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ewheels Reviews

4.9 Rating 3,797 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,797 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th February 2026
Morgan Doughty
ewheels 5 star review on 16th February 2026
Bruce James
ewheels 5 star review on 16th February 2026
Bruce James
ewheels 5 star review on 19th January 2026
Anonymous
ewheels 5 star review on 13th January 2026
Rory Harris
ewheels 5 star review on 18th November 2025
Ryan Gross
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
952
Anonymous
Anonymous  // 01/01/2019
Very fast shipping. The wheel came with extras including pads and a seat. The wheel was in perfect condition and fully charged up.
ewheels 5 star review on 14th July 2025
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Posted 7 months ago
Love this wheel, it’s fits my usage at the moment perfectly. I selected the street tire, again perfect for my riding this summer. I’m not a new customer to Ewheels, their service is simply the best. Thanks Jason and Nick for always indulging me.
ewheels 5 star review on 14th July 2025 ewheels 5 star review on 14th July 2025
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Posted 7 months ago
The customer service is above and beyond. You couldn't ask for a better customer experience, I don't think.
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Posted 7 months ago
Great sevice quick responce.
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Posted 7 months ago
We couldn't be happier with our purchases from ewheels! Jason has been so patient and helpful if we've had any problems... even giving us instructions how to reprogram our mother board. That is just the tip of the iceberg to how much he had done for us! If we could give ten stars 🌟 we would! Thanks E-wheels!
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Posted 7 months ago
⭐️⭐️⭐️⭐️⭐️ I’ve received the package, and everything arrived in good condition. Thank you for the fast and reliable service!
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Posted 8 months ago
I'm always impressed by the resourcefulness of the eWheels team. I can't think of a time they've let me down. Excellent products, excellent customer service, excellent professionals.
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Posted 8 months ago
I had heard great things from several fellow riders about the service experience with Jason & ewheels, and I was not disappointed. Ewheels has provided me with very high-touch personalized service. Just a few of the benefits have been a focus on order accuracy, status updates and expediency. They’ve been great to do business with!
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Posted 8 months ago
Excellent service as usual from eWheels. With the tariffs looming, eWheels kept me updated and set expectations. I ended up getting the wheel I wanted at the original price, and shipped out right after it arrived in CA.
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Posted 8 months ago
Best company I've dealt with great communication never any problems
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Posted 8 months ago
Customer service is phenomenal!
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Posted 8 months ago
This was my first time ordering from eWheels and I am extremely impressed by the quality of their service. They kept me informed and responded to my questions within minutes. I will absolutely recommend them to everyone I know.
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Posted 8 months ago
This will be 2nd purchase from ewheels. Fast shipping and great customer service. Will purchase again through them!
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Posted 8 months ago
Purchase went as planned for new Begode XWay 134v. I had a couple of email exchanges with Nick and others during my UEC diligence. They respond very quickly and have answers too. Super fun wheel too.
ewheels 5 star review on 30th June 2025
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Posted 8 months ago
Bought a Commander Pro 50s. I had no clue going into this. The team at Ewheels was very helpful. I had some questions and they responded immediately. Even if it was late or the weekend they answered my questions. Overall experience was one of the best I’ve had with a product that I ordered online.
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Posted 8 months ago
The best customer service I've had from ANY online company.
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Posted 8 months ago
great customer service! helped with every detail.
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Posted 8 months ago
Good Products, Nice website layout
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Posted 8 months ago
My experience began with a couple of emails seeking advice on which wheel would support a 70 yr old heavy individual. The emails were answered within a few hours, which I consider timely. I placed my order on Friday June 13th . I received shipment confirmation that same evening. The wheel arrived a week later, as estimated.
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Posted 8 months ago
This time I needed a board for a first batch Patton. Next time who knows what i will need, but i will get it from Ewheels. Always good after sales sevice from Ewheels. Timely responses and quick resolutions. Zero complaints
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Posted 8 months ago
ewheels is rated 4.9 based on 3,797 reviews