eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,802 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,802 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order on the ewheels website and my 84.2v rapid charger arrived at my house 2 days later. This charger is amazing. It allows you to choose the charging power from 1 - 5 amps and the choice to charge your batteries to 80%, 90%, or 100%. No more waiting 5-6 hours for my Gotway Tesla to fully charge. This charger is great to have for spontaneous rides and for fast charging during group rides.”

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Posted 7 years ago

“I was hasty and pressed the button for fast shipping, when I didn't need it. EWheels reached out with a quick email, I confirmed I did not need it, and they refunded the extra. It's like they read my mind! Great work. ( Although, fix your website to not have the most expensive shipping be the default! )”

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Posted 7 years ago

“I have purchased several uni-scooters prior to my using the eWheels. I have to say, so far the experience with ewheels has been outstanding and way better than my other purchases with this type of product from previous sources. The web site is well done and very insightful. The Solowheel 3 has been great and exactly as advertised. Love it!”

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Posted 7 years ago

“I purchased my first wheel (Kingsong 16S) from eWheels about a year ago and have bought three other models from them since. I have the Gotway MSX and the Kingsong 18S. Over time the natural progression brings a need for a larger, faster wheel with longer range, which recently brought me to purchase the KS18XL. The XL does it all in a sleek design. I am very happy with it’s safety features and performance. My overall experience with eWheels has been very positive, I would highly recommend dealing with this company. They offer superior costumer service and Jason has been quick to respond when it came to any troubleshooting.”

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Posted 7 years ago

“Short and sweet: Best customer service you'll find anywhere from Jason. Love my 18s to the point that I'm in disbelief that something so cool even exists. Seat is a must for commuting.”

Helpful Report

Posted 7 years ago

“I bought two EUC, Gotway MTen3 and Ninebot Z10 from eWheels. The service and communication from eWheels was stellar. The MTen3 in particular have replaced my car for my daily commute to work since September. I ride through wind and heavy rain. Besides saving $6 parking fee, it is just a fun way to get to commute.”

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Posted 7 years ago

“eWheels is my go-to online store for all things EUC. They have a great reputation for a reason.”

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Posted 7 years ago

“This is my second wheel purchased within 1 month of my first wheel which was the MSX. I totally love the MSX! That wheel is a workhorse! Its fast, strong and great for speed cruising or trail rides. I bought the second wheel the KS16s because I wanted a wheel for finesse riding and I am not dissappointed! The KS16s is like a precision instrument. Incredibly responsive, nimble and quick! Definitely the kingsong engineering and design is superior to Gotway but you cant deny the power of the MSX and the big 3"x18" tire offers something that KS doesn't have. Jason has been very supportive with making this happen in a timely manner and with customer support when needed. So great to have a contact here in the US for any issues that come up. So far Ive had the MSX almost a month. Logged over 220miles. The KS16s about 50 miles. Ive been riding electric skateboards for over 3 yrs. I have several top of the line eskates which are now sadly gathering dust. The EUC ride is just so much more reliable and safe than eboards. At this point the wheels are pretty much second nature and I dont worry about situations that require quick adjustments, braking or sharp turns. Having that confidence makes the whole experience that much better. If you look at forums online you will constantly be seeing posts from guys getting injured on the eskates. I have not seen many posts from guys getting creamed on an EUC. A few but overall a much safer way to get your eride fix! Thanks again jason for being reliable and prudent in your support! I already am looking at my third wheel purchase! Can you say Monster!! LOL!! Pretty addicting stuff...Have fun brother and sisters and see you on the byways!!”

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Posted 7 years ago

“Order shipped almost immediately. Great service. No all I have to do is learn to ride it.”

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Posted 7 years ago

“Bought 3 wheels from Jason and the service was 5 star. Once i got my import papers done for Australia they all turned up within 4 days.”

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Posted 7 years ago

“Excellent purchase experience with ewheels. I ordered my Kingsong 16s and it arrived quickly. The whole shopping experience from the first mouse click to the ring on my door by Fedex was smooth and pleasant. Highly recommend shopping ewheels. I plan on purchasing Kingson 18L from them in the future. A well-earned 5 stars.”

Helpful Report

Posted 7 years ago

“I’m very pleased with the service I received from ewheels. The demo units they sent out to various youtubers got me interested in the sport. I hope they continue this practice to help the community grow and allow the manufacturers to keep innovating and improving their wheels. As for some constructive criticism, the ewheels website seems dated. When I say dated I mean that it doesn’t seem to kept up to date with info. I was interested in a Z10 but couldn’t not find where to purchase it on the site. The availability grid should link to the wheels and purchasing could me a little more straightforward. I also haven’t seen any info on the rash of Z10 failures occurring recently. I did, however, find some very useful info on my first wheel the Solowheel Glide 3. Ewheels’ info and recommendations on this wheel are spot on and I’m very happy I chose this wheel. Shipping of my wheel was very fast and I received it in 3 days. Keep up the great work ewheels! I’ll definitely be purchasing my next wheel with you.”

Helpful Report

Posted 7 years ago

“Picked up my first EUC from ewheels about 3 months back. A Gotway MSX. Love the damn thing!! The reason I got on ewheels was to have US support for products coming from China. Didn't want to have to deal with long wait times and poor communications. That choice was well supported. An issue came up with wheel clearance (which i found out is common on the MSX) Jason immediately sent me a return label to have the wheel inspected and adjusted. Definitely an added feeling of confidence and security with my purchase. Since then Ive purchased 2 more wheels from Ewheels! I can't imagine buying these things anywhere else! Great customer support and I love all the comparisons and videos available on the site to help with buying decisions.”

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Posted 7 years ago

“Husband wanted me to join him on his onewheel adventures. We found an excellent selection and descriptions to help decide on the perfect EUC and protective gear. Thank you!”

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Posted 7 years ago

“Excellent service. Ordered from UK arrived within 3 days! Quality.”

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Posted 7 years ago

“My experience with Ewheels has been excellent. They provide great information on their site about each wheel. This helped me make the best decision about the wheel I wanted to purchase. They delivered my new wheel fast and in excellent condition. I look forward to working with them again.”

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Posted 7 years ago

“Quick ship. I am a noob so it is hard to comment on the wheel. Seems great so far but I can only ride about 50 yards. I called in and spoke with Jason pre-order great info. I ordered within minutes but I despite the verbal offer I guess they were sold out of XL pedals. I was kinda disappointed that I didn't get them as I had expect to....”

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Posted 7 years ago

“eWheels are the ones you want to go to. Their customer service is way beyond expectations. Both from a sales, as well as a technical support aspect, they were prompt to return calls and emails, and were patient with their responses, ensuring I was fully satisfied. If you're on the fence, just give these guys a call and you will be assured. I purchased the Dualtron Ultra and couldn't be more pleased. I was very nervous I would end up with buyer's remorse, but to the contrary. I love my new machine and feel very secure that if I need any help in the future, eWheels will do all they can to ensure their customer is satisfied.”

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Posted 7 years ago

“Best wheel ever...”

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Posted 7 years ago

“The KingSong ks18XL is 5 stars. The poor app brings it down a star. How can a high quality, high performance wheel have such a poor application associated with it? I hope the people who programmed the wheel are different from those who made the app. From my short time riding this wheel, I’d say the app programmers are a different lot. The wheel is so powerful and of very good quality. My only negative there is when I hit ‘kickback’, it’s a little jarring and surprising. Not really in a good way either. My previous EUC was the Inmotion V8. When approaching top speed on it, the wheel softly begins an oh so suttle tiltback. KingSong should try to replicate that. Having said all that, I feel that I posses the finest EUC made. Such a great feeling riding it. I’m a little obese and I live in the mountains. This wheel easily handles my weight. I found when I used DarknessBot app, it would alarm at 16 mph. With the app off I could do about 20mph. Battery supplies endless range it seems. The foot peddles provide s comfort I’ve never expected from an EUC! I just did a 13.8 mile run and later realized, ‘hey, my feet don’t hurt!’ Here is a sample of a ride on the 3rd day of ownership. https://youtu.be/c_TaPwQr8n0 I’m still restricted to 20 mph. I anticipate many years of fun from this wheel. Inmotion was a quality eweel but I’ve always wanted a kingsong. Now I’ve got the best EUC in the world!”

Helpful Report

Posted 7 years ago

eWheels is rated 4.9 based on 3,802 reviews