eWheels Reviews

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top notch! I’ve bought 4 wheels from them and nothing but pure satisfaction. They do what they say , and communicate with updates on shipping the whole way. ( 2 wheels were pre- order). Really can’t beat there prices either. I made a mistake and ordered a wheel from AliExpress thinking I would get the veteran quicker. Not! Took 2 months and ended up with the older firmware and burned up the control board. Ewheels makes sure that we get the best and least problematic product. Why? Because they service what they sell!”

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Posted 5 years ago

“Ewheels was great. I had reached out to ask them a question while waiting for my wheel to arrive and I received a response within 24 hours. Very happy with my purchase and their service.”

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Posted 5 years ago

“I was pleased with my purchase and very pleased with the level of communication due to the shipping issues with China is very helpful to be in contact and being informed of what was going on.”

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Posted 5 years ago

“This was my 4th time ordering from eWheels. As usual, awesome service and free shipping since I am a returning customer. The product I ordered showed as "backordered" online, and I messaged them to see when the ETA was. I got a response in minutes that said they actually had a few more in stock. I ordered immediately and got my tracking info in under an hour.”

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Posted 5 years ago

“I've purchased several wheels from eWheels and every one was wonderful. This is truly a great company and their integrity and customer service is enviable. They are THE "go to" company for electric transportation devices in the USA and beyond.”

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Posted 5 years ago

“Being my first wheel purchase I peppered their support\sales team with questions... Fast, helpful responses informing of the process each step of the way. Instant unsolicited updates when shipments had a delay beyond their control. I worked support jobs for many years for a technical company and I know it is hard to have that level of detail to customers. I will do all my EUC business with them in the future!”

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Posted 5 years ago

“eWheels offers fair pricing and has outstanding customer support. I have emailed them numerous times and received phone calls in return. They have helped me through conversation choose the best EUC for my needs. They have also answered basic questions about things like for example how to connect to it through Bluetooth. It the modern day it is refreshing to find an organization that is customer service oriented.”

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Posted 5 years ago

“Customer service is is excellent at eWheels. I would definitely order from them again and I I highly recommend them as a vendor to anybody that asks.”

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Posted 5 years ago

“Ewheels customer service is by far some of the best out in the e-commerce world. They fill the niche so well there’s no other player in the game for my money.”

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Posted 5 years ago

“eWheel support answered my beginner questions, delivery speed was good. Later after some use, could of used more detail on how to update alarms.”

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Posted 5 years ago

“Ha sido mi vendedor de monociclos eléctricos antes, y por su excelente servicio lo continúa siendo. les he comprado monociclos y repuestos, y siempre han tenido una respuesta que supera mis expectativas .”

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Posted 5 years ago

“I have been dealing with ewheels for a couple years now.bought an inmotion v10 and a turbo wheel dart scooter as well as a Nikola plus a week ago.customer service is #1 in all the online dealers I have dealt with over the years.the speed in which the products arrived was faster than any other dealer I have dealt with as well.my son also deals with ewheels and is impressed with the incredible personal commitment to detail and customer satisfaction.i don't know too many dealers who answer their messages at 4am...yes 4am...it's always been a pleasure dealing with Jason and my son and I will continue to do so.kudos to the ewheels team”

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Posted 5 years ago

“The first thing I was told about eWheels from fellow riders is that they are reliable and quick to respond to questions. That has been my entire experience so far with them, and they still continue to impress me.”

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Posted 5 years ago

“They worked very hard to get me my Turbowheel Pacer by Xmas. Everything was in good order and we were ripping up and down the street in no time. I agree with sentiments of eWheels about e-micromobility being wave of the future, I'll be getting more stuff from them. Thanks eWheels!”

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Posted 5 years ago

“Buying an EUC shipped from China creates a great deal of uncertainty and anxiety when it comes in... Is it built well? Quality control and reliability? Will I get a lemon? What happens if there are issues with it? Buying through eWheels takes all that away. From always receiving good/reliable products (my V8F and V11) to responses from the support team that come in 5-10 min after I hit send... any time of day (24x7). The service is top notch. The responsiveness is almost predictive.. it's a little spooky. No question I'll be buying all future wheels through eWheels.”

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Posted 5 years ago

“eWheels is my go-to for my EUCs and accessories. They have the best customer experience I have ever known, extremely knowledgeable, and quick to help you with all your needs. eWheels puts their customers first and it shows in every transaction. No wonder they have such loyal customers!”

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Posted 5 years ago

“Good Ol fashioned customer service. Best way to describe eWheels. Friendly employee's, that know the business.”

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Posted 5 years ago

“The eWheels team did an outstanding job. They promptly updated me on my order throughout the process. If I sent an email, they replied in less than 24hrs. When my Veteran Sherman arrived it unfortunately had a cracked display. I sent an email and Jason replied and sent me the replacement part in 2 days. I'm more than happy with the service and will be buying my future EUC/PEV's from eWheels.”

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Posted 5 years ago

“This company, blows my mind with the extra mile they go with their customers. I would highly recommend them and would 110% buy from them again. Fast responses, 100% transparency with the customer. Very happy customer.”

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Posted 5 years ago

“Ewheels customer service is excellent, they are very responsive to any inquiries or reported issues. I bought two EUC from Ewheels, Inmotion V11 and Tesla V2. I will definitely continue to shop at their site for my EUC needs.”

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Posted 5 years ago

eWheels is rated 4.9 based on 3,907 reviews