ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,665 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,665 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason was super responsive throughout the process. He directly answered questions about the different wheel options while I was evaluating and provided regular updates about the ordering process which was unique since I was part of the first shipment of KS18XLs from China.”

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Posted 6 years ago

“I have complete faith in eWheels after the excellent customer service and prompt replies to emails from them. With such a comprehensive list of replacement parts available for all your wheels, and only stocking tried and true products, i will only buy my PEV’s from them.”

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Posted 6 years ago

“Jason is a fantastic person when it comes to complete customer service satisfaction. He goes above and beyond with assisting customers with issues ect.. The wheel came in great condition as it should. Packed very well. Couldn't ask for more in a company such as ewheels. Thank you!”

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Posted 6 years ago

“Great green transportation option, and fast shipping! Highly recommended.”

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Posted 6 years ago

“Recently bought Gotway Tesla from ewheels and was very satisfied with the delivery speed and almost instant feedback when I had some questions on my new wheel. Despite the fact the Tesla goes with very poor documentation and instructions, guys from ewheels provided everything that needed for a flawless start. It is my first wheel and after a couple of torture days, I started riding carefully. Real fun and great car substitute! Thanks, Ewheels guys for your great help!”

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Posted 6 years ago

“So far so good. Jason has been communicative and helpful. I've had several questions as I've gotten to know this scooter and Jason has been prompt and thorough in his responses.”

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Posted 6 years ago

“Fast shipping and great customer support a year ago when I needed parts!”

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Posted 6 years ago

“changing my review, I was already given my scooter, which seems to have been delayed due to bad weather, and the staff of ewheels were always attentive to help me, it is a trustworthy company, thank you.”

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Posted 6 years ago

“Very good customer service. Probably the best you can get in that matter!! Ask Jason to guide you.”

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Posted 6 years ago

“Great experience ordering with Jason at ewheels! Excellent communication and timely responses to questions. Ordered the Speedway III and both the scooter and customer service have surpassed my expectations. Happy buyer!”

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Posted 6 years ago

“1st, excellent purchase experience from eWheels with fast delivery and package arrived in perfect condition. 2nd, the KS18L is everything I was hoping it to be. I just pulled off my 1st long ride and the experience is smooth and exhilarating. The wheel is big & heavy at 1st but becomes nimble as soon as it picks up speed. It's already taken a beating as I was learning how to ride but it took it like a champ and feels very sturdy: the build quality is very high. My only issues are related to the phone app that's stays on draining phone battery even after the wheels turned off. Overall, very happy customer here, props to KingSong and eWheels!”

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Posted 6 years ago

“I had several questions regarding proper selection of wheel based on experience (none), age (56) and stature (5’9” 200lbs), Jason answered when possible or directed me to the appropriate online forum(s). I order the inmotion V8 and V10, it was processed immediately, and both machines arrived within 5 business days. LA to Virginia. Service so far has been excellent, I will buy my next wheel from Jason @ewheels... it’s so much fun!”

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Posted 6 years ago

“Great customer support and selection to help you have the most fun you can have on one wheel.”

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Posted 6 years ago

“This is the second purchase I’ve made from e-wheels. I received actually what I purchased and the shipping has been very fast. I received my item a day earlier than expected.”

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Posted 6 years ago

“I have purchased three EUCs this year, all from ewheels. Why? Because when you invest a significant amount of your hard earned money in a purchase, you should be able to expect more than just a quality product... and you get exactly that with ewheels.com With each purchase I have experienced responsive pre-sales communication, information and suggestions, timely updates concerning my order and delivery and outstanding post sales support. Perhaps best of all, I know that I am purchasing from a company that is passionate about their products and supports the wider and growing EUC community.”

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Posted 6 years ago

“They provided great costumer service. When I messaged them with questions about the wheel I was interested in, they responded promtly the fallowing morning. And when I did place my order, they got it shipped right on schedule. Thank you.”

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Posted 6 years ago

“eWheels is the premier provider of high end scooters in the US. My experience was great. Complete professionalism and constant communication regarding product availability and shipping schedule. I would highly recommend them.”

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Posted 6 years ago

“My feedback is to have some sort of automated order confirmation email. I think I didn't get one the first day I bought it. I checked spam and everything. The confirmation email came at least a day after ordering. Other than that, the instructions emailed prior to delivery of the ewheel was very helpful. Great service!”

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Posted 6 years ago

“Good responsiveness. Fast shipping. Service the units they sell. These units will break eventually so it is important to have a resource to turn to for repairs when they happen.”

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Posted 6 years ago

“Been a customer of ewheels for years now and for good reason. Jason runs a biz with some of the best customer support I've ever seen in any industry. Truly a consummate professional in a largely unregulated, wild-wild-west industry.”

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Posted 6 years ago

ewheels is rated 4.9 based on 3,665 reviews