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ewheels Reviews

4.9 Rating 3,677 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,677 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 8th September 2025
Anonymous
ewheels 5 star review on 8th September 2025
Anonymous
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
943
Anonymous
Anonymous  // 01/01/2019
Great company, great support
Helpful Report
Posted 7 months ago
Great Wheel so far suspension is smooth and the real feels great. Looks way better than the original patton and is much better built with armor protecting the more vital parts of the wheel. The weight reduction and upgraded firmware make the wheel and excellent choice for anyone looking for a 16" wheel. The wheel also comes with skid plate gloves and power pads with customizable reflective stickers so it's ready to go almost right out of the box.
ewheels 5 star review on 24th January 2025
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Posted 7 months ago
The customer support is top notch, and the stock and knowledge is extensive.
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Posted 7 months ago
Six days from when I ordered my wheel it arrived at my door. Last wheel I ordered from some other dealer took five months plus.Jason sent me a belpful Email on how to get started with my new wheel...good job/thanks. Yesterday when it arrived it was -18°f, looking fwd to a warm day ride.
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Posted 7 months ago
These guys are great, super responsive. Jason answered my email on a Sunday. I drove to a nearby warehouse and picked up my Begode Falcon on Monday. Only in America : )
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Posted 7 months ago
They have fast shipping reply to emails the same day, knowledgeable about the inner workings of the wheels and never a problem with warranties. I've bought 2 wheels, chargers and will be back for all future EUC's
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Posted 7 months ago
I've ordered 2 wheels now from eWheels, and am about to order a third. I'm very pleased with their service and have experienced 0 problems.
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Posted 7 months ago
The whole crew at eWheels has never failed to provide the best customer service. No question is ever left unanswered, and every effort is made to provide a thorough response. Whether it be parts compatibility, or product information, i'm always left feeling confident that i'm making an informed purchase decision.
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Posted 7 months ago
Out standing communication and customer service! Jason and the whole team have helped me troubleshoot technical issues on my V11 and provide parts at an outstanding price. I’ve bought parts for my KS 18XL and they always come fast and with updates from the staff at Ewheels. I recently just pre-ordered a LeaperKim Patton-S and am expecting it in 3 days. 5 stars from me. 10 out of 10. -Gordon
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Posted 8 months ago
What you see in the forums is true. eWheels has quick shipping and great communication with you as the customer. I will definitely be using them moving forward for my Future wheels.
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Posted 8 months ago
Of the best support in the pev industry! Message replies are always prompt. Every person I've dealt with is easy to talk to and pleasant to deal with. I have had a couple problems with orders. Each time ended up being a misunderstanding on my part, and even then, eWheels personnel were very supportive and understanding! I'm very appreciative of such close support, especially concerning such expensive and potentially dangerous technology. About the only way that I would buy a PEV from any other dealer, is if eWheels didn't carry that particular product. Nothing but love for Jason and crew!!
ewheels 5 star review on 6th January 2025 ewheels 5 star review on 6th January 2025 ewheels 5 star review on 6th January 2025
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Posted 8 months ago
I’ve purchased a V8, V10, V12 Pro and a Begode Falcon. All at different times. The service and delivery has always been spot on.
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Posted 8 months ago
After researching about PEVs/EUCs for months and hearing wide acclaim of Ewheels I chose to try them out to purchase my first EUC. I was blown away by Ewheel's in many areas and realized they are an extraordinary company on so many levels. FIrstly they have a slick online website which is easy to navigate and well laid out has an awsome selection of PEVs and parts. After my purchase I experienced the best customer service and communication I could ever have imagined and I have over 30 years experience as an operation executive in the US and Asia that always took pride in my ops for great customer service. Ewheels team are the BEST! They are always quick to provide guidance with the single goal of helping PEV customers in educating them, making decisions and troubleshooting any technical challenges from the quickly evolving products. Unparalled communication/responsiveness. Any and all future PEV/EUC purchases that I make will be from Ewheels.
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Posted 8 months ago
ewheels has been nothing but first-rate in every interaction I've had. They've been very proactive in helping me fix a couple of problems I had (that were my fault); their customer service is simply excellent. They're prompt in answering correspondence, and extremely helpful on any inquiry. I very much recommend them if you want anything EUC related.
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Posted 8 months ago
The shipping was insanely fast, even during Christmas season. Product was delivered well packed and tracking number was provided promptly. I highly recommed this seller if you are looking for exceptional customer service.
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Posted 8 months ago
These guys were really fast and professional. My stock charger died and they quickly identified a better replacement charger that even has a 80% cutoff to help preserve my EUCs battery.
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Posted 8 months ago
The absolute best company to buy an EUC from!! They offer great service, quick to reply to questions and concerns, and are very knowledgeable regarding the wheels. Had a situation where I needed a refund for a deposit and Eric helped me out quickly to resolve it. Highly recommend purchasing your next EUC from EWeels. I definitely am!
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Posted 8 months ago
Ewheels by far has the best customer service super fast to email and even faster to ship out orders. Wish all companies had this level of service.
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Posted 8 months ago
Amazing people. Great products. Everyone is so kind and so helpful. Id never go anywhere else
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Posted 8 months ago
I couldn't be happier with the customer service provided by ewheels
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Posted 8 months ago
ewheels is rated 4.9 based on 3,677 reviews