eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought a scooter and two EUC's with ewheels and have had excellent customer service. Have not had any major issues with the devices and any of the minor concerns were very quickly resolved. They have the best customer service I've seen, responses are super quick, even during off hours at times and I have been a very happy customer. I plan on continuing to purchase my wheels through them as I upgrade. I will continue to promote them wherever I can as well for other folks that ask. Keep up the good work Jason and team!”

eWheels 5 star review on 13th April 2023

Helpful Report

Posted 3 years ago

“My first EUC is/was a Segway Ninebot Z10, and I love it. However, if you run into any issues with the Z10, forget it. There's no support. Finding replacement parts is a dubious task. Unfortuantely I only learned this after making my Z10 purchase a little more than a year ago. After learning this, I've only wanted to deal with a reputable US dealer that stands behind the products they sell, and eWheels hasn't let me down yet. I've been nothing but happy with the service and treatment I've received. I couldn't recommend them more highly. Thanks, Jason!”

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Posted 3 years ago

“This is my third EUC from eWheels. Their customer service has always been responsive and reliable.”

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Posted 3 years ago

“A monstrous wheel in both size and performance. Took a couple of days to get used to it, Once I did smaller wheels feel like toys.”

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Posted 3 years ago

“Very great customer support with any questions I had. Very fast delivery. 100% satisfied.”

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Posted 3 years ago

“Came really fast”

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Posted 3 years ago

“Always great service. Quick delivery. If there is an issue, they take care of it promptly. I sent an e-mail and got a reply the Same day. This is the Best place to buy an EUC.”

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Posted 3 years ago

“Ewheels is awesome. I received a fast charger with an issue and they were helpful and fast with support. The more I deal with them, the more impressed I am. If only I had more money to spend 🤑”

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Posted 3 years ago

“I love this company. They have been so helpful with everything. My fIrst EUC purchase, replacement charger, repairs, everything I have needed. And when I upgrade my wheel I will do it here.”

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Posted 3 years ago

“Best first wheel ever! And amazing service and super fast shipping from ewheels! Couldn’t be happier with my purchase and will be purchasing again from ewheels, keep up the good work!”

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Posted 3 years ago

“Customer support was very communicative during the pre-order timeframe and did a great job of updating with any major changes to the shipping out of my inmotion V13. (communication in regards to bolt issues and the subsequent remediation of these issues). They are a very friendly and helpful company and I would happily order from them again in the future.”

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Posted 3 years ago

“Super fast shipping and the best prices I can find .!!!”

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Posted 3 years ago

“eWheels has earned my loyalty! I ordered a scooter that didn't turn on reliably and they exchanged it for a new one with zero hassle. I ordered an S22 Pro and they delayed shipping to figure out some noise issue and made sure it was 100% before shipping. I had some questions they answered very quickly via email and kept me updated on what was going on and when they expected to ship. I couldn't ask for better service and support.”

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Posted 3 years ago

“Awesome people! Any questions I had, I got a super quick response and they were very helpful! Easily the best customer service you could ask for! 10/10 honestly can’t recommend them enough!”

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Posted 3 years ago

“Excellent customer service and communication from Jason at eWheels. My wheel shipped incredibly fast, and I've been nothing but happy so far. Seriously, don't even bother looking anywhere else for your EUC, this is the place you need to be buying from.”

Helpful Report

Posted 3 years ago

“Extremely disappointed in how the delivery process has been handled. I would not expect this from professional companies and will not be doing business with Ewheels nor recommending them to to anyone for purchases in the future.”

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Posted 3 years ago

“Fast service& delivery. Pedals exactly as shown. Highly recommend ✅”

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Posted 3 years ago

“Always fast shipping and Jason has helped me troubleshoot wheel problems through emails. He also gets unique parts and deals.”

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Posted 3 years ago

“I really can’t stress enough what a great company this is. Insanely fast response time & shipping. These guys really go above and beyond. I ordered from ewheels after many many recommendations, turns out everyone was right. 11/10.”

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Posted 3 years ago

“Every wheel I’ve bought from ewheels has lead to great adventures. Customer service is top notch. Quick response and fast delivery”

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Posted 3 years ago

eWheels is rated 4.9 based on 3,941 reviews