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ewheels Reviews

4.9 Rating 3,215 Reviews

98 %

of reviewers recommend ewheels

Company Reviews

Product Reviews

4.9

Based on 3,215 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 20th May 2024

Wilson Meredith

ewheels 5 star review on 14th May 2024

Matthew Faulkner

ewheels 5 star review on 14th May 2024

Matthew Faulkner

ewheels 5 star review on 12th May 2024

Nemesio Ryan Ciau

ewheels 5 star review on 5th May 2024

ewheels 5 star review on 2nd May 2024

Kristian Jacobs

ewheels 5 star review on 1st May 2024

Michael Felicelli

817

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife purchased the v3 Begode T4 from Ewheels for Christmas, I got to ride it on Christmas day for about a half hour and then discovered it wasn't charging. Ewheels customer service walked me through diagnosing and decided to ship the wheel back so they could fix it (they covered shipping!), turns out it was a bad charger and they provided a new one. I only have about 10km on the wheel thus far so I can't really review the wheel but my shopping experience and follow-up customer service have been next level. This is my third wheel purchased from Ewheels and I have consistently had this kind of customer service. They also fix any known issues with wheels before selling the product so you get a reliable UEC.”

Posted 4 months ago

Thanks so much for this 5-Star review! We really do try our best, and thankfully this was an easy fix. We probably should have checked the charger, but we always go above and beyond for our customers. Glad both of you like this new machine, the T4 is great and has been very reliable.

Posted 4 months ago

“Just recently was introduced to EUC’s by a friend of mine who let me practice on his small wheel. I instantly fell in love with the concept and decided to pick one up. He recommended eWheels, so I did some research and chose the Begode T4. The shipping was fast and accurate, and the EUC came in phenomenal packaging (plus a free kickstand). My first ride was amazing, can’t wait to ride more!”

Posted 4 months ago

As a first time owner, we really appreciate your 5-Star review! The T4 has been very reliable, a great mix of range, speed, and price. We always try to include some bonus extras with our machines. Keep us in mind when you're ready for an upgrade. Ride safe out there!

Posted 4 months ago

“Ewheels gave me top notch service on the Leaperkim Lynx. Fast, free shipping, and great communication!”

Posted 4 months ago

Thanks for this review! Glad we could help with your Lynx order. Shipments are usually late, but thankfully we were able to get this out earlier than expected. We'll be here if you need any help.

Posted 4 months ago

“I ordered my first EUC on the evening of 12/28/23, expecting to receive it after the new year. After I submitted the order, I realized that I would also want one of the neoprene covers and power pads, so I ordered those separately. The folks at eWheels upgraded my shipping to priority overnight so that I would receive it BEFORE the holiday, and my V12 HT was received on 12/30/23. The cover and power pads also came separately, that same day. Day 3 of learning to ride, the kickstand broke on my V12. I ordered a new one. Then after submitting that order, ordered a universal EUC stand. The folks at eWheels refunded shipping for the V12 kickstand, and added it to the universal EUC stand package and shipped them out together. This kind of attention to customer detail is unique in most industries, and I am so grateful to feel that my (not insignificant) investment of over $2K for this PEV is going to a company whose people definitely seem to care about their customers. Thank you eWheels for conducting business in the way(s) that you do. I'll keep coming back to eWheels for all of my EUC needs! You have certainly made a consumer advocate out of me!”

ewheels 5 star review on 5th January 2024

Posted 4 months ago

“Great service and very friendly. Love these guys!”

Posted 4 months ago

Thanks for this anonymous review! We always try to be prompt and courteous to all customers. Happy to hear you were satisfied with the level of service you received. Our team does their best to meet and exceed expectations.

Posted 4 months ago

“My wheel came with the seat because fedex wouldn't deliver on new years eve. Lol. So, very happy with it.”

ewheels 5 star review on 2nd January 2024

Posted 4 months ago

Thanks for this review, Damon! Great picture of the new Lynx will all accessories. There were some minor delays from the holidays, but glad everything was eventually delivered. Hope you enjoy the most hyped machine of late 2023.

Posted 4 months ago

“Y'all hooked it up! Thank's much!🙏🤙”

Posted 5 months ago

We always try to go above and beyond for all of our customers. Thanks for this review, hope you're enjoying the V12!

Posted 4 months ago

“YOU GUYS ARE AWESOME!!!! VERY GOOD COMMUNICATIONS EVEN ON AFTER HOURS. VERY FAST SHIPPING TO HAWAII. THANK YOU!”

ewheels 5 star review on 1st January 2024

Posted 5 months ago

“I've been riding euc for Amost three year and love it! thanks to ewheels for providing me with my awesome Sherman max I purchase and parts. Jason and his ewheel team was very helpful with any Questions I need to know about purchasing my wheel. And my wheel was Delivered on time. Now I'm ordering the lynx, hand down ewheels ⭐️⭐️⭐️⭐️⭐️”

Posted 5 months ago

“I’ve been dealing with eWheels since the beginning of my Euc hobby. Started off with the mten4 from Begode, then the INMOTION V14 and finally my Begode extreme which I got today. They respond quickly to my emails and have gotten my eucs here quickly. Highly recommend them”

Posted 5 months ago

“My order was promptly processed and shipped. Communication was open with Jason and my 1st wheel arrived on time and unscathed! I'm having a blast learning and look forward to upgrading in the near future. Thank you, eWheels!”

Posted 5 months ago

“Ewheels does a great job every time. I've purchased three wheels from them. They do what they say they will do, and they do it when they say they will get it done. I could not be happier with the communication, customer service and professionalism of this crew!”

Posted 5 months ago

“Ewheels has earned my trust as my go to company to by expensive eucs from. Other companies might beat them in terms of price, but it’s a trap, the benefits of buying from Jason and Eric FAR outweigh the $100 or even more you save from any alternative options. Their email replies are instantaneous. Their warranty service and customer service above and beyond even the best companies that sell ANY product, not just eucs. And the accessories they include for each wheel are well thought out and considerate. Some free inclusions I’m surprised at receiving that already make up for any difference in price it has against competitors. Jason and Eric don’t advertise the hidden benefits as they’re both extremely humble and generous people. Their reviews and reputation speaks for itself. There is no company I’ll rather trust with purchasing my $4k toy. Either by from ewheels or don’t buy a wheel at all!”

ewheels 5 star review on 28th December 2023

Posted 5 months ago

“Very good service, fast delivery, professional staff”

Posted 5 months ago

“Ordered a new Bogode Extreme on Dec 19, 2023. I picked up the unit next day and to my disappointment, they sent me a used unit by mistake. I call the company immediately and although they did not respond because it was after business hours, they immediately emailed me back. I explained what happened and they apologized and sent a brand new begode extreme within 2 business days. They took care of the mistake in a very timely and professional manner. I appreciate their quick response and correcting the situation. They also mailed me the upgraded shock set for the unit that was advertised on their website as part of the purchase. So overall eWheels has been professional and timely with all the transition. I actually have not had a chance to ride the unit yet, but i am confident that if i have any issues, they will be very helpful. So far I am pleased with the purchase and their professionalism. Thank you eWheels!”

Posted 5 months ago

“I had a fantastic experience with EWheels, particularly with Eric and Jason. Despite living in Mexico City, they efficiently shipped the wheel to me. Their quick responses to my queries were impressive. Though there was a shipping delay, they promptly resolved the issue. Overall, I highly recommend EWheels for their excellent service.”

ewheels 5 star review on 22nd December 2023

Posted 5 months ago

“Purchased an Inmotion RS from them a few weeks ago and received it in 4 business days which is apparently not the norm when ordering from most companies or the parent organization. Most importantly, the customer service was absolutely amazing. Jason has probably exchanged upwards of 40 emails with me answering all my questions as well as liaising with the manufacturer to make sure I can get a couple newly released parts for the scooter when available. Overall a fantastic experience.”

Posted 5 months ago

“ewheels is the best EUC retailer in the US!”

Posted 5 months ago

We definitely strive to be! Thank you so much for this review, we hope we met or exceeded your expectations!

Posted 5 months ago

“This is my fifth purchase and I could not be happier. A+++ from beginning to deliver. You are not only getting a quality product, but one backed by professional customer support. You will not be disappointed.”

Posted 5 months ago

“I've been a client of ewheels since the Kingsong 16s was considered a performance wheel. Every interaction and ever purchase from the small (tubes/tires) to all 4 wheels has been fantastic. No other vendor that I know of has your back like ewheels, even doing a voluntary (at ewheels own expense) battery replacement for my RS as well as many other customer's gotway wheels when they felt the factory packs were not as safe as they should be. This is truly the definition of above and beyond. A huge thank you to Jason an Co!”

Posted 5 months ago

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ewheels is rated 4.9 based on 3,215 reviews