eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,929 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

Write Your review

Tell us how eWheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

eWheels 5 star review on 10th September 2026

959

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I waited a year almost to write this to make sure it was as good as it seemed at first. But I have nothing but good reviews to say about the scooter. It goes fast enough for around town and doing errands and the battery. Life is great. I’m coming from an electric skateboard and it’s so much easier and safer. The other thing I noticed is that I didn’t use it much through the winter and the battery is staying right at 100%. I know I should be using it at least a few times but I didn’t get a chance to but the battery seems to be doing great. The size is perfect for being able to take into a store. Yep there’s bigger faster scooters out there but this one’s pretty good all around as far as functionality around town. I didn’t have any warranty issues so I didn’t have to deal with Luna but they seem to be pretty responsive and I’m glad I bought it from them.”

Helpful Report

Posted 3 years ago

“I just bought my first EUC and wow, is this amazing. I also need to rave about the customer service. Our EUCs shipped quickly and arrived on time. Their customer service has a quick turnaround time. I had a part snap off of my EUC and they expedited the part so I can be sure to keep rolling. Thank you!”

eWheels 5 star review on 18th April 2023

Helpful Report

Posted 3 years ago

“Received within one week of ordering, as ususal for eWheels. Very satisfied with my purchase, everything is perfect out of the box. Even with a pair of wristguards, always appreciated! Thx Jason!”

Helpful Report

Posted 3 years ago

“Ewheels is a well known entity with a stellar reputation and they came through and fulfilled that reputation on this order for me. They changed my order from a different wheel, accommodated a tire request, and helped with the timing of delivery. Wheel is awesome thanks guys!”

Helpful Report

Posted 3 years ago

“Great products!!!”

Helpful Report

Posted 3 years ago

“eWheels has been amazing and they fix problems that the manufacturers are not willing to fix. I feel safer buying from them, and I would not even consider buying from any other vendor. Jason is always responsive and helpful with my questions and concerns.”

Helpful Report

Posted 3 years ago

“Awesome customer Service Jason's great quick to respond. You can get wheels transfer the warranty and they honor it.Great place to do business 😉”

eWheels 5 star review on 15th April 2023

Helpful Report

Posted 3 years ago

“Thanks ewheels, great shipping, great service so far to. My next wheel will be a beast compared to this. I have been bitten by the EUC bug, and I can't wait to buy some beastly 134v + wheels in the future from EWHEEEEEEEELS.COM”

Helpful Report

Posted 3 years ago

“Have bought a scooter and two EUC's with ewheels and have had excellent customer service. Have not had any major issues with the devices and any of the minor concerns were very quickly resolved. They have the best customer service I've seen, responses are super quick, even during off hours at times and I have been a very happy customer. I plan on continuing to purchase my wheels through them as I upgrade. I will continue to promote them wherever I can as well for other folks that ask. Keep up the good work Jason and team!”

eWheels 5 star review on 13th April 2023

Helpful Report

Posted 3 years ago

“My first EUC is/was a Segway Ninebot Z10, and I love it. However, if you run into any issues with the Z10, forget it. There's no support. Finding replacement parts is a dubious task. Unfortuantely I only learned this after making my Z10 purchase a little more than a year ago. After learning this, I've only wanted to deal with a reputable US dealer that stands behind the products they sell, and eWheels hasn't let me down yet. I've been nothing but happy with the service and treatment I've received. I couldn't recommend them more highly. Thanks, Jason!”

Helpful Report

Posted 3 years ago

“This is my third EUC from eWheels. Their customer service has always been responsive and reliable.”

Helpful Report

Posted 3 years ago

“A monstrous wheel in both size and performance. Took a couple of days to get used to it, Once I did smaller wheels feel like toys.”

Helpful Report

Posted 3 years ago

“Very great customer support with any questions I had. Very fast delivery. 100% satisfied.”

Helpful Report

Posted 3 years ago

“Came really fast”

Helpful Report

Posted 3 years ago

“Always great service. Quick delivery. If there is an issue, they take care of it promptly. I sent an e-mail and got a reply the Same day. This is the Best place to buy an EUC.”

Helpful Report

Posted 3 years ago

“Ewheels is awesome. I received a fast charger with an issue and they were helpful and fast with support. The more I deal with them, the more impressed I am. If only I had more money to spend 🤑”

Helpful Report

Posted 3 years ago

“I love this company. They have been so helpful with everything. My fIrst EUC purchase, replacement charger, repairs, everything I have needed. And when I upgrade my wheel I will do it here.”

Helpful Report

Posted 3 years ago

“Best first wheel ever! And amazing service and super fast shipping from ewheels! Couldn’t be happier with my purchase and will be purchasing again from ewheels, keep up the good work!”

Helpful Report

Posted 3 years ago

“Customer support was very communicative during the pre-order timeframe and did a great job of updating with any major changes to the shipping out of my inmotion V13. (communication in regards to bolt issues and the subsequent remediation of these issues). They are a very friendly and helpful company and I would happily order from them again in the future.”

Helpful Report

Posted 3 years ago

“Super fast shipping and the best prices I can find .!!!”

Helpful Report

Posted 3 years ago

eWheels is rated 4.9 based on 3,929 reviews