eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eWheels continues to be the source for all things EUC with a true friction-less buying experience. Jason's customer service is outstanding and shows that he is a true advocate (rather than a merchant) for this community.”

Helpful Report

Posted 7 years ago

“I recently purchased a EUC from Jason and the model I bought was an older model which really is not suitable for an adult, which I didn't know being that it was gonna be my first EUC, I thought it would be good to learn on but it was way to small, so Jason emailed me to let me know that it was an older model that was small and slow so Jason recommendthe Kingsong 14D, he didn't have to do that he could have just mailed it out and that's it, but he didn't he is a good person and the customer service is on point. I look forward to buying a new EUC from Ewheels once I learn to ride my Kingsong 14D. Great experience with fast shipping. 👍👍👍👍”

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Posted 7 years ago

“Great to work with. They respond to questions VERY fast. Wonderful folks to work with before and after purchasing anything.”

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Posted 7 years ago

“Ordered the kingsong 16S and my experience with Jason has been awesome. Thanks for taking care of me”

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Posted 7 years ago

“there customer service is top notch, there shipping is super fast!!!”

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Posted 7 years ago

“Ordered on a Sunday but good immediate response. Low price for FedEx 2Day Air to Hawaii. Nice surprise to be getting a trolley kit along with my Turbowheel Dart. Good welcoming email with important tips.”

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Posted 7 years ago

“Given that eWheels is recognized as one of the top retail outlets for best-in-class personal electric vehicles, it has not come as a surprise that I have experienced stellar customer service. Outstanding!”

Helpful Report

Posted 7 years ago

“Amazing customer support. Super responsive and reliable. These guys know a whole lot about scooters and don't hesitate to send new parts whenever needed. Great team! I interacted with them over the past 2 years and have nothing but great things to say.”

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Posted 7 years ago

“Ordered my very first EUC from eWheels and the process was simple. I did a lot of research online before I made my purchase, so I didn't have to bother Jason with any nagging questions, but from everything I've read, he would have responded. He did send me a message the day the wheel was shipped with a lot of useful information about how to get started and what to expect. Once I need to upgrade I will definitely be coming back to ewheels.”

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Posted 7 years ago

“Jason was able to answer every question I had and was extremely fast to respond. I got my wheel in just 2 days. I am very happy with my purchase and will definitely purchase my future wheels from Ewheels. Thank you guys for the wonderful experience!”

Helpful Report

Posted 7 years ago

“Fast shipping, easy ordering”

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Posted 7 years ago

“This is a fantastic place to buy an E-Wheel. Bought an Inmotion V10F from here; it was delivered in quality packaging, shipped securely, and they provided free safety gear along with the purchase. If you buy a wheel from here, take a look at their chargers and other accessories as well.”

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Posted 7 years ago

“Excellent customer service, very prompt and professional. Thanks for the spare rotor and 2 day shipping. Love commuting with my scooter.”

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Posted 7 years ago

“Great site. Product came well assembled and on time.”

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Posted 7 years ago

“Ok So received my Dart the day before yesterday. It came with a checklist of safety maintenance that was completed before delivery which was very reassuring, after one scoot around the block I installed the complimentary trolley wheels to the bottom and then put it on charge so I could have a ride the next day. Before leaving I did adjust the brakes which was simple and straight forward. I achieved a Max speed of 25 miles and a distance of 19 miles riding on the high speed setting, actually had to push scoot it 200 yards home so not a biggie. There is some loss of power near the end of the battery and the front suspension does bottom out on bigger bumps. My ride was super fun and am very pleased. with my purchase, this scooter is solidly built and a lot of fun to ride, Thumbs up to the ewheel team for excellent customer surface!”

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Posted 7 years ago

“Shipping was fast, customer service from Jason and Anthony was fast and helpful. Fast Charger should have come with a manual. Inmotion cover for Glide 3 should cover more edges.”

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Posted 7 years ago

“Great customer service.”

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Posted 7 years ago

“Buying My InMotion V10F: Jason at eWheels.com was awesome. He got back to me quickly with answers and shipped out my V10F within hours of ordering. If I buy another EUC I would not hesitate to buy from him again. While going through the EUC learning curve I contacted several YouTube EUC riders and the all spoke highly of Jason. Do yourself a big favor and read Jason's V10/F Advantages & Disadvantages critique on the V10F sales page and then watch some Youtube videos for more information.”

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Posted 7 years ago

“My King Song 14S arrived on time and in great condition. The additional wrist guards and wheel pads are a great touch. Will definitely shop at eWheels again!”

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Posted 7 years ago

“Jason was extremely helpful and reached out to ensure my selection would meet my needs. I determined my selection wouldn’t do what I needed, and he took the time to understand my situation and help me make an appropriate selection. I was very pleased with the recommendation he made and it was much better than my initial selection. Excellent service!”

Helpful Report

Posted 7 years ago

eWheels is rated 4.9 based on 3,941 reviews