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ewheels Reviews

4.9 Rating 3,682 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,682 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Jason and Ewheels is well known for excellent service. I have paid in full for my new S-22 wheel, but I have not received it yet and it has not even been sent. I am sure the delay is due to King Song and US Customs. These are unusual times and I am being unusually patient. I know Jason is doing everything possible to get the wheels out.- Gary Moore
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Posted 3 years ago
Pretty much the entire EUC community knows eWheels has great, personal customer service. eWheels also has a focus on safety, and has made a pattern of working with multiple manufacturers to use safer battery options. I will never buy an EUC from anyone else. For things they have in stock, shipping is quick and affordable. My EUC has had age-related problems (almost 6000 miles, often trails) and they've provided helpful support and discounts to keep it running well. I can't think of any other company that is this invested in post-sale support. But they aren't without their drawbacks. The website needs some modernization. And while I appreciate that they don't want to spam their customers with emails, I'm on the edge of my seat waiting for my EUC and would love more frequent updates. They are facing major delays due to their battery changes and the after-effects of the 2021 back-ups at the LA port and port customs. It's hard to fault eWheels, but if preorder speed is more important than customer service and safety, eWheels has not been quick with any of my 3 EUC preorders.
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Posted 3 years ago
Still waiting almost ready to give up on the s22 I know it's not ewheels fault but I seeing alot of issues with these wheels less Than impressed by king song
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Posted 3 years ago
I have not received my wheel yet, and you want a F___ing review. I can see your company is lacking organization. Not happy
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Posted 3 years ago
Great company! Shipping was prompt and fast. Got my wheel (KS16S) in good functioning order and it’s been running great ever since. They are also quick to respond to emails and very informative if you have product questions.
ewheels 5 star review on 29th August 2022
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Posted 3 years ago
I have yet to receive my Kingsong S22 Euc. I’ve had a deposit since November 2021 and made a final payment over a week ago. I’ve only gotten news the item has not shipped yet due to customs hold. I’m from Maine and have a limited time before winter to ride and this is my first EUC purchase. It would be really nice to have this shipped soon. The poor rating may not be EWHEELS issue. If and when this major issue gets resolved, I may edit this review.
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Posted 3 years ago
Have yet to receive this item due to customs not releasing the container as per an earlier email. Been over 3 weeks now.
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Posted 3 years ago
The ewheels team is always pleasant to interact with. Whether it's asking questions or making changes to orders, they are professional, helpful, quick to respond and considerate.
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Posted 3 years ago
Having spent well over $3000.00 for my new wheel that is now sitting at customs, I cannot say I have a favorable impression of the company. I don't think that I would be comfortable spending that amount again. I have made numerous other purchases without issue. This is anxiety inducing and not an experience I care to have again.
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Posted 3 years ago
Ewheels is reliable informative with their customers best interest in mind. Make me feel like a family member. When I need help they’re there
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Posted 3 years ago
EWheels has gone above and beyond to provide after market service to the electric unicycles I’ve purchased. From my experience, they have quick and very helpful responses to email inquiries and have never hesitated to solve a problem or question I had. I am happy to recommend eWheels to anyone looking for a reputable and respected distributor for all things personal electric vehicle (PEV).
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Posted 3 years ago
Have made multiple purchases over the last few years with Ewheels. Always on point, great communication, will work out any issues you might have. Great company and have no problem giving my continued support.
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Posted 3 years ago
Amazing customer support they go the extra mile for safety.
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Posted 3 years ago
Good new item A1
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Posted 3 years ago
PreOrdered a V12 and they were very responsive to emails, keeping me up to date on the delivery status from China to CA coast to my house. They answered all questions promptly. I do not know how they could have improved the buying experience. Thank you Ewheels!
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Posted 3 years ago
Excellent seller, fast shipping, great prices, good inventory!
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Posted 3 years ago
Easy purchase quick shipping
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Posted 3 years ago
Awesome customer service.
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Posted 3 years ago
I appreciate how they had stock available
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Posted 3 years ago
Ewheels is always excellent. Great service. Super fast. No complaints at all.
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Posted 3 years ago
ewheels is rated 4.9 based on 3,682 reviews