ewheels Reviews

Name: ewheels
Rating: 4.88

4.9 Rating 3,207 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,207 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

815

Anonymous

Anonymous // 01/01/2019

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“Great team, outstanding service!”

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Posted 3 months ago

“The eWheels team might be the best in the EUC industry. I have purchases multiple wheels over the past few years from various companies, EUCs can be challenging due to quality control and wear; eWheels is different in that they will do there best to keep you rolling. You can by wheels from several places, eWheels stands apart when it comes to warranty support or simply repairing your wheel; can't say enough good things about these guys!”

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Posted 3 months ago

“Unless they start giving wheels aways for free, eWheels couldn't really be better. They had the best price. Their response to my order (status update) was near instantaneous. Bonus, eWheels included extra necessary parts (power pads, wrist guards) to ensure my wheel was safe and comfortable out of the box. My wheel shipped the next day and showed up on time (1 week) with a full charge. Thank you eWheels for this great experience and postive first impression of the EUC community.”

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Posted 3 months ago

“Exceptional communication and support. Thank you all for all that you do!”

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Posted 3 months ago

Thanks for this review, we always try our best! If an email comes through, we always try to be prompt. Hope you're enjoying the Sherman-S so far!

Posted 3 months ago

“The best ever”

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Posted 3 months ago

Thank you so much for your kind words and for giving eWheels a well-deserved 5-star rating! We cannot express how grateful we are for your support and recognition. "The best ever" perfectly describes what we strive to achieve. Our team is dedicated to providing exceptional products and ensuring genuine customer satisfaction.

Posted 3 months ago

“Best customer service, crazy fast shipping, this company is running the game as a EUC distributor. 10/10”

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Posted 3 months ago

“I purchased the KingSong S19 from eWheels on a Friday and the wheel was at my home the next Monday. Perfect transaction.”

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Posted 3 months ago

“Great company to deal with. There were many updates along the way about the status of my order and what to expect. They sent emails detailing setup and then followed up shortly after the new wheel arrived with some info about a small issue that some people were having along with a potential solution. The addition of pads and a seat for my new wheel were an awesome perk for pre-order as well.”

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Posted 4 months ago

“Purchased an Inmotion V12 HS. Immediately upon completing my purchase I received emails confirming my order as well as how everything was to be shipped. Everything was shipped quickly and I received my order a day earlier than promised. I'm excited to learn how to ride an EUC and have logged a few miles on the V12 already. eWheels made the whole process of ordering very easy. I haven't had to contact support/customer service but if they are as efficient as they were during the ordering process then I have no doubt it would be 5 stars as well. Thank you eWheels for the great experience!”

ewheels 5 star review on 15th January 2024

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Posted 4 months ago

“Fantastic experience buying my first EUC from eWheels. Got the KS 18XL. Ordered right before Christmas (during the crazy week when everything is shutting and slowing down, not vice versa). Received the wheel a few days later, long before New Years! Jason answered my admin questions basically right away. Wristguards came with the wheel, which was in perfect condition and has performed flawlessly. A neoprene wheel cover was complimentary and arrived a few days later. Taught myself how to ride within about a week of daily practice, and since then have been doing rides of many miles at a time. Only laid her down three times, all in that first week, and all at near zero speed. The shock pads I stuck onto the various extremeties of the wheel took all of the contact with the pavement. Gear up folks! It's the gear that gives you the confidence to practice all the moves you'll need. I definitely will be buying from eWheels again when I move up to my next wheel. I would highly recommend....they helped make the rather daunting prospect of buying this foreign device, that I knew practically nothing about how to use, into a positive and pleasurable experience. :))”

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Posted 4 months ago

“Good communication on pre-order and shipped with follow-up instructions.”

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Posted 4 months ago

We always try to be as transparent and prompt as possible. Glad your preorder experience went well. Stay safe out there, and enjoy your new Lynx!

Posted 4 months ago

“Just picked up another EUC from Ewheels. Got the KS 16S for working around my property. Great wheel and excellent service from Ewheels once again!”

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Posted 4 months ago

Glad we could help with your new 16X order. Both of these machines are tried and true, hope you're enjoying the longer range and faster speeds of the 16X. Ride safe out there!

Posted 4 months ago

“My wife purchased the v3 Begode T4 from Ewheels for Christmas, I got to ride it on Christmas day for about a half hour and then discovered it wasn't charging. Ewheels customer service walked me through diagnosing and decided to ship the wheel back so they could fix it (they covered shipping!), turns out it was a bad charger and they provided a new one. I only have about 10km on the wheel thus far so I can't really review the wheel but my shopping experience and follow-up customer service have been next level. This is my third wheel purchased from Ewheels and I have consistently had this kind of customer service. They also fix any known issues with wheels before selling the product so you get a reliable UEC.”

Helpful Report

Posted 4 months ago

Thanks so much for this 5-Star review! We really do try our best, and thankfully this was an easy fix. We probably should have checked the charger, but we always go above and beyond for our customers. Glad both of you like this new machine, the T4 is great and has been very reliable.

Posted 4 months ago

“Just recently was introduced to EUC’s by a friend of mine who let me practice on his small wheel. I instantly fell in love with the concept and decided to pick one up. He recommended eWheels, so I did some research and chose the Begode T4. The shipping was fast and accurate, and the EUC came in phenomenal packaging (plus a free kickstand). My first ride was amazing, can’t wait to ride more!”

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Posted 4 months ago

As a first time owner, we really appreciate your 5-Star review! The T4 has been very reliable, a great mix of range, speed, and price. We always try to include some bonus extras with our machines. Keep us in mind when you're ready for an upgrade. Ride safe out there!

Posted 4 months ago

“Ewheels gave me top notch service on the Leaperkim Lynx. Fast, free shipping, and great communication!”

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Posted 4 months ago

Thanks for this review! Glad we could help with your Lynx order. Shipments are usually late, but thankfully we were able to get this out earlier than expected. We'll be here if you need any help.

Posted 4 months ago

“I ordered my first EUC on the evening of 12/28/23, expecting to receive it after the new year. After I submitted the order, I realized that I would also want one of the neoprene covers and power pads, so I ordered those separately. The folks at eWheels upgraded my shipping to priority overnight so that I would receive it BEFORE the holiday, and my V12 HT was received on 12/30/23. The cover and power pads also came separately, that same day. Day 3 of learning to ride, the kickstand broke on my V12. I ordered a new one. Then after submitting that order, ordered a universal EUC stand. The folks at eWheels refunded shipping for the V12 kickstand, and added it to the universal EUC stand package and shipped them out together. This kind of attention to customer detail is unique in most industries, and I am so grateful to feel that my (not insignificant) investment of over $2K for this PEV is going to a company whose people definitely seem to care about their customers. Thank you eWheels for conducting business in the way(s) that you do. I'll keep coming back to eWheels for all of my EUC needs! You have certainly made a consumer advocate out of me!”

ewheels 5 star review on 5th January 2024

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Posted 4 months ago

“Great service and very friendly. Love these guys!”

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Posted 4 months ago

Thanks for this anonymous review! We always try to be prompt and courteous to all customers. Happy to hear you were satisfied with the level of service you received. Our team does their best to meet and exceed expectations.

Posted 4 months ago

“My wheel came with the seat because fedex wouldn't deliver on new years eve. Lol. So, very happy with it.”

ewheels 5 star review on 2nd January 2024

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Posted 4 months ago

Thanks for this review, Damon! Great picture of the new Lynx will all accessories. There were some minor delays from the holidays, but glad everything was eventually delivered. Hope you enjoy the most hyped machine of late 2023.

Posted 4 months ago

“Y'all hooked it up! Thank's much!🙏🤙”

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Posted 4 months ago

We always try to go above and beyond for all of our customers. Thanks for this review, hope you're enjoying the V12!

Posted 4 months ago

“YOU GUYS ARE AWESOME!!!! VERY GOOD COMMUNICATIONS EVEN ON AFTER HOURS. VERY FAST SHIPPING TO HAWAII. THANK YOU!”

ewheels 5 star review on 1st January 2024

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Posted 4 months ago

ewheels is rated 4.9 based on 3,207 reviews