driveway. It's so much fun. I feel like a kid riding his bicycle for the first time with no training wheels. Pure freedom and joy. I can't thank eWheels and Lexa of Beverly Hills enough for their counsel and support. It's been truly life changing for me.”

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Posted 4 years ago

eWheels is rated 4.9 based on 3,907 reviews