ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,663 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

934

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a pre-order of a wheel through Ewheels after they came highly recommended and I wasn't disappointed. Communication has been great with them and they have kept me informed on the status of my backordered wheel. I ended up ordering a second wheel to learn on while I wait and not only was shipping very fast (was earlier than I expected) but I received an email with tips, recommended software on the wheel I ordered and a thank you letter. I will now recommend them to all of my friends looking to get started in EUC's”

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Posted 4 years ago

“I had a smooth experience buying my MCM5 from ewheels. This purchase was my first euc, and being a noobie, I had no idea where to start. ewheels shipped quickly, and before my MCM5 arrived, ewheels sent me an introductory email explaining what I needed to know to get started. My experience as been great, and I will purchase my next wheel from ewheels. Hopefully, sooner than later!”

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Posted 4 years ago

“eWheels has a great support staff and is very quick to return your emails. All of their service was above and beyond. I have purchased two eWheels (V8 and V8F) due to confidence in them. Thanks!”

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Posted 4 years ago

“Excellent experience all around with eWheels—but they might want to consider shippers other than FedEx. It's difficult to really review eWheels as I needed zero interaction with anything other than the website. My KS16XS shipped next day in the KS retail box inside the overbox and arrived in perfect shape 5 days later. FedEx promised delivery Thursday, then Friday and actually delivered on Saturday (6 days after order) even though I had a vacation hold. I wasn't home to provide the direct signature but they called and I gave them permission to leave it anyway. Thank you for the wrist guards, they are excellent (wide skid plate is really good) and being a new rider I obviously got to "test" them on day one. Be sure to wear your protection equipment, you'll already look dorky enough on your EUC, the gear doesn't make it any worse and it WILL get used.”

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Posted 4 years ago

“Fast shipping. Fantastic Customer service, Zero Complaints!! Ewheels.com Rockz my Sockz”

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Posted 4 years ago

“fast shipment. Good to have the fragile sticker on the box.”

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Posted 4 years ago

“Extremely happy with the purchase. Your team was helpful to make a decision which would be the right wheel for my daughter. The King Song is a big upgrade to the Ninebot A1. Not only is it a lot faster, it feels way more stable and stronger. Great range for day to day cruising. It really provides a fantastic opportunity to explore a hilly neighborhood, giving a feeling of independency and freedom. After using it now daily since almost 3 months the ewheel performs well and without any problems. Thanks EWHEEL for your great customer service and and inspiring and informative website!”

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Posted 4 years ago

“The customer service with this company is excellent! We had problems and they were able to solve them immediately. I am looking forward to purchasing another scooter in the future.”

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Posted 4 years ago

“I would appreciate a more transparent disclaimer regarding the factory settings. I was afraid something was wrong and the gotway app was difficult to make sense of. A buddy who already owns one and used the EUC World app was able to make it ride properly. But now that the settings are dialed in, it’s the best wheel I’ve ever rode.”

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Posted 4 years ago

“They’re very prompt and responsive to inquiries. They also go above and beyond to help people out. Great people!”

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Posted 4 years ago

“Picked up new king song 16xs. Super fast shipping from ewheels. Great first wheel. Learned to ride in two hours. Will definitely be adding more wheels to my collection in the future. You have yourself a returning customer here.”

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Posted 4 years ago

“I recently purchased the Pacer and it has been absolutely amazing. If you want a balanced combination of performance and casual riding, this is the one you want!!! EWheels is awesome to work with. They are easy to deal with a provide a lot of helpful tips. Everything from the purchase process right on down to the finalization of the order was about as smooth as you could ask for. If you're looking for a great scooter at a great price with excellent folks to help you, eWheels should be your only choice.”

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Posted 4 years ago

“I just bought a turbo wheel lightning and I must say I was pleasantly surprised at how fast it was shipped and arrived within 2 days from the time I ordered it. The people a ewheels are very helpful and send you all the info you need to to keep you up to date with and where your scooter is. I highly recommend ewheels, it was a pleasurable experience.”

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Posted 4 years ago

“I have always been happy with ewheels services. They are the best. When does my new wheel get here?”

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Posted 4 years ago

“Excellent response time. Excellent customer service. Excellent product quality control. Jason and the team are the best company I've ever worked with.”

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Posted 4 years ago

“this place is legit”

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Posted 4 years ago

“Excellent service, fast shipping, and fast replies, thank you eWheels!”

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Posted 4 years ago

“Great communication and instructions, received well and quickly,...love the king song 14d wheel!”

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Posted 4 years ago

“eWheels has a wide selection of PEV's for riders to choose. They have good choices for scooter's, EUC's, bikes and others. They also a large assortment of parts in their shop. The staff are quick and helpful to your needs. I purchased the Lightning+ and the quality, handling and power is over the top. Go to eWheels for all you PEV needs!”

ewheels 5 star review on 26th September 2020

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Posted 4 years ago

“Great customer service 😊🙏 except for fed-x they suck but William and everyone very helpful would buy from them again haven’t took it out for ride but looks amazing”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,663 reviews