eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My King Song 14S arrived on time and in great condition. The additional wrist guards and wheel pads are a great touch. Will definitely shop at eWheels again!”

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Posted 7 years ago

“I was hoping to write a Very Good review for ewheels since I also have a pre-order in for the KS16X however I did have an issue with my XL Pedals for the V8/Glide 3, mainly the 3D printed spacers didn't come with the pedals. I was hoping to find a good match for the shims by using nylon washers but I'm still playing the "find the correct size" game. Jason is sending the spacers and I'm hoping to be able to try out the new pedals sometime this week and will be glad to revise the review at that time.”

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Posted 7 years ago

“Jason was extremely helpful and reached out to ensure my selection would meet my needs. I determined my selection wouldn’t do what I needed, and he took the time to understand my situation and help me make an appropriate selection. I was very pleased with the recommendation he made and it was much better than my initial selection. Excellent service!”

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Posted 7 years ago

“Easy to learn on, letting out a little air helped me feel more stable. This thing is fun and fast. Very practical for zipping around campus or town. You'll really enjoy it, it shaves 45 min off my commute versus walking. Great buy.”

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Posted 7 years ago

“Jason and his company ewheels are the best! I bought an awesome ewheel and they shipped it the same day. It got to me super fast and was in perfect condition. They even included free wrist guards. Their customer service was amazing too. I was sent an email with tips to get started. Also I had a few questions which were answered within 24 hours. A 5 star experience from a 5 star company. Thanks Jason!”

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Posted 7 years ago

“Fast shipment, product as described, works great!”

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Posted 7 years ago

“My electric unicycle was the best purchase I’ve ever made. It is life changing - saves a bunch of wear and tear on my car. I am so happy I bought my unicycle from ewheels!!”

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Posted 7 years ago

“Jason was very informative and helpful in my first decision. He had very clear communication, and even suggestions for upgrade in Tires. We’re definitely buying a future scooter with this company.”

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Posted 7 years ago

“It’s a very solid scooter. I would suggest that it comes in a better box and that a physical manual accompanies the scooter. Also I would suggest that the brakes work a little quicker. But overall seems like a solid buy. My speedometer doesn’t seem to be working so that is upsetting but overall it is”

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Posted 7 years ago

“Really good customer service, Jason answered my emails really quick and solved my doubts. They have all the spare part I could need for my Glide 3.”

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Posted 7 years ago

“Quick delivery, immediate responses to initial set-up questions and follow up troubleshooting.”

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Posted 7 years ago

“The transaction for my Dualtron Spider was great. eWheels was super fast with getting it shipped and has been very responsive to any technical questions I've had. I highly recommend them for your electric scooter needs.”

Helpful Report

Posted 7 years ago

“So, I'm brand new to electric scooters and was very skeptical of purchasing from ewheels at first, given the proliferation of scooters available on Amazon and elsewhere. However, after reading a few reviews of their customer service I decided to take the plunge on an expensive but well worth, Turbowheel Dart. Of course, nobody expects or wants to have an issue in which they'll have to contact customer service, but in my case I had a problem with the back-tire valve, but Jason promptly responded with a guide on repairs as well as shipping of replacement parts. I'm incredibly satisfied with the service they've provided, and feel thoroughly assured in future interactions with ewheels!”

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Posted 7 years ago

“I'm delighted with my first wheel and ewheels. When getting into this sport I was concerned with the lack of a product support in The States. Jason and ewheels resolve that accurately. I had an issue with the registration server's in China. It looked to be days from being addressed. Jason got on the horn, email, and probably his wheel too if it were possible! By the next morning was I registered and riding! Thanks ewheels!”

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Posted 7 years ago

“I purchased my MTen3 and 100v MSX from eWheels and couldn’t be happier with this company. They have outstanding customer service and go out of their way to make sure that their customers are completely satisfied. I wholeheartedly recommend eWheels without hesitation.”

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Posted 7 years ago

“I had a good experience with Ewheels. I was able to upgrade my order at the last minute. All I did was email then and they called me back in minutes. I'll be purchasing my next week from them soon.”

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Posted 7 years ago

“Ordered a Kingsong ks 14s and overnight I decided that a bigger 16s would be better. Emailed eWheels the next morning and Jason responded minutes later letting me know upgrading wouldn't be a problem. Sent the upgrade balance and received my 16s a couple days later. Great customer service!”

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Posted 7 years ago

“Very fast shipping , had problems with app but few emails to Jason and I got all taken care of and was very pleased , very professional service and customer support”

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Posted 7 years ago

“My purchase of the KS18XL arrived in two days! Awesome customer service!”

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Posted 7 years ago

“Great customer Service! Jason was great at answering any questions and shipped out the scooter right away.”

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Posted 7 years ago

eWheels is rated 4.9 based on 3,941 reviews