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ewheels Reviews

4.9 Rating 3,688 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,688 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 24th September 2025
Teng Xiong
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
942
Anonymous
Anonymous  // 01/01/2019
Great communication and service.
Helpful Report
Posted 6 years ago
Scooter developed an issue with motor under one month, ewheels team were responsive to rectify concern in a timely manor, including troubleshooting any additional concerns. I would recommend purchasing from ewheels as the agency stands behind the products they sell and are willing to assit to make things right. Will be purchasing from ewheels again.
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Posted 6 years ago
ewheels and Jason of course, have been outstanding in knowledge, professional support, and all-round great experience with all orders!
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Posted 6 years ago
Great! quick delivery! responsive!
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Posted 6 years ago
NYC commuter here , I looked around for a place to purchase my KS14D and now I’m glad I found the right guys , thank you guys for coming thru with my handle replacement, specially Jason , sent an email explaining my issue and was taken care of accordingly, EWHEELS has me as a customer for life , my EUC is so awesome , a friend at work already ordered his own , thanks again guys !!!
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Posted 6 years ago
They shipped out my Glide3 quickly with no hassles.
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Posted 6 years ago
Product as advertised, arrived in perfect condition and is beautiful. This is my first wheel, only had to inflate tire and was off riding. Within 5 minutes was able to ride up and down the street, only problem was the first fall cracked and broke off a piece of the plastic housing even with the cover on. But the unit still operates perfectly. Hopefully the operator gets better.
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Posted 6 years ago
These guys are really helpful. They have excellent product knowledge and can really put things into perspective for you when you are considering product alternatives.
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Posted 6 years ago
I've purchased two inmotion electric unicycles from ewheels (the v5f+ and the v10f, both as one of the first available in the US, thanks to ewheels taking pre-orders). My husband has purchased his inmotion v8 from ewheels; he also had an easy time purchasing on the site. DELIVERY: Both wheels arrived earlier than original estimated delivery dates and in perfect working order. PRE-PURCHASE CUSTOMER SERVICE: First off, the owner, Jason participates on all the electric unicycle forums giving tips and pointers (super helpful for anyone new to the wheel community). Jason answered multiple emails, which helped me decide on which wheel to buy (needed to perform well in the rain with minimal splash so my nice work clothes don't get messy, but be nimble enough for super crowded sidewalks). WARRANTY AND POST-PURCHASE CUSTOMER SERVICE: I'd rode my v5f+ an average of 5 miles (sometimes as much as 8 miles) for over two years when it just stopped working; I was able to send it back for repairs at a reasonable price. The repair was painless and pretty quick. RECALL FOR THE V10F: The V10F models had a company recall; Jason emailed everyone who'd purchased a V10/V10F to let them know ASAP and also notified us that he would be sending recall pre-paid shipping labels in the next few weeks. EXTRA AWESOME - ewheels insisted that the manufacturer throw in additional battery protection, so their customers would have even more protected from the battery issue that sparked the recall in the first place. The total time it took for me to send back my wheel and get it back was just under a week (California to California ground shipping, but even still, that is VERY fast). I've recommended ewheels to a tons of strangers who ask where to find out more; I couldn't be happier with my ewheels purchases and the excellent customer service from Jason and his colleagues.
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Posted 7 years ago
Excellent customer service. Shipped quickly and did a great job following through. I wouldn't hesitate to use them again.
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Posted 7 years ago
I BOUGHT THE EW36 THIS BIKE FLIPS OVER AT A POWER SETTING OF 5, I RETURNED IT FOR THE EW74 AND I LOVE IT, BUT IM INTO PROGRESSI MOBILITY FOR A 500.00 RETURN FEE 1800.00 FOR THE EW36, AND MEDICAL BILLS OF 2000 PLUS, WHAT ARE THESE COMPANIES GOING TO DO FOR ME, THIS BIKE IS NOT SAFE FOR PEOPLE WITH ANY TYPE OF DISABILITY AT ALL , VERY UNSAFE. AND PAINFUL.
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Posted 7 years ago
I have ridden a e36 for 4 years . the only thing wrong is it leaks oil.
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Posted 7 years ago
If you want to buy any of these products and have them arrive to your location this is a place in which you can do that.
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Posted 7 years ago
Great customer service. I've put 50+ miles on my electric unicycle in less than a month. It is an absolute blast! Thanks guys.
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Posted 7 years ago
My new wheel had a quality control issue so I had to send it in. eWheels provided me a shipping label and had it repaired within one day of receiving it.
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Posted 7 years ago
Bought this wheel from Jason, he made the shopping fast and easy! I will not hesitate to shop with ewheels again!
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Posted 7 years ago
Great customer service and exchanged my scooter for a different model when it was clear the original one didn't meet my needs. I'm happy with the new selection they made for me.
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Posted 7 years ago
I ordered my first EUC (Gotway Tesla w/ quick charger). I was pleasantly surprised at the level of instructions provided by Jason, given the manufacturer's manual was not in English. Jason advised that the quick charger was on backorder and would ship in 4-5 weeks. Around the 5 week mark, I wondered whether eWheels forgot about the charger but behold, it arrived a few days later. The quick charger is well worth it, and I'm glad eWheels offers a way to prolong the batteries by charging it up to a preset percentage of 80,90 or 100%. I admit I was a bit reserved from ordering from eWheels initially due to the aesthetics of the site (very early 2000s?) but reddit, forum.electricunicycle.org, and youtube all mentioned eWheels and I'm glad they did. I hope to order another EUC from Jason soon (MSuperX 100v?)
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Posted 7 years ago
Took the time out to explain everything, I was questioning about the Wheel in plain English.
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Posted 7 years ago
Quick responses, directed me to the best wheel, and taught me how to make it go MUCH faster than factory settings :D :D
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Posted 7 years ago
ewheels is rated 4.9 based on 3,688 reviews